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Distinction Rotorua Hotel and Conference Centre

Photo gallery for Distinction Rotorua Hotel and Conference Centre

Exterior
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Deluxe King Room | In-room safe, desk, laptop workspace, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby

Overview of Distinction Rotorua Hotel and Conference Centre

Distinction Rotorua Hotel and Conference Centre

4.0 star property
4-star hotel with 2 restaurants, near Te Puia New Zealand Maori Arts and Crafts Institute
8.2 out of 10 Very good
8.2/10 Very good

634 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
The price is NZ$162
Price available on 08/06/2023
Map
390 Fenton Street, Rotorua, 3201
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool and 4 spa tubs
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • 24-hour room service
  • In-room childcare
  • Conference centre
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • In Fenton Park
  • Redwoods Whakarewarewa Forest - 6 min drive
  • Polynesian Spa - 4 min drive
  • Skyline Rotorua - 8 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • McDonald's - 3 min drive
  • Devon Sea Foods - 15 min walk
  • Kfc - 4 min drive
  • Ming & Sing - 3 min drive
  • Burger King - 2 min drive
Map

About this property

Distinction Rotorua Hotel and Conference Centre

Distinction Rotorua Hotel and Conference Centre is a great choice for a stay in Rotorua. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr Yakitori, one of 2 restaurants, which serves Japanese cuisine and is open for dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. Fellow travellers love the pool and helpful staff.

Languages

Chinese (Mandarin), Dutch, English, Filipino, Hindi, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • 4 hot tubs
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mr Yakitori – This restaurant specialises in Japanese cuisine and only serves dinner.
The Pavilion – Overlooking the garden, this restaurant serves lunch and dinner.
Kowhai – This restaurant only serves breakfast.
D Bar – This restaurant only serves dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 50 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 36 for adults and NZD 18 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

Frequently asked questions

Does Distinction Rotorua Hotel and Conference Centre offer free cancellation for a full refund?
Yes, Distinction Rotorua Hotel and Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Distinction Rotorua Hotel and Conference Centre?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at Distinction Rotorua Hotel and Conference Centre on 8 June 2023 start from NZ$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Distinction Rotorua Hotel and Conference Centre?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Distinction Rotorua Hotel and Conference Centre?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Distinction Rotorua Hotel and Conference Centre?
Sorry, pets aren't allowed.
Is parking offered on site at Distinction Rotorua Hotel and Conference Centre?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Distinction Rotorua Hotel and Conference Centre?
You can check in from 2:00 PM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Distinction Rotorua Hotel and Conference Centre and nearby?
Distinction Rotorua Hotel and Conference Centre has an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Distinction Rotorua Hotel and Conference Centre?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine and garden views.
What's the area around Distinction Rotorua Hotel and Conference Centre like?
Distinction Rotorua Hotel and Conference Centre is a short 6-minute walk from Whakarewarewa: The Living Maori Village and 16 minutes' walk from Whakarewarewa Thermal Reserve.

Reviews

8.2

Very good

8.1/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

7.5/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Enjoyable night at the Distinction
We enjoyed our stay at The Distinction and were happy to see that all the facilities were available such as Mr Yakitoris Restaurant and the Grotto pools. Handy location for anyone Biking in the Redwoods or visiting the Secret Spot Hot Pools. Good that cars have secure, off street, free parking.
Heather, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable Bed.
Kerry, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent assistance driving us to Te Puia in wet weather.
George, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Large room, tidy, nice pool and breakfast was great
James, 1-night family trip
Verified Expedia guest review

8/10 Very good

N/a
Rachit, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Super comfortable, great breakfasts, friendly staff
Verified Expedia guest review

10/10 Exceptional

Friendly and old fashion but moden feel
Verified Expedia guest review

6/10 Good

That property needs a renovation, everything very old. Swimming pool dirty
Verified Expedia guest review

10/10 Exceptional

Staff were very helpful and room was very nice !
Verified Expedia guest review

6/10 Good

Verified Expedia guest review