Playa del Carmen Maritime Terminal - 6 min drive - 2.8 km
Playa del Carmen Main Beach - 10 min drive - 3.1 km
Xcaret Eco Theme Park - 13 min drive - 8.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km
Free beach shuttle
Restaurants
Rosa Roja - 1 min walk
El Gaucho Steakhouse - 9 min walk
RIU Yucatan - 4 min walk
Occidental Allegro - 7 min walk
Pool Bar - 5 min walk
About this property
Hotel Riu Tequila - All Inclusive
Hotel Riu Tequila - All Inclusive puts you a short five-minute drive from Playacar Golf Club and features a nightclub and a free kids' club. You can visit the spa to be pampered with beachside massages, body wraps or manicures and pedicures, and Rosa Roja, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 4 outdoor pools, a poolside bar and a health club. The helpful staff and overall property condition get good marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkelling
Windsurfing
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Languages
English, French, German, Spanish
At a glance
Hotel size
630 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking includes off-street options
Off-site
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
5 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Babysitting (surcharge)
What to do
Free beach shuttle
Fitness classes
Beach volleyball
Kayaking
Sailing
Snorkelling
Windsurfing
Shopping
Pool table
Beach nearby
Golf lessons nearby
Scuba-diving nearby
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach shuttle
Beach sunloungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Garden
Television in common areas
Health club
Adjacent to a golf course
4 outdoor pools
Full-service spa
Nightclub
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Rosa Roja – This buffet restaurant serves breakfast, lunch and dinner.
Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Rinascita – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Black Cow – On-site steakhouse. Open daily.
Beach Club – This buffet restaurant serves lunch, dinner and light fare. Reservations are required. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive
Frequently asked questions
Does Hotel Riu Tequila - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Tequila - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Tequila - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Tequila - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Tequila - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Tequila - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Tequila - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.
What is there to do at Hotel Riu Tequila - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Hotel Riu Tequila - All Inclusive also has 5 bars, a nightclub and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Tequila - All Inclusive?
Yes, there are 5 on-site restaurants, featuring Asian cuisine.
Does Hotel Riu Tequila - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Tequila - All Inclusive like?
Hotel Riu Tequila - All Inclusive is a short 7-minute walk from Playacar Beach and 15 minutes' walk from Mayan Ruins of Playacar. The local area is walkable and popular for its beaches.
Hotel Riu Tequila - All Inclusive Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
19 November 2024
Leticia
Leticia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
La estadía fue increíble, las instalaciones y el servicio por parte del personal muy buenos. solo la atención previa que se tuvo con el hotel es mejorable, ya que se tardaban demasiados días para contestarnos y no resolvieron nuestra duda.
Daniela
Daniela, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
RIU Tequila is always amazing! This was our second visit this year. Customer service is great! Food was fantastic as always. Great entertainment and extremely friendly and accommodating staff. Thank you for a wonderful vacation!!! We will be back!!
Kaden Robert
Kaden Robert, 7-night trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Aliya
Aliya, 3-night trip
Verified Expedia guest review
2/10 Poor
10 August 2024
Very unfriendly staff. Not accommodating! Insensitive to certain situations. We had a storm and no one even tried to calm us or gave us some reassurance that everything would be ok
I had to stay one extra night because my flight was cancelled due to the storm. I wasn’t asking for a free night because I had already booked an extra night through Expedia. Expedia sent them the email but they were acting like I was trying to stay for free. They told me I would have to check out of my room, pack up all my stuff and check back in. After I found my receipt with Expedia they looked at it and decided I could stay. How could you treat a guest who was staying at your facility for 4 nights like that? As far as am concerned they don’t care much for you if you don’t speak their language because all through our conversations they were going back and fort speaking Spanish.
I would never return to this resort or would I recommend anyone to go there. My girlfriend and her husband, my sister and her husband all had the same experience because it was 6 of us on this trip. I guess they would care if we return either!!!!!
