Av. Ramon Corona #178, Centro Historico, Guadalajara, JAL, 44100
What's nearby
Guadalajara Cathedral - 3 min walk
Degollado Theater - 10 min walk
Hospicio Cabanas - 14 min walk
Jalisco Stadium - 6 min drive
Expo Guadalajara - 7 min drive
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive
Plaza Universidad Station - 3 min walk
San Juan de Dios Station - 8 min walk
Juarez Station - 13 min walk
Restaurants
La Chata de Guadalajara - 1 min walk
La Gorda - 1 min walk
Cafe Madrid restaurant Guadalajara - 1 min walk
Chai - 3 min walk
McDonald's - 3 min walk
About this property
Hotel Fenix
When you stay at Hotel Fenix, you'll be a short five-minute drive from Guadalajara Cathedral and US Consulate General Guadalajara. Guests looking for a bite to eat can visit Fenix, which serves Mexican cuisine and is open for breakfast and lunch. Also, Expo Guadalajara and Plaza Forum Tlaquepaque are within a short drive. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Plaza Universidad Station is 3 minutes and San Juan de Dios Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
216 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1910
Safe-deposit box at front desk
Television in common areas
Banquet hall
Reception hall
Traditional architecture
Accessibility
Lift
Lift door width (centimetres): 102
Wheelchair-accessible
Room amenities
Be entertained
21-inch TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Fenix – This restaurant specialises in Mexican cuisine and serves breakfast and lunch.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Continental breakfast is offered for an extra charge of approximately MXN 210 for adults and MXN 110 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MXN 250.00 per day
Parking
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fenix Guadalajara
Fenix Hotel
Hotel Fenix
Hotel Fenix Guadalajara
Hotel Fenix Hotel
Hotel Fenix Guadalajara
Hotel Fenix Hotel Guadalajara
Frequently asked questions
Does Hotel Fenix offer free cancellation for a full refund?
Yes, Hotel Fenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Fenix?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Fenix?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Fenix?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Fenix?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What is there to do at Hotel Fenix and nearby?
Recommended spots to visit include Guadalajara Cathedral (3-min walk) and Hospicio Cabanas (14-min walk), along with Acuario Michin (1.6 mi) and Jalisco Stadium (2.6 mi).
Are there restaurants at or near Hotel Fenix?
Yes, Fenix offers Mexican cuisine.
What's the area around Hotel Fenix like?
Hotel Fenix is in Downtown Guadalajara, a short 3-minute walk from Plaza Universidad Station and 3 minutes' walk from Guadalajara Cathedral.
Hotel Fenix Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
14 December 2024
La regadera no tenía casi agua y tardaba hasta media hora en que saliera agua caliente
Carmen
Carmen, 7-night trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Alvaro
Alvaro, 2-night business trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
The perfect but cold hotel!!!!
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Florencio
Florencio, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 September 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 September 2024
Alfredo
Alfredo, 1-night trip
Verified Expedia guest review
6/10 Good
18 September 2024
Property is very outdated
Norma
Norma, 7-night trip
Verified Expedia guest review
2/10 Poor
13 September 2024
No attention,
Jose
Jose, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Nice
maribel
maribel, 1-night family trip
Verified Expedia guest review
8/10 Very good
24 July 2024
Got there at 3:30 and room was not ready also tv never worked was not connected to the WiFi and a very slow WiFi
ADRIANA
ADRIANA, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Great location
Pablo
Pablo, 3-night trip
Verified Expedia guest review
8/10 Very good
17 July 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Great location, great customer service
Marco
Marco, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Sofia
Sofia, 2-night trip
Verified Expedia guest review
8/10 Very good
7 July 2024
Betty
Betty, 1-night trip
Verified Expedia guest review
4/10 Fair
18 June 2024
El hotel estaba sucio y olia muy mal. Los ascensores no servian y el otro tronaba muy feo al subir y bajar . El cuarto no lo limpiaban bien.
Laura
Laura, 4-night family trip
Verified Expedia guest review
6/10 Good
17 June 2024
Pilar
Pilar, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
15 June 2024
We had a horrible experience at this property
When we checked in everything was fine but when we got to the room left our things and went out when we came ba k we realuzed that the room was smellingrelly bad bad, dink was leaking shower had mildew and there were roaches coming out of the shower sink hole
Next morning i reported it to the reception they gave us another room thst smelled like a locker room and had same mildew and a broken shower head and phone didn't work properly i reported again gave us a other room...the whole hotel is in a desperate need for a remodelation and at o time the nanager came to us to apologize or to try to make us feel better i was disgusted a nightmare
JAVIER
JAVIER, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Near shopping and near Church and Restaurants
CARLOS
CARLOS, 4-night trip with friends
Verified Travelocity guest review
10/10 Exceptional
2 June 2024
Ernesto
Ernesto, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
A place to rest in the heart of Guadalajara
The hotel is an older building, clean, close to everything within walking distance. While there we experienced elevator issues and there was no more room in the parking garage so they sent us to a nearby place, which we had to pay for ourselves, I feel they should have paid since the description says free parking. Other than that it was a pleasant stay.
Grace
Grace, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 April 2024
Everything was good. Till the elevators stopped working 💪 👷♂️.