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Cairns City Sheridan

3.0 star property
Hotel with 2 outdoor pools, near Cairns Esplanade

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cairns City Sheridan

Twin Room, Balcony
2 outdoor pools, pool loungers
Suite, 1 Queen Bed, Jetted Tub
Balcony view
2 outdoor pools, pool loungers

Reviews

6.2 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Free parking
  • Air conditioning
  • Laundry facilities
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • 2 outdoor pools
  • Seasonal outdoor pool
  • Terrace
  • Air conditioning
  • Car hire on-site
  • Front desk safe
  • Self-serve laundry
  • Conference space
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Free self-parking
The price is NZ$127
includes taxes & fees
17 Jan - 18 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
HDTV
  • 56 sq m
  • Sleeps 6
  • 1 Queen Bed and 5 Single Beds

Twin Room

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Double Room

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Apartment

Budget Apartment | Living area

Budget Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
HDTV
Private bathroom
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 56 sq m
  • Sleeps 7
  • 5 Single Beds and 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room, 1 Queen Bed, Balcony

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Laptop workspace
Iron/ironing board
Located on the ground floor
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Cairns Queens Court

Pool
Pet-friendly
Free parking
Free WiFi
7.8 out of 10, Good, (1002)
The price is NZ$122
includes taxes & fees
8 Jan - 9 January 2025
Cairns Queens Court
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About the area

Map
157 Sheridan Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 6 min walk - 0.5 km
  • Cairns Base Hospital - 9 min walk - 0.8 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km
  • Esplanade Lagoon - 3 min drive - 2.3 km
  • Cairns Marlin Marina - 3 min drive - 2.4 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive
  • Freshwater Station - 10 min drive
  • Redlynch Station - 11 min drive
  • Cairns Station - 15 min walk

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪KFC - ‬10 min walk
  • ‪Muddy's Cafe - ‬8 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬12 min walk

About this property

Cairns City Sheridan

Cairns City Sheridan puts you a short five-minute drive from Cairns Esplanade and Cairns Marlin Marina. Guests can take a dip in one of 2 outdoor pools, and freebies such as WiFi and self-parking are added perks. Other features include a seasonal outdoor pool and a terrace.

Languages

English

At a glance

Hotel size

  • 31 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 3:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Terrace
  • 2 outdoor pools
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping (on request)

Fees & policies

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

Does Cairns City Sheridan offer free cancellation for a full refund?
Yes, Cairns City Sheridan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cairns City Sheridan?
Yes, there are 2 outdoor pools.
Are pets allowed at Cairns City Sheridan?
Sorry, pets aren't allowed.
Is parking offered on site at Cairns City Sheridan?
Yes, there's free self parking.
What are the check-in and check-out times at Cairns City Sheridan?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is 10:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Cairns City Sheridan?
No, this hotel doesn't have a casino, but Reef Hotel Casino (2-min drive) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Cairns City Sheridan and nearby?
Cairns City Sheridan has 2 outdoor pools.
What's the area around Cairns City Sheridan like?
Cairns City Sheridan is in Cairns Central Business District, a short 6-minute drive from Cairns, QLD (CNS-Cairns Intl.) and 6 minutes' walk from Cairns Esplanade.

Cairns City Sheridan Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Poor

Filthy dive - don't stay here
There were bugs living in the kettle, sink faucet was extremely loose, cockroaches, just generally not clean. Mattress was terrible.
Brad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenience
Conveniently close to the CBD and a quiet complex.
Chantal, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay here again reception was welcoming an room was nice
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

4/10 Fair

If you’re after cheap accommodation this is certainly it. Lumpy awful bed & pillows, sticky floor, thin curtains that lets the sun stream in, you can hear the water pipes of other apartments, dirty creepy stairwells - There was dirt and clumps of hair the whole time we were there so no cleaning happening. Reception staff weren’t friendly. You have to use the side entrance after the reception closes at 5pm. The little pool is ok. The cleaners are not friendly either and they push their spare towels etc around in Woolworths trolleys. The toilet is in an uncomfortable position jammed between the wall, shower & basin with the shower curtain sitting on your knees and you can’t move it as it’s locked in place. The parking was very tight but grateful it wasn’t on the road. Room smelt like cigarettes when we first arrived. Loud traffic noises as on main road, no power points near bed, whole tap on the bathroom sink is loose, bathroom light flickering like a disco. I could go on.
Courtney, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Suzanne, 1-night trip
Verified Wotif guest review

2/10 Poor

No working A/C, no working WiFI, no working free to air TV…. Mould in shower, tap broken, 1 20ml shampoo and conditioner for 4 ppl to share. No hand soap or shower gel. 1 coffee mug but no tea or coffee. Fan sounded like it was going to crash down from the ceiling. Whole place was dirty and loud. No flyscreen and what looked like blood on the curtains. Photos online clearly from 10 plus years ago. It made me feel dirty.
Emma, 1-night family trip
Verified Expedia guest review

