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Comfort Inn The Pointe

3.0 star property
Breathe in stunning views of Niagara Falls State Park while sipping coffee on-site. Stay connected with free WiFi as you explore this iconic destination.

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Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)
Free daily on-the-go breakfast
Lobby
Experience the natural beauty of Niagara Falls State Park at Comfort Inn The Pointe. Start your day with a to-go breakfast, then take in breathtaking views from the terrace or stay active in the gym. With helpful staff and convenient amenities like laundry services, luggage storage, and free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Gym
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Fitness centre
  • Self parking
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Conference space
  • Meeting room
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is NZ$160
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Local meal delivery service
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Local meal delivery service
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Niagara Falls

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 1,809 reviews
The price is NZ$149
includes taxes & fees
24 Feb - 25 Feb
Hyatt Place Niagara Falls
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About the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303

What's nearby

  • Niagara Falls State Park - 2 min walk
  • Seneca Niagara Resort & Casino - 5 min walk
  • Rainbow Bridge - 6 min walk
  • Cave of the Winds - 14 min walk
  • Fallsview Indoor Waterpark - 17 min walk

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive
  • Niagara Falls Station - 3 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬9 min walk
  • ‪One Niagara Welcome Center - ‬1 min walk
  • ‪Blues Burger Bar - ‬9 min walk
  • ‪One Niagara International Food Court - ‬1 min walk
  • ‪Stir - ‬9 min walk

About this property

Comfort Inn The Pointe

When you stay at Comfort Inn The Pointe, you'll be in a great location, within a short 10-minute walk of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can enjoy the fitness centre, or take advantage of nearby hiking/biking trails. Also, Maid of the Mist and Rainbow Bridge are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 7:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10.00 per night)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Meeting room
  • Conference space (1056 square feet)

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • A damage deposit of USD 75.00 will be collected before check-in

Optional extras

  • Late checkout can be arranged for an extra charge

Parking

  • Self-parking costs USD 10.00 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Frequently asked questions

Does Comfort Inn The Pointe offer free cancellation for a full refund?

Yes, Comfort Inn The Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Comfort Inn The Pointe?

Sorry, pets aren't allowed.

Is parking offered on site at Comfort Inn The Pointe?

Yes. Self-parking costs USD 10.00 per night. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Comfort Inn The Pointe?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an on-site casino at Comfort Inn The Pointe?

No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (5-min walk) and Casino Niagara (19-min walk) are both nearby.

What is there to do at Comfort Inn The Pointe and nearby?

Have fun with nearby activities such as boat tours and hiking. Comfort Inn The Pointe also has a fitness centre.

What's the area around Comfort Inn The Pointe like?

Comfort Inn The Pointe is a short 2-minute walk from Niagara Falls State Park and 16 minutes' walk from Clifton Hill. The local area is walkable and popular with nature enthusiasts.

Comfort Inn The Pointe Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Nalissa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Leslie Anne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeilin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Raymond, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Value for money
Amazing location very near to the falls.
Al Christopher, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

It was ok. But hotels.com took more cash than showed in actual receipt
JISS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TAE YONG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location of the hotel is amazing! Had all the amenities and hot breakfast in the morning. Well kept, clean, and economical.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

There was no one at front office a time of checking, had to wait 30 mins before the attendant showed up. They have not returned the security deposit and I am not getting clear answers even after multiple follow ups
Pradeep Kumar, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Kathleen, 1-night trip
Verified Expedia guest review

2/10 Poor

Terrible, they had bugs on the bed, Bathroom lock was broken we got locked out, when we informed about the bug the front desk asked us to kill it and sleep on it, No microwave in the room, Asked us to use lobby microwave and it was filthy, molds all around so stinky,, Bed sheets were horrible, Stain on the comforter, when asked front desk she said it's not her job to see if room is clean or not and she cannot do anything about it.
Saleha, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

DAVID, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet, clean, excellent continental breakfast, excellent service and staff
ken, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Good
DAE IL, 1-night trip
Verified Expedia guest review

6/10 Good

The proximity to the American Falls is incredible! It is truly a short and relatively easy walk! As for the hotel, at check-in we specifically asked for a room on the back side of the building but neither of the people at the front desk could say which rooms faced the back side. We got to our assigned room only to find it faced the front parking lot. We tried to get it changed to a back side room but the front desk attendant said “no”. As for the room itself…the carpet was thread bare and torn in several areas, the charging ports available were too lose and would not hold a charger’s prongs so there was no “in room” charging available, the plumbing under the bathroom sink was exposed and not very attractive, there was no soap in the room and the plug for the bath tub was sitting on the tub ledge (apparently broken) and the tub drained slowly while taking a shower. Not a very impressive place to stay at but the walking distance to the falls made up for what was lacking.
Mary Folsom, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Bugs in the room . 😡
Kristy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Breakfast was bland. Employees took multiple breaks and came back smelling like weed. Area around hotel, businesses were closed.
Michelle, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Booked 5 rooms for an overnight stay at Comfort Inn The Pointe 11/1-11/2. 4 rooms are ok but my brother’s room has a lot of lady bugs & other insects in the ceiling. There is even a nest of the lady bugs in one corner of the ceiling. called frontdesk and they sent a guy to manually remove the bugs as he said he cannot spray chemicals. we travelled for more than 8 hrs and was exhausted already when we discovered it so my brothers family didnt want to move and changing rooms was not given as an option by the frontdesk. My nephew also reported having key issues that he has to go back and forth to front desk & their room but everytime they give him new keys it doesnt work until frontdesk used their master key to let him in the room. That morning before we left, I spoke to the manager Amber and told her what happened with the bugs & key issue. She told me bec I booked through Expedia, I have to call them & ask for a refund on 1 of the rooms. She gave me her card & I called Expedia. Expedia tried to get in touch with the Manager but they were not able to reach her after multiple tries. I emailed Manager Amber 2x to follow up and request to cooperate with Expedia to process my refund. no reply. called Expedia again after a few days to follow up finally got in touch with the Manager who only approved a $30 refund. I booked the rooms for more than $179 per night (per room) and that is the only amount they are refunding me! Expedia gave me courtesy credit of $50. Wont come back.
meliza, 1-night family trip
Verified Expedia guest review

6/10 Good

Expected more but it was okay.
They didnt have my name on the reservation. I still got a room, so that was okay. The light by the bedside had outlets, but the outlets wouldnt hold a plug so they were useless. I just charged my phone across the room. The toilet didnt flush in the morning. Told the front desk about the lights outlets and the toilet. Came back and the lamp hadnt been touched but the toilet flushed. Next morning, no toilet flush. The staff was friendly but it seemed more laid back than i was use to. Didnt seem like a professional enviroment, again they were friendly. Overall i felt safe, it wasnt the worst place ive ever stayed, but for the amount of money i paid for two nights i would have expected more. If they had a big special price i might stay again for the convenience of distance to niagara falls. But otherwise i would choose a different hotel.
Kenneth, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

No microwave in room.
Venkata Omkar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Location
I loved the location of this hotel and also the breakfast was amazing! So many choices for breakfast. Location was only like 2 miles from the border. Will def be back.
Bethann, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Maria, 1-night trip
Verified Expedia guest review