Mercure Krakow Fabryczna City puts you a short five-minute drive from Main Market Square. Guests can visit the health club for a workout or grab a bite to eat at FABRYCZNA 13, which serves international cuisine. Other highlights at this eco-friendly hotel include an indoor pool, a bar/lounge and a sauna.
Languages
English, Polish
At a glance
Hotel size
195 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (PLN 70 per day)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
On-site garage
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Bike rentals nearby
Working away
10 meeting rooms
Computer station
Co-working spaces
Conference centre (23681 square feet of space)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Wedding services
Facilities
Built in 2021
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Communal living room
Health club
An indoor pool
Bike parking
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished
Heated floor (bathroom)
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Restaurant dining guide
Special features
Dining
FABRYCZNA 13 – This restaurant specialises in international cuisine.
FABRYCZNA 13 BAR – On-site bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PLN 135.0 per day
Guests must contact this property in advance to reserve high chair
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per pet, per night
Parking
Self-parking costs PLN 70 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 17 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków
Frequently asked questions
Does Mercure Krakow Fabryczna City offer free cancellation for a full refund?
Yes, Mercure Krakow Fabryczna City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Krakow Fabryczna City?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Krakow Fabryczna City?
Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Krakow Fabryczna City?
Yes. Self-parking costs PLN 70 per day.
Is an airport shuttle service offered by Mercure Krakow Fabryczna City?
Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.
What are the check-in and check-out times at Mercure Krakow Fabryczna City?
Check-in start time: 3:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Krakow Fabryczna City and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club. Mercure Krakow Fabryczna City also has a garden.
Are there restaurants at or near Mercure Krakow Fabryczna City?
Yes, FABRYCZNA 13 offers international cuisine.
What's the area around Mercure Krakow Fabryczna City like?
Mercure Krakow Fabryczna City is a short 16-minute walk from Cracovia Business Center and 19 minutes' walk from Kraków Plaza.
Mercure Krakow Fabryczna City Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.2/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
GYEONGWON
GYEONGWON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Maciej
Maciej, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Justin
Justin, 3-night trip
Verified Hotels.com guest review
6/10 Good
3 October 2024
No shower holder
Six the shower did not have a holder for the showerhead, it was missing. It was never put in place, which makes showering complicated.
Lars Kiib
Lars Kiib, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Ewelina
Ewelina, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Everything was wonderful! Great and friendly staff! Very clean rooms. Would definitely recommend to anyone visiting Kraków.
Malgorzata
Malgorzata, 2-night family trip
Verified Expedia guest review
8/10 Very good
18 August 2024
Ewelina
Ewelina, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 August 2024
Jessica
Jessica, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
Marta
Marta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2024
Amazing hotel
David
David, 1-night trip with friends
Verified Ebookers guest review
10/10 Exceptional
24 July 2024
Tom
Tom, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Robert
Robert, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Beautiful Hotel
Extremely attractive hotel. Very unique in his style. Had a great time.
Paolo
Paolo, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 April 2024
Ewelina
Ewelina, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
24 March 2024
Comfortable hotel complex outside city center
Came for a conference and found the hotel complex pretty impressive. Loved the architectural factory aesthetic, lots of restaurants, and while I didn't use the spa/pool others said it was excellent. My room was large and the bed really comfortable. Wonderful breakfast buffet. I was told I didn't have conditioner or body lotion because to save the environment by having less plastic bottles in the room but some of the other rooms had them and I had to go out and buy these items so their logic is off. The bathroom door is rigged to fully shut which I found incredibly annoying and had to prop it open with a bag. Staff in the hotel bar seemed to have contempt for customers but front desk staff were great. So some things were wonderful, others need improvement. Overall I was glad to stay there and would return in future.
C
C, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 March 2024
Alexander
Alexander, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 February 2024
All good
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 January 2024
Andrey
Andrey, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2023
Fab hotel. Really pretty interior and the breakfast was amazing! The restaurants in the hotel are amazing too. The spa is also fab. Definitely would return!
Jessica
Jessica, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
11 December 2023
Barbara
Barbara, 2-night trip
Verified Travelocity guest review
8/10 Very good
29 August 2023
Andrew
Andrew, 4-night trip
Verified Hotels.com guest review
8/10 Very good
10 July 2023
It is a very nice place to stay. Restaurants and area are ok. However, property air conditioning needs improvement.
Jack
Jack, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 May 2023
This was a great experience. The hotel has a very nice, contemporary look. Room was quite big. The breakfast was very impressive & delicious! So many choices and verity of food. It gets very quiet after 11pm - so if you want to get a drink later at night not possible. There was some construction being done outside - expect some noice after 8am. But generally this was a great choice! I would stay there again!