Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
What's nearby
Xoximilco - 8 min drive - 7.3 km
Ventura Park Cancun - 8 min drive - 7.2 km
Moon Palace Golf Club - 12 min drive - 9.5 km
Riviera Cancun Golf Resort - 12 min drive - 8.6 km
Delfines Beach - 14 min drive - 14.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 2 min drive
Restaurants
Starbucks - 12 min walk
Kitchen Wolfgang Puck - 13 min walk
SushiTequila - 14 min walk
TGI Fridays - 12 min walk
Guacamole Grill - 12 min walk
About this property
Hilton Garden Inn Cancun Airport
Hilton Garden Inn Cancun Airport puts you within a 10-minute drive of Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After visiting the 24-hour health club for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include an outdoor pool and a poolside bar. Fellow travellers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
186 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Parking
Wheelchair-accessible parking and van parking on site
Off-site parking within 984 ft (MXN 165 per day)
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
2 bars/lounges
Restaurant
Poolside bar
Travelling with children
Local/corner shop
What to do
Shopping
Working away
24-hour business centre
3 meeting rooms
Computer station
Co-working spaces
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour health club
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free long-distance and local calls
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
The Garden Grill – On-site restaurant.
The Pool Bar – On-site rooftop bar. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 395 for adults and MXN 198 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 1500 per stay
Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay
Parking
Parking is available nearby and costs MXN 165 per day (984 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun
Frequently asked questions
Does Hilton Garden Inn Cancun Airport offer free cancellation for a full refund?
Yes, Hilton Garden Inn Cancun Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Cancun Airport?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Cancun Airport?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1500 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Hilton Garden Inn Cancun Airport?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Cancun Airport?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.
What is there to do at Hilton Garden Inn Cancun Airport and nearby?
Hilton Garden Inn Cancun Airport has 2 bars and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near Hilton Garden Inn Cancun Airport?
Yes, there's an on-site restaurant, The Garden Grill.
Hilton Garden Inn Cancun Airport Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 November 2024
Dominique
Dominique, 1-night trip
Verified Hotels.com guest review
4/10 Fair
19 November 2024
It offer shuttle service but never respond
Armando
Armando, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Great for an early flight
Was great. no problems. pretty nice hotel near terminals. offers free shuttle service (tips expected) to adjacent terminals (ie: #4). nice pool on 3rd floor. Clean.
Scott
Scott, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Merary
Merary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Great hotel
Great hotel close to the airport - clean, friendly, quiet, had a wonderful dinner last night and they have a separate dining room for breakfast with indoor and outdoor seating. We'd stay here again.
Debra
Debra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Mathieu
Mathieu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Ideal hotel close to airport, chosen due to late arrival and early departure.
Benoit
Benoit, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 October 2024
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Hobb
Hobb, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Alejandra
Alejandra, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Edna
Edna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Dorothy
Dorothy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Alejandro
Alejandro, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 October 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 October 2024
Very disappointed
We ordered a room of 4 with 2 queen bads, but, it felt like twin. The room was dirty resulting our feet become black. The ac made a lot of noise and there was a rambeling in the vents.
When we got to the staff and asked for a selution we were suggested to change a room which was as clean as ours.
There was one guy that helped us and even cleaned the room to make sure we are good (holefully the cleaners can learn from Carlos and maybe the rest of the staff to make much better experience). The breakfest was very pure, definetally not suitable for 25 USD.
To sum up, it might seem like this review is based on golden standarts. However this standarts were set by the Hilton hotels net world wide. Not a typical Hilton hotel.
Natan
Natan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Alejandro
Alejandro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Very easy to get to from the airport.
Darrin
Darrin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
Gloria
Gloria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Charnel
Charnel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Really enjoyed staying here 3 nights over 10 days - the pool is awesome and the staff go out of their way to make your stay as good as possible - Karen especially was the best front of house staff member we’ve ever experienced at at Hilton. Absolutely recommend staying her for both the convenience and cool pool and lovely staff.