Distinction Rotorua Hotel and Conference Centre

4.0 star property
Family-friendly hotel with 2 restaurants, near Te Puia New Zealand Maori Arts and Crafts Institute

Choose dates to view prices

Distinction Rotorua Hotel and Conference Centre puts you a short five-minute drive from Te Puia New Zealand Maori Arts and Crafts Institute and Rotorua i-SITE Visitor Centre. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr Yakitori, one of 2 restaurants, which serves Japanese cuisine and is open for dinner. Other highlights include a bar/lounge, a fitness centre and a steam room. Fellow travellers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool and 4 hot tubs
  • Breakfast available
  • Fitness centre
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • 6 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television
The current price is NZ$183
includes taxes & fees
18 May - 19 May

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Superior Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Superior Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • Free Wi-Fi

Executive Suite

  • Sleeps 2
  • Free Wi-Fi

Economy Family Room

  • Sleeps 4
  • Free Wi-Fi

Superior Family Room

  • Sleeps 4
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Presidential Suite

  • Sleeps 2
  • Free Wi-Fi

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About the area

Map
390 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 6 min walk - 0.6 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.9 km
  • Whakarewarewa Thermal Reserve - 10 min walk - 0.9 km
  • Redwoods Whakarewarewa Forest - 13 min walk - 1.1 km
  • Tamaki Maori Village - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬15 min walk
  • ‪Bold Flavours - ‬3 min drive
  • ‪Chinese Delights - ‬4 min drive

About this property

Distinction Rotorua Hotel and Conference Centre

  • Distinction Rotorua Hotel and Conference Centre puts you a short five-minute drive from Te Puia New Zealand Maori Arts and Crafts Institute and Rotorua i-SITE Visitor Centre. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr Yakitori, one of 2 restaurants, which serves Japanese cuisine and is open for dinner. Other highlights include a bar/lounge, a fitness centre and a steam room. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Free secured on-site valet parking
    • Free off-site parking within 16 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Golfing nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • 4 hot tubs
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk
  • Tile flooring in public areas

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mr Yakitori – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
Pavilion – Overlooking the garden, this café serves lunch and light fare. Open daily.
Kowhai – This restaurant only serves breakfast. Open daily.
D Bar – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 19 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel Conference Centre
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

Frequently asked questions

Does Distinction Rotorua Hotel and Conference Centre offer free cancellation for a full refund?

Yes, Distinction Rotorua Hotel and Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Distinction Rotorua Hotel and Conference Centre?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Distinction Rotorua Hotel and Conference Centre?

Sorry, pets aren't allowed.

Is parking offered on site at Distinction Rotorua Hotel and Conference Centre?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Distinction Rotorua Hotel and Conference Centre?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Distinction Rotorua Hotel and Conference Centre and nearby?

Distinction Rotorua Hotel and Conference Centre has an outdoor pool and a steam room, as well as a garden.

Are there restaurants at or near Distinction Rotorua Hotel and Conference Centre?

Yes, there are 2 on-site restaurants, featuring Japanese cuisine and garden views.

What's the area around Distinction Rotorua Hotel and Conference Centre like?

Distinction Rotorua Hotel and Conference Centre is a short 6-minute walk from Whakarewarewa: The Living Maori Village and 17 minutes' walk from Te Puia New Zealand Maori Arts and Crafts Institute.

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Reviews

Distinction Rotorua Hotel and Conference Centre Reviews

8.2

Very good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as great, nice, good, and absolutely awesome with a variety of choices. (11 reviews)
  • The pool area was a highlight, with guests praising its cleanliness and enjoying the hot pools and lovely surroundings. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Children
Air conditioning
Food
Car
Bed
Family friendly

Reviews

Verified

10/10 Exceptional

Great stay for my family of five. Breakfast and pool were the highlights
Dan, 2-night trip
Verified

10/10 Exceptional

The breakfast menu was outstanding and the dinner we ordered at the on site restaurant was absolutely amazing !! Loved our stay :)
Susanne F, 1-night trip
Verified

10/10 Exceptional

Room was good, very nice breakfast with many options. Location good. Parking was ok…but a little bit of a hassle with gated lot and not good handicap access to it.
Douglas, 3-night trip
Verified

10/10 Exceptional

Great Customer service, food was good, amenities are good quality
KEI, 1-night trip
Verified

