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Sheraton Grande Tokyo Bay Hotel

4.5 star property
Luxury hotel with spa, near Tokyo Disney Resort®

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Premium Room, 1 Double Bed
Resort view
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • 24-hour fitness centre
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Children's pool

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
The price is NZ$303
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 6 Single Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, Multiple Beds, Balcony

Grand Room, Multiple Beds, Balcony

Grand Room, Multiple Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Grand Room, 2 Double Beds, Balcony

Grand Room, 2 Double Beds, Balcony

Grand Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, Multiple Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Dog Friendly)

Room, 2 Double Beds (Dog Friendly)

Room, 2 Double Beds (Dog Friendly)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Lobby

Club Suite, 1 Double Bed, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
  • 72 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
  • 56 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 3 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 3 Single Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 3 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 3 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Grand Room, 3 Single Beds, Balcony

Grand Room, 3 Single Beds, Balcony

Grand Room, 3 Single Beds, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 38 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 3 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 3 Single Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 3 Single Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 3 Single Beds, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 3 Single Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 3 Single Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 3 Single Beds (Dog Friendly)

Room, 3 Single Beds (Dog Friendly)

Room, 3 Single Beds (Dog Friendly)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • Sleeps 2
  • 2 Double Beds

Similar properties

Indoor pool, seasonal outdoor pool

Hilton Tokyo Bay

Pool
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Airport transfer
Parking available
8.8 out of 10, Excellent, (1608)
The price is NZ$292
includes taxes & fees
13 Jan - 14 January 2025
Hilton Tokyo Bay
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About the area

Map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031

What's nearby

  • Tokyo Disney Resort® - 2 min walk - 0.2 km
  • Tokyo Disneyland® - 17 min walk - 1.5 km
  • Ikspiari - 3 min drive - 2.5 km
  • Tokyo DisneySea® - 4 min drive - 3.0 km
  • Kasai Rinkai Park - 7 min drive - 5.2 km

Getting around

  • Tokyo (HND-Haneda) - 31 min drive
  • Tokyo (NRT-Narita Intl.) - 52 min drive
  • Kasai-Rinkai-koen Station - 6 min drive
  • Shin-Urayasu Station - 9 min drive
  • Urayasu Maihama Station - 26 min walk
  • Bayside Station - 6 min walk
  • Tokyo Disneyland Station - 17 min walk
  • Tokyo DisneySea Station - 25 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free train station drop-off

Restaurants

  • ‪トゥモローランド・テラス - ‬8 min drive
  • ‪シェラトンクラブラウンジ - ‬5 min walk
  • ‪カスバ・フードコート - ‬13 min walk
  • ‪スリーピーホエール・ショップ - ‬14 min walk
  • ‪サルタンズ・オアシス - ‬12 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

Sheraton Grande Tokyo Bay Hotel puts you a short five-minute drive from Tokyo Disneyland® and Tokyo DisneySea®. You can visit the spa to indulge in massages or facials, and international cuisine is served at Grand Café, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Bayside Station is 6 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

Hotel size

  • 1016 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Minimum check-in age – 20
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Centre, located next to JR Maihama Station, open 8 AM-3 PM.
  • A scheduled power outage will take place on February 26 from midnight to 5 AM. All facilities that use power, including air conditioning and hot water will not be available during this time. The room service and Grand Cafe Bar will close at 11 PM on February 25, 2025.
  • A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
  • Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets allowed (dogs only, 2 total, up to 15 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (JPY 3100 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle from 8:00 AM to 6:00 PM*
  • Free train station shuttle available 24 hours a day

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 coffee shops
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf
  • Playground
  • Local/corner shop

What to do

  • Tennis
  • Mini golf
  • Shopping
  • Ping pong

Working away

  • 24-hour business centre
  • 14 meeting rooms
  • Computer station
  • Conference space (17567 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 69
  • Grab bar in bath
  • Bath grab bar (centimetres): 71
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages and facials. The spa is open daily.

Dining

Grand Café – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Teppanyaki Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Galleria Café – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Toastina – This coffee shop only serves light fare. Open daily.
Asuka – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4000 per person
  • Airport shuttle service is offered for an extra charge of JPY 30000 per person (return)

Pets

  • Service animals exempt from fees
  • Pet deposit: JPY 8000 per night
  • Pets are allowed for an extra charge of JPY 8000 per pet, per night

Parking

  • Self-parking costs JPY 3100 per day

Pool, spa, & gym (if applicable)

  • The swimming pool is accessible for JPY 1100 per person, per day
  • Pool access available from 9:00 AM to 8:30 PM
  • The seasonal pool is open from July to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a fee for use of the outdoor garden pool (open during summer).

Also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Frequently asked questions

Does Sheraton Grande Tokyo Bay Hotel offer free cancellation for a full refund?
Yes, Sheraton Grande Tokyo Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grande Tokyo Bay Hotel?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:30 PM.
Are pets allowed at Sheraton Grande Tokyo Bay Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of JPY 8000 per pet, per night, and there's also a deposit of JPY 8000 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Grande Tokyo Bay Hotel?
Yes. Self-parking costs JPY 3100 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Sheraton Grande Tokyo Bay Hotel?
Yes, an airport shuttle is available from 8:00 AM to 6:00 PM on request. The charge is JPY 30000 per person return.
What are the check-in and check-out times at Sheraton Grande Tokyo Bay Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Grande Tokyo Bay Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Grande Tokyo Bay Hotel also has a seasonal outdoor pool, a 24-hour fitness centre and a sauna, as well as an arcade and a garden.
Are there restaurants at or near Sheraton Grande Tokyo Bay Hotel?
Yes, Grand Café offers international cuisine.
What's the area around Sheraton Grande Tokyo Bay Hotel like?
Sheraton Grande Tokyo Bay Hotel is a short 6-minute walk from Bayside Station and 17 minutes' walk from Tokyo Disneyland®. Travellers give top marks for the hotel's prime location.

