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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Bayfront hotel with outdoor pool, near Pier 3

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Land view from property
Outdoor pool
In the heart of San Juan, Hotel Rumbao, a Tribute Portfolio Hotel offers an upscale retreat. Enjoy local cuisine at KUEROS Restaurant or relax by the outdoor pool and spa tub. With free in-room WiFi, conference space, luggage storage and helpful multilingual staff nearby Pier 3 and Teatro Tapia.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Self parking
  • Hot tub
  • Room service
  • 7 meeting rooms
  • Meeting rooms
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is NZ$583
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Down duvet
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Down duvet
Designer toiletries
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Air conditioning
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Premium bedding
Pillow-top bed
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Down duvet
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Premium bedding
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901

What's nearby

  • Pier 1 - 3 min walk
  • Port of San Juan - 4 min walk
  • Castillo San Felipe del Morro - 4 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Pan American Pier - 7 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

When you stay at Hotel Rumbao, a Tribute Portfolio Hotel, you'll be a short five-minute drive from Port of San Juan and Sheraton Casino. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at KUEROS Restaurant, which serves local cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour health club and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 245 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (USD 15.00 per day; includes in/out privileges)
    • Secured covered on-site valet parking (USD 27.88 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (6973 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Recycling

Special features

Dining

KUEROS Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 35 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 30 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay

Parking

  • Covered self-parking costs USD 15.00 per day with in/out privileges
  • Covered valet parking costs USD 27.88 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

Does Hotel Rumbao, a Tribute Portfolio Hotel offer free cancellation for a full refund?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes. Self-parking costs USD 15.00 per day. Valet parking costs USD 27.88 per night.

What are the check-in and check-out times at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 30 (subject to availability). Express check-out is available.

Is there an on-site casino at Hotel Rumbao, a Tribute Portfolio Hotel?

No, this hotel doesn't have a casino, but Sheraton Casino (4-min drive) and Casino del Mar at La Concha Resort (6-min drive) are both nearby.

What is there to do at Hotel Rumbao, a Tribute Portfolio Hotel and nearby?

Have fun with nearby activities such as hiking and snorkelling, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hotel Rumbao, a Tribute Portfolio Hotel also has a 24-hour health club.

Are there restaurants at or near Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, KUEROS Restaurant offers local cuisine.

What's the area around Hotel Rumbao, a Tribute Portfolio Hotel like?

Hotel Rumbao, a Tribute Portfolio Hotel is located on the waterfront in Old San Juan, a short 4-minute walk from Port of San Juan and 4 minutes' walk from San Juan Ferry Dock. Travellers say that the area is walkable and good for shopping.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Great location to cruise terminal
Convenient location to the cruise terminal. Nice but outdated. Rooms were not ready until late but did give a $35 restaurant credit for inconvenience without asking for it.
Hope, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sybil, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Excelente, lo recomiendo. Muy cómodo, moderno, maravillosa vista al mar y muy buena localización.
Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in San Juan
Beautiful hotel. Everything looks modern and new. Breakfast buffet was excellent.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good Stay, great team!
I had a good stay, a little pricy for what it is but the location is unbeatable
Alastair, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Duann, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
People at the front desk were friendly and accommodating. The property itself is great with great location. Amazing atmosphere and spacious and the rooms are nice. The staff at the restaurant was not smiling and not really friendly. The only person who was nice and accommodating was the manager. The rest of the servers were just food delivers.
Dimitar, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fiestas SanSe 2025
Everything was just perfect. Friendly staff. Well located facility.
Fidel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nelson, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mindy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location Location Location
Great customer service A++ room 717 needs the shower drain to be checked the water flows into the bathroom floor plus entry door staff has been told again great hotel great location and great service🙏👍❤️
Rogelio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room was great, pool was great. Restaurant upstairs…. FANTASTIC
Chance, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Demetra, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel was very clean, modern and good customer service. Restaurant on-site. Great location to downtown old San Jaun. Directly across the street from thr cruise port. Only issue was that i wasnt told about a resort fee of $35 until check in. It balance out because thry gave you a $35 voucher to use for food and a drink coupon. I would definitely stay at this hotel again.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jesus Ernesto, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel pre or post cruise. We were able to walk across the street to board. While restaurant was excellent also close to so many Old San Juan businesses. Excellent customer service.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Otis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

ROACHES!!!
There were roaches in our room's refrigerator. I informed the receptionist, and they asked me for photographic proof. I was leaving with my bags packed and not returning to that room to take a picture!
SHARON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review