6/10 Good

Charles, 2-night trip
Verified Expedia guest review

2/10 Poor

ABSOLUTELY A DISGRACE..... I WOULD REMOVE THIS PROPERTY... VERY VERY DISAPPOINTING
Leanne, 2-night romance trip
Verified Expedia guest review

6/10 Good

Basic accommodation in a very convenient area to access Cairns CBD
pamela, 2-night trip
Verified Expedia guest review

6/10 Good

This property is a little tired, and seen better days but provided value for money. Great pool. Pretty clean. Great staff
Helen, 2-night family trip
Verified Wotif guest review

2/10 Poor

Disappointed and disgusted
Cleanliness was a big problem at this accommodation the curtains were so badly stained and even the outer curtain in yhe room wall lined with mould and the bottoom of the cutain had dirt stained all along it at least 30cm running up the curtains. There were cocktoaches and ant running all over the condiments bench coffee cups cutlery bowls and plates everytime i made a tea i was killing either ants or trying to kill the returning cockroaches. The fridge was all rusty and i took the pillow cases off and i was nearly ill they had huge stains all over them one had blood stains and one of the pillows was so old that inside the pillow the filling had all started the ball up together in big bundles. Even my dogs bed at home has better condition pillows than what i discovered at City Sheridan. Even on my balcony there were old cigarette butts that had obviously been there a while. Ever so disappointed and disgusted.
Rusty fridge
Damaged curtains
Torn curtains
Big red stain on curtains
Narelle, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Fiona, 1-night trip
Verified Wotif guest review

8/10 Very good

A convenient motel to stay when you have your own transport.
Evelyn, 2-night family trip
Verified Wotif guest review

2/10 Poor

No one answered the phones at all during working hours, had to be moved because no tv and blankets. Rooms very noisy. Building feels very unsafe.
Ryan, 2-night business trip
Verified Wotif guest review

8/10 Very good

Teresa, 1-night trip
Verified Hotels.com guest review

2/10 Poor

We didn’t even stay in the property beacuse they didn’t provide any keys of the room and no one picked up the call and they didn’t even refund our money. Worst property i have ever seen, please remove this property from your list.
Abhilash reddy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2 pools, easy to find, close to the city
Natasha, 1-night romance trip
Verified Expedia guest review

6/10 Good

Equipment not working like hot tub remote on tv bath plug ruined Staff member on desk was nice
Julie, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Rhys, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Nice Little Motel in The Middle of Cairns
It was an emergency booking owing to my flight from Papua New Guinea being delayed by many hours, thus had to make a last-minute booking for accommodation, while still in PNG and opted for Cairns City Sheridan Motel. When I arrived at the motel after 11:00pm, the key to the room had been left in a night safe but unfortunately, it was the wrong key, and I couldn't enter the room. So, I called the manager who was not onsite at the hotel but some distance away... No problem - she immediately set off back to the hotel to give me the correct key for the booked room. She was very apologetic and most helpful so, the frustration I was feeling about the blunder was quickly alleviated by her prompt and professional action, which ultimately made my brief stay that Friday evening a very pleasant one. The room had everything - more than I expected in terms of facilities. It was also a very clean & tidy, spacious room which also had a cute little balcony, complete with outdoor table and chairs.
Anthony, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Cigarette butts in pot plants, smelled like an ashtray
Isaac, 3-night trip
Verified Wotif guest review

2/10 Poor

Our bed sheets had stains on them. There was little black insects everywhere. Someone broke into our room while we where inside. Its not recommend all especially the price as well.
Rhonda, 1-night trip
Verified Wotif guest review

2/10 Poor

Worst hotel we have ever stayed in
This was the worst hotel we have ever stayed in. It was very poorly maintained and looked quite tired and worn, the chain lock was missing from the door, shower had mould, bathroom sink tap was stiff to use, bed sheets were crumpled like they had been left in a basket or maybe not been washed since the last guest, the pillows did not smell fresh at all, the floor was slimy. We kept shoes on at all times, and wore footwear to shower. We had booked for 2 nights, due to exhaustion we stayed the first night but left first thing the next morning. When checking out, the lady at reception seemed to think we had picked up the wrong room key from the safe box at check in but didn’t elaborate or seem interested and asked no questions as to why we would leave our booking early. Would never recommend this hotel to anyone. We wanted a refund as we were misled by this site in regards to information and photos about this hotel but the hotels.com app doesn’t give refunds for cancellations after check-in.
George, 2-night trip
Verified Hotels.com guest review