10/10 Exceptional

Was a great stay and the children loved the pool - very friendly staff
Tanya, 1-night trip
Verified

10/10 Exceptional

Great staff and very comfortable room
Mark, 1-night trip
Verified

10/10 Exceptional

The morning buffet and outdoor hot tub. Loved the Japanese Restaurant.
Lisa, 1-night trip
Verified

6/10 Good

Great price and service. Hotel could use a refresh in the common area but rooms were clean.Hotel is located in a residential area not close to city center. Nice and quite but not convenient for dining and shopping.
Kirk, 1-night trip
Verified

10/10 Exceptional

The staff is wonderful and the breakfast is great. The property is pretty old but very well maintained.
Sidhesh, 2-night trip
Verified

10/10 Exceptional

Love the decor, room cosy & warm, staff very friendly
Shelley, 2-night trip
Verified

10/10 Exceptional

A return visit, as we find the hotel handy to everything without being right in Rotorua. Clean comfortable room with good parking.
Leonie, 1-night trip
Verified

10/10 Exceptional

Such a great stay, the rooms were so lovely and comfortable. Such a quick walk to the surrounding Māori villages and geothermal walks
Sarah, 1-night trip
Verified

10/10 Exceptional

Loved the hot pools
Chris, 1-night trip
Verified

8/10 Very good

Great!

A bit dated but very clean and tidy, friendly staff, great location.
Shane, 1-night trip
Verified

6/10 Good

We had a recently stay at Distinction Rotorua, the staff was friendly, the continental breakfast was great with a variety of choices. We found the room a bit old.
Kangson, 2-night trip
Verified

8/10 Very good

Good place, relatively clean. Rooms were a bit outdated, no aircon, low light so not bright or daylight friendly , old bathroom fixtures, mould like on the sink area. Staff were friendly other shared areas were tidy but a little outdated like the laundry, gym and the bathrooms downstairs. Good breakfast.
Archina, 1-night trip
Verified

6/10 Good

nice hotel, but quite tired, we think it may have had better years. staff super friendly and helpful, no complaints there
Ariel, 1-night trip
Verified

10/10 Exceptional

The service was excellent. The room was amazing. We were upgraded and looked after
Curley, 1-night trip
Verified

8/10 Very good

Only stayed one night and did not use all the amenities on offer, apart from the bar. Very comfortable and clean. Had a spacious room with separate bedroom. Would stay again.
Leonie, 1-night trip
Verified

8/10 Very good

Our Deluxe Twin room with balcony has a fantastic view. Reasonably furnished. The room was clean but a glass shelf was a little dusty. The building is old and has a nice old-school charm but could do with some TLC. Friendly staff everywhere you go. Great options breakfast buffet but would like to see more fresh fruit/ cut fruit. Bar & restaurant services are good and reasonably priced. Loved the garden, the pools and the spa!
PETER, 2-night trip
Verified

8/10 Very good

Not too bad

The room interior is a bit old. The breakfast is good.
PETER HAN JOO, 1-night trip
Verified

8/10 Very good

When we drove up the exterior was a little dated but inside there was a real feeling of luxury. Velvet seats in the reception area, chandeliers hanging from the ceilings. Our room showed a little bit of wear in places but overall it was well finished super quiet, clean and the beds were super comfortable. The staff were very helpful. As a family of five it was an excellent option for us and would highly recommend to anyone wishing to go to Rotorua for a family holiday.
Julie, 1-night trip
Verified

6/10 Good

It’s dated but clean. The air conditioner makes noise. The carpark has a security fence and feel more safe.
JUNE, 1-night trip
Verified

6/10 Good

While our room was tidy and clean, the hotel was very tired and dark - it could definitely do with a facelift. We could hear noise coming from other rooms, and the whole room vibrated when a truck went past outside - for these reasons, I wouldn't stay at the Distinction again.
Gail, 2-night trip
Verified

2/10 Poor

Ridiculous

It's the year of 2024, I paid more than $300 and there's NO AIR-CONDITIONING in the room. The manager guy stated that they didn't list "air-conditioned" in room description on the booking page, so it's a fair play, and i should check the room description more carefully. Well, "electricity" is also not listed, and there's electricity, I'm so grateful.
Liangqian, 1-night trip