Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive
Restaurants
Isla Blanca - 4 min drive
So Cal Gourmet Food Emporium - 7 min walk
Flavors - 9 min walk
Mar - 9 min walk
Braza Grill - 7 min walk
About this property
Majestic Elegance Costa Mujeres – All Inclusive
At Majestic Elegance Costa Mujeres – All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. Flavors, one of 7 restaurants, offers garden views and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 6 swim-up bars, a free kid's club and a poolside bar. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Children's club
Entertainment
On-site entertainment and activities
Languages
Catalan, English, French, German, Spanish
At a glance
Hotel size
570 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
7 restaurants
6 swim-up bars
Bar/lounge
Beach bar
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Children's games
Toys
What to do
On the beach
Fitness classes
Yoga classes
Evening entertainment
Shopping
Pool table
Working away
3 meeting rooms
Conference centre (8123 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
6 buildings/towers
Built in 2019
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
12 outdoor pools
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Banquet hall
Reception hall
Accessibility
Lift
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Pillow-top mattress
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Dining
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive
Frequently asked questions
Does Majestic Elegance Costa Mujeres – All Inclusive offer free cancellation for a full refund?
Yes, Majestic Elegance Costa Mujeres – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 12 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Majestic Elegance Costa Mujeres – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Majestic Elegance Costa Mujeres – All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Dubai Palace Casino (20-min drive) are both nearby.
What is there to do at Majestic Elegance Costa Mujeres – All Inclusive and nearby?
On-site recreation at Majestic Elegance Costa Mujeres – All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Majestic Elegance Costa Mujeres – All Inclusive also has 6 swim-up bars, 12 outdoor pools and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 7 on-site restaurants, featuring beachfront dining, seafood and garden views.
Does Majestic Elegance Costa Mujeres – All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Majestic Elegance Costa Mujeres – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
Majestic Elegance Costa Mujeres – All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
6 January 2025
Wonderful Stay!
We had a wonderful stay! OMG The staff worked so hard!! The service was amazing! Can't wait to go back!!
Christine
Christine, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
1 week family vacation
We just got back from our 1 week stay with our almost 3 year old. Despite her being sick for over half of our days there we had a great time. Food and drinks are very good. Thank you Victor at the Haven bar for the special kid drinks and “tequila time”!!
Our swim up suite suited our needs very well. The kids club and activities kept her entertained, the beach was beautiful and such soft sand!
My husband enjoyed his spa experience!
It’s Cancun, it’s a busy often loud place with a lot going on, but if that’s what you are looking for this is the place to be!!
Katherine
Katherine, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
STAY HERE YOU’LL LOVE IT
2nd time staying here and cannot say enough how lovely the property is! The staff are friendly and super attentive, the amenities are gorgeous, and the beach & ocean are just about flawless!
Organizing excursions off property is incredibly easy, and affordable- the staff do amazing with assisting all of that.
The property restaurants, buffet, and room service are delicious!
I’d say that some of the guests are probably the worst part - disrespect and entitlement are such ugly characteristics.
But even that couldn’t dampen such a fantastic vacation!
Audrey B
Audrey B, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Most amazing resort
If you are looking for place to stay in Cancun, this is the perfect All Inclusive resort. The employees are all phenomenal! The resort is beautiful. The water is the most amazing blue I have ever seen. Everything was perfect. The only disappointment was the food, but some of it was decent.
Kayla
Kayla, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Can’t wait to go back!
Loved it! Super modern resort, amazing food quality and options (especially the steak restaurant & Japanese - delicious). Alcohol options were great too and tasted incredible.
The grounds were immaculate. The amenities were sensational… (the spa was next level) and the hot tub on every balcony was a major bonus.
10/10 from us
John
John, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Kirsten
Kirsten, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Perfect vacation
Just Perfect. Couldn't be better. Love it
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Melissa
Melissa, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
24 October 2024
The room and the property nice but the resort is boring there’s not much to do !
Bernard
Bernard, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Sold vacation
It was an amazing place. Hotel staff were very friendly, specially swimming pool area staff Jose and Jaime were excellent friendly and helpful. Thank you.
Masako
Masako, 4-night trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
Chong C
Chong C, 5-night trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Gregory
Gregory, 6-night trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
Katie
Katie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Raouf
Raouf, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
This place was paradise!!! Staff was remarkable, amenities were perfect and the rooms were gorgeous. Strongly recommend this resort!!!
The food was incredible as well!
Stephen
Stephen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
First time in Cancun and we were not disappointed. Love the resort and the staff. Henry was our butler and he is amazing. Thank you for the great hospitality. We will return to this location but I think our next adventure will be same resort at a different location so we can experience the different cultures. Again thank you all for a great 36 yr anniversary. Tim/Lucy Robinson
Tim
Tim, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
12 October 2024
Service was impeccable. Our butler Omar was exceptional. The food was delicious. Our room was amazing. No complaints. Our honeymoon was amazing!
Stephen Mark Walters
Stephen Mark Walters, 6-night trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
The food was excellent. Beautiful resort with fun activities. Adults only side with family side as well.
Chasity
Chasity, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
I absolutely love the resort this is my second time going
Keiona
Keiona, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
Absolutely love this resort. The staff, food, and rooms are fantastic!!