6/10 Good
1 January 2025
Mediocre, keep expectations low.
As a family of 4 we were supposed to move to a family room but stayed in a room with a sofa bed after the first night to make things easier for the other family in our room and us- not to move.
It was a tight fit, the sofa bed was awful, the shower floor was full of limescale.
We were gone from 8:00 - 16:00 and our room would not be clean when we returned.
The spa was fully booked every hour, every day- so we never got the chance to use it.
Not the best experience.
However, upon arrival it was very late and a British man with a beard was working - he went above and beyond to help move our sleeping kids in to the hotel. He was absolutely fantastic!!! He also got us some real pillows as we arrived to the room to find only decorative pillows on the sofa bed (small squares).
Holly
Holly, 1-night family trip
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