Oh! When I checked out that morning they didn’t even ask how was my stay. Because they couldn’t care less.
Huntley
Huntley, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 August 2024
All staff was super helpful and accommodating. Enjoyed my stay and would stay again.
Tiffaney
Tiffaney, 5-night romance trip
Verified Expedia guest review
8/10 Very good
4 August 2024
One of many Riu hotels in the area. Front staff could use some training. Restaurant staff was excellent. My family preferred the Riu Playacar.
Norma
Norma, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
SUSAN TAMIE
SUSAN TAMIE, 5-night trip
Verified Travelocity guest review
10/10 Exceptional
3 August 2024
The staff is very courteous and attentive. The hotel is more than what we expected.
Monica R
Monica R, 7-night family trip
Verified Expedia guest review
6/10 Good
1 August 2024
Lorena Mendez
Lorena Mendez, 6-night trip
Verified Orbitz guest review
10/10 Exceptional
30 July 2024
Beautiful resort with lots of activities at night.
Sharee
Sharee, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Everything was excellent. Staff are 10/10 very friendly and professional. Overall 10/10!
Abraham
Abraham, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Zoila Guadalupe
Zoila Guadalupe, 5-night trip
Verified Expedia guest review
6/10 Good
29 July 2024
When I got to the property no rooms was available so they had to switch me to Riu yutakun . They said we are going to upgrade you .. it was not an upgrade the room we had was old and outdated there was wafer bugs . And the bottles in the room where it poured out from was
Rusted it was just nasty .. but how I booked for Riu tequila and they said there out of rooms
Gisel a
Gisel a, 5-night family trip
Verified Expedia guest review
6/10 Good
27 July 2024
The hotel was hot. There was limited spaces with AC, even our room was only at 75 F (24 C) the whole time. It was hard to enjoy the food because it was so hot but the food was good and nobody got sick.
It was hard to enjoy the nighttime activities because of the heat.
The pool and beach activities were nice
Anne
Anne, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
25 July 2024
Rui Tequila Hosted our first trip to Mexico. It will not be the last the staff at Rio tequila was amazing from Leo at the buffet Rosa Roja to Jess at the welcome counter and check in to Violeta who impeccably cleaned our room and Andres who noticed how nervous I was about our car being on time to take us to the airport and assured me that they would be there to pick us up and they were. They are so many others that made our trip such a wonderful time. Thank you Riu Tequila.
Cecily
Cecily, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
I had a great time!
Kenneth
Kenneth, 5-night trip
Verified Expedia guest review
6/10 Good
23 July 2024
First night a/c didn’t work then waking up the next morning I had bites all over me not sure if it’s bed bugs or mosquitoes food was okay not the best not much entertainment unless u just like being in the pool area all day but other then that the stay was okay
Deonnie
Deonnie, 3-night trip
Verified Expedia guest review
8/10 Very good
23 July 2024
They were flexible with check-in time when there were unexpected delays with our flights
Stefany
Stefany, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Beautiful
Jennifer
Jennifer, 7-night trip
Verified Expedia guest review
4/10 Fair
21 July 2024
I am not picky and typically love the riu. We went with a large group of women and it took a while to be checked in almost 2 hours over the time for some people. There was a a large group that arrived we were given the wrong keys and asked to re wait in line for a long time. We just experienced a lot of rude staff which I am not used to. It’s like we were a bother to be there, even the shuttle guy had a rude moment. Hector from the Asian restaurant was mean even though he wasn’t saying the same thing to other tables. Overall not sure I would go back here, if it wasn’t because we travel often to the other Riu’s I would not have gone back.
jasmin
jasmin, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
20 July 2024
Great service
Yadier
Yadier, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Fatima
Fatima, 7-night trip
Verified Expedia guest review
8/10 Very good
17 July 2024
Paola
Paola, 5-night trip
Verified Expedia guest review
6/10 Good
14 July 2024
Safe area , transportation was expensive , the excursions were not what they said