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great choice! Easy transportation great views
This was nothing short of amazing! Friendly staff. Great view of Disney! Shuttles to Disney and a great shopping and food area.
Charleese, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wesley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sauko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My experience was beyond measure. The tranquility, respect and kindness of the staff, the environment makes me think differently. I felt very welcomed, the property was beyond clean and the staff was top tier. One of the best experiences so far ❤️
Chayil, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was great time during our family vacation at this hotel. Great customer service!
Ashenafi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious, friendly staff and amazing stay
We stayed here to be close to Tokyo Disney and Disney Sea on our trip vs. taking train from Tokyo. We stayed on the 8th floor facing the direction of Hotel Okura and Toy Story Hotel. The hotel staff was supportive, friendly and patient. Though we were early for our check-in, we are able to place our bags at the bell desk. And prior to arriving here we had our luggages delivered from our previous hotel to here. Stepping out briefly so that our room is ready by 3pm, we were surprised to see that our bags we checked in earlier at the belldesk, as well as our transported luggages were already in our rooms. Our room was spacious with well stocked amenities. It had a great large bathroom as well as a spacious bedroom area. The facility itself is wide and spacious - cafe by the lobby, convenience store close to the gift shops and other activities that families can take part in. After staying in a few business hotels, this stay was a refreshing relief as it is huge and comfortable. At the end of our stay the bellhop was able to summon a taxi for us to take us to Haneda airport. The hotel has a line of taxis up front so that's reassuring that we can go travel outside of Maihama with minimal transport issues We plan to stay again at this hotel in our upcoming trip.
Kenneth, 3-night trip
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Nice on paper not that exciting of a place to stay
The hotel looks great on paper. But when you stay there you’ll notice lots of issues in terms of experience. Starting with the food and bar. The roof bar / restaurant is only available for club members. Leaving you with only a choice of Starbucks-like cafe, a buffet only restaurant or another restaurant literally had 3-4 food items on the menu. So there was really no place to chill out and have a drink. The garden is largely abandoned with no drink service. The pool itself was on par with public swimming pool. Adequate but not nice. It’s too bad the hotel doesn’t treat itself like a resort. Rather it’s a hotel with lots of amenities on paper, that you can’t really use.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to be
Amazing, close distance to DisneyLand/Sea using the monorail. Breakfast service is amazing. Not all staff seem to speak English well.
Noe, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent location
Hotel made sure there was a baby cot in the room. Luggage was taken care of and the room was excellent. Very close to Disney parks via the disney train line.
Raymond, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Extra for the outdoor pool. No beach or access as pictures indicate. Regular pool is only open 10 to 7.sonot even useful. Broken ac
Terry, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Mona, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Close to Disneyland and very convenient.
Jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

What an amazing resort for the kids and Family!! If you’re in Tokyo to visit Disneyland / DisneySea this is the place to stay at. Kids were so entertained all the time and its across the road from the monorail station.
Sam, 2-night family trip
Verified Expedia guest review

6/10 Good

Excellent property if you want to be close to Disneyland! Beds are ok. Room size was ok. Staff was friendly. Food was ok. Price was a little on the high side. Nonetheless, great ok stay for what i needed it for.
Luis, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Disney Welcome Center - Staff to Return Passport
Disappointing lack of consideration in the handling of the check-in “passport return” at the Disney Welcome Center. We are seniors and to experience the heart-attack moment of high levels of worry anxiety was way more than we anticipated. Not to mention, the extreme inconvenience of tracking down the property to get someone to understand that the passport was not returned by the Disney Welcome Center Sheraton (DWCS) check-in staff. The confusion is with the first DWCS staff taking the passport to make a copy, who never returned to check on us, but kept checking-in other guests. Only to be greeted by the second DWCS staff securing our information, handling the luggage to the hotel, and providing an envelope packet with the property’s keys, breakfast vouchers/information, then sent us off. In the mist, we were extremely “happy” because of the expedite attention and being on-site that we followed her instructions and left to shop/eat without realizing that the passport was not returned in the envelope packet. The property had the passport for 3 whole days and did not leave a message light on one of the room’s 3 telephones, nor did they slip a note under the door asking us to report to the front desk for the passport. The luggage was delivered to the room, so why not the passport? We discovered the missing passport when checking into the Tokyo hotel. Luckily, it wasn’t late evening, so we quickly returned to Tokyo Disneyland in the haze of the work crowd.
Leimomi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Love it ❤️
Briseida, 3-night trip
Verified Expedia guest review

8/10 Very good

JoAnna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Steven, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wish pool and breakfast buffet did not cost extra. Especially the pool since during my stay it was very hot outside.
Cassie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Free indoor pool was great. Dining expensive but Asuka restaurant was great.
Simon, 2-night family trip
Verified Expedia guest review