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Hotel Casa HX - Adults Only

3.5 star property
Adults-only hotel in Isla Holbox with outdoor pool and restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa HX - Adults Only

Spa Suite
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property - evening/night
Bungalow
Deep-tissue massages, Swedish massages, sports massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Minibar
The price is NZ$212
includes taxes & fees
17 Jan - 18 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually decorated
Air conditioning
Pillow menu
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Ceiling fan
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Pillow menu
Renovated in 2022
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Pillow menu
Renovated in 2022
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Individually decorated
Private indoor hot tub
Air conditioning
Kitchenette
Pillow menu
Renovated in 2022
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Plunge Pool

King Suite with Plunge Pool

King Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate sitting area
Individually decorated
Private plunge pool
Air conditioning
Pillow menu
Renovated in 2022
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Pillow menu
Renovated in 2022
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$171
includes taxes & fees
19 Jan - 20 Jan
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About the area

Map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 5 min walk
  • Punta Coco - 7 min walk
  • Holbox Beach - 11 min walk
  • Holbox Letters - 4 min drive
  • Holbox Ferry - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.6 miles/75 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Hot Corner's Bar - ‬4 min drive
  • ‪Carolinda Beach Club - ‬11 min walk
  • ‪Zomay Beach Bar - ‬19 min walk
  • ‪Painapol - ‬4 min drive
  • ‪Casa Alebrije - ‬4 min drive

About this property

Hotel Casa HX - Adults Only

Take in the views from the rooftop terrace when you stay at Hotel Casa HX - Adults Only. You can indulge in deep-tissue massages or facials, then grab a bite to eat at the restaurant. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle from 8:00 AM to 7:00 PM*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Snack bar/deli

What to do

  • Beach nearby
  • Whale watching nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Mediterranean architecture

Accessibility

  • Tile flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Roof Top HX – This rooftop bar serves breakfast and lunch.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 250 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

Does Hotel Casa HX - Adults Only offer free cancellation for a full refund?
Yes, Hotel Casa HX - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa HX - Adults Only?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Casa HX - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa HX - Adults Only?
Sorry, there's no on-site parking at Hotel Casa HX - Adults Only.
Is an airport shuttle service offered by Hotel Casa HX - Adults Only?
Yes, an airport shuttle is available from 8:00 AM to 7:00 PM on request. The charge is USD 250 per vehicle one-way.
What are the check-in and check-out times at Hotel Casa HX - Adults Only?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Casa HX - Adults Only and nearby?
Hotel Casa HX - Adults Only has an outdoor pool and a garden.
Are there restaurants at or near Hotel Casa HX - Adults Only?
Yes, there's an on-site restaurant, Roof Top HX.
What's the area around Hotel Casa HX - Adults Only like?
Hotel Casa HX - Adults Only is a short 5-minute walk from Punta Coco Beach and 7 minutes' walk from Punta Coco.

Hotel Casa HX - Adults Only Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Food and relaxing atmosphere
Gilberto, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Gregory, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hX..
The manager, Anaiza was truly amazing.. She was very helpful the four days we stayed there.. I gladly would recommend anyone to stay at this hotel..
Teodoro, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Vanessa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel
ian, 7-night romance trip
Verified Expedia guest review

2/10 Poor

We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.
Esmeralda, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me "nobody else has complained about hot water". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.
Ahsan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property tucked away from the center of town. We enjoyed our stay!
Katelyn, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.
Tracey, 5-night romance trip
Verified Expedia guest review

4/10 Fair

The best thing about our stay was the breakfast: fresh fruit and juice plus the BEST chiliquiles. Not much else was as expected. We had no hot water the last 2 days of our stay. We found a scorpion in our room and they wouldn't help us remove it. Our plunge pool was only turned on the first day of our stay so we couldn't use it. Everytime we returned to the room I had to clean up lizard mess. But the problem is that there was a pile of lizard mess accumulating behind the toilet which shows a complete lack of thorough cleaning. They ran out of clean pool towels and wouldn't even give us a bath towel to use by the pool. Would NEVER stay here again.
Shannon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrei, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything was very nice and relax, breakfast had a different option every morning, and delicious. Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around
Mariana, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence! The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!
Colinda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had our baby moon here and it was perfect because it was quiet which is what we were looking for. The property was pretty and the vibe was perfect but the number one thing that made this hotel stand out was the staff. Every staff member I encountered was friendly and helpful. If I had to complain about one thing it would be that our AC was would drip from the condensation which wouldn’t matter except it was directly over the headboard so we’d feel a little droplet here and there nothing that stopped us from being able to sleep. It was great being so close to Punta Coco beach.
Breici, 6-night trip
Verified CheapTickets guest review

10/10 Exceptional

Super close to both beaches and fantastic staff.
Ashley, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely place!
Absolutely loved this place! Very peaceful, nice clean rooms, great service and great location away from the center and all the noise. Will definitely go back!
Zarina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Torey, 1-night trip
Verified Expedia guest review

8/10 Very good

Annie was great! She is very attentive and very helpful. She made our stay amazing.
Robert, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Annie at the reception is the sweetest!!! Since the first minute we got there till our last day she was taking care of us and making sure we were doing well. She’s so professional and she has EXCELLENT customer service skills. Enrique at the breakfast area was also very professional and taking care of us making us feel very special guests. The property is away from the downtown area, but is very nice and the beach is walking distance. Also, you can walk to the beach at night to enjoy the bioluminescence experience without having to pay for the excursion, the hotel will provide you a headlamp to walk through the dark road but is safe since there’s a lot of tourist walking and groups that pay to go there. The rooms are nice, super clean and smell delicious! The food at the Phanter’s restaurant within the hotel is AMAZING!! And affordable$$! We fully recommend this property!! We will be back soon!!
Lilia, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

El personal, los restaurantes, las instalaciones y la ubicación (a pesar de estar retirado del centro) fueron excelentes. Fueron unos días increíbles en Casa HX. 10/10
Laura Figueroa, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly and helpful. Food and bar was delicious and always available. Loved our large suite. Enjoyed the location for peace and quiet, but distant from services. Would definitely return!
John, 5-night romance trip
Verified Expedia guest review

6/10 Good

Mridul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very great 10/10 !!!
Nathan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

breakfast good. Staff fantastic
Hans Georg, 5-night romance trip
Verified Expedia guest review