Banff National Park Information Centre - 3 min walk
Banff Lake Louise Tourism Bureau - 3 min walk
Banff Centre for Arts and Creativity - 16 min walk
Tunnel Mountain - 5 min drive
Upper Hot Springs - 7 min drive
Getting around
Calgary International Airport (YYC) - 95 min drive
Banff Station - 5 min walk
Restaurants
Tim Hortons - 6 min walk
Evelyn's Coffee Bar - 6 min walk
BeaverTails - 6 min walk
Good Earth Coffeehouse - Banff - 2 min walk
Park Distillery - 4 min walk
About this property
Basecamp Suites Banff
When you stay at Basecamp Suites Banff, you'll be within a 10-minute drive of Upper Hot Springs. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and cross-country skiing. Apartments feature bonuses such as fridges and microwaves. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Property size
21 apartments
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (CAD 30.00 per day)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Ski
Close to a ski area, ski runs and ski lifts
Downhill skiing, cross-country skiing and skiing lessons nearby
Ski shuttle nearby
Pool/Spa
2 hot tubs
Hot springs nearby
Internet
Free WiFi
Parking and transport
Secured covered self parking on site (CAD 30.00 per day)
Height restrictions apply for on-site parking
Ski shuttle nearby
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Toaster
Freezer
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Free toiletries
Hairdryer
Towels provided
Living spaces
Dining room
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Blackout curtains
Front desk (limited hours)
Location highlights
In the mountains
In a national park
Things to do
Shopping centre on site
Hiking/biking trails nearby
Rafting nearby
Snowshoeing nearby
Rock climbing nearby
Ice skating nearby
Mountain biking nearby
Mountain climbing nearby
Boat tours nearby
Horse riding nearby
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
21 rooms
Fees & policies
Refundable deposits
A damage deposit of CAD 250 will be collected before check-in
Parking
Covered self-parking costs CAD 30.00 per day
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff
Frequently asked questions
Does Basecamp Suites Banff offer free cancellation for a full refund?
Yes, Basecamp Suites Banff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Basecamp Suites Banff?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Basecamp Suites Banff?
Yes. Self-parking costs CAD 30.00 per day.
What are the check-in and check-out times at Basecamp Suites Banff?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Basecamp Suites Banff and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs.
Does Basecamp Suites Banff have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Basecamp Suites Banff like?
Basecamp Suites Banff is a short 5-minute walk from Banff Station and 6 minutes' walk from Bow River. Travellers say that the area is walkable and ideal for skiing.
Basecamp Suites Banff Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
8.0/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
10 January 2025
Great
Great location great staff
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 January 2025
Great location, fabulous hot tub, compact rooms
Overall we were happy with our Christmas stay at Basecamp Suites.
Location is wonderful. Honestly you'd have a hard time beating it. It's next to the IGA and only a few minutes to walk to the meeting points for nearly all major tour companies (the high school and the train station).
The hot tub was AMAZING and we were surprised to find that most nights we had it to ourselves. We definitely weren't expecting that kind of privacy on the week of Christmas.
There were a few downsides - the beds were comfortable but something about the mattress was really hot. It was nearly like it was retaining body heat? It got to the point where my son had to sleep with the windows open (in December!) to cool down.
They value privacy. We didn't really speak to anyone much during our visit. It's all remote check in, staff are there but are inside a separate glassed off room. It's not a bad thing necessarily but it definitely felt a little impersonal at times. When we did need assistance, staff were available pretty promptly by phone.
Probably the biggest downside is that it is compact to the point of cramped at times. No bench space for makeup or toiletries much. Nowhere to keep luggage. With a whole family in the two bedroom apartment we were definitely tripping over things a bit.
We had a great stay but there may be better options for the price. I'd still be open to staying elsewhere next time.
Belinda
Belinda, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Day in Banff
We had a family night out to Banff. Location was great. Unfortunately no parking but there is a Parkade quite literally attached to the building.
Out unit was great for our family, love the bedrooms and the beds were comfortable. It would definitely be a good set up for a longer stay. I think a really good clean/upkeep check is necessary; definitely mildewing smell and one of the bathrooms smelt like old water or something super stale. They also have a warning about a cleaning fee if you don’t clean prior to leaving. I understand turning over rooms in a timely fashion but that’s hotel’s responsibility not the guests.
Nancy
Nancy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Limei
Limei, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Ashley
Ashley, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Perfect Place to Explore Banff
Basecamp in Banff was an incredible place to stay while exploring Banff. We booked the two bedroom suite for my wife and, our baby and my mom. It’s close to everything downtown and was the perfect place for us. Can’t recommend it enough!
Jacob
Jacob, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Antonio
Antonio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Cheyanne
Cheyanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Fun Trip!
We had an awesome time at BaseCamp Suites! Room was perfect and as described, and the hot tub was amazing! Would stay again!
Daniel
Daniel, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Very caring, courteous and responsive staff. Excellent location. Felt like staying at home.
Ramesh
Ramesh, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 October 2024
I chose Basecamp because I wanted self-catering and it looked central and yet just off the busy main street. Everything was perfect! I could walk everywhere including the rail station and a stop for the Roam transit bus to the lakes and the Banff gondola. The appartment was perfect with a spacious well-equipped kitchen, relaxing area and a view out of the window of the mountains - wonderful! The staff at reception were really friendly and helpful with advice on where to visit and how to get about on transport. The roof hot tub was an unexpected pleasure after a long cool hike. Thanks for a wonderful stay!
Anita
Anita, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 October 2024
Perfect location and loved the super friendly/helpful staff
Diane
Diane, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
2 October 2024
Two Bed Room Apartment with Kitchen
Close to all amenities. IGA and bottle shop next door, laundromat around the corner. Right in the centre of town and near public transport. Kitchen lacked cooking equipment eg utensils, condiments, alfoil, gladwrap etc.
Stephen
Stephen, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Great place heart of town warm & cozy. Parking is expensive. Clean comfortable beds.
Ruth
Ruth, 2-night family trip
Verified Expedia guest review
8/10 Very good
29 September 2024
Great location, very modern look!!
The only thing I didn’t like very much was the bed, a bit to soft for me. The rest was amazing!
Maria Paulina
Maria Paulina, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
The only negative thing we had was the parking issue. 30 per day to park was crazy.
Teresa
Teresa, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 September 2024
Great Stay
Very nice place to stay right downtown in Banff. So convenient. The staff was so nice and informative. Our only setback was the garage did not accommodate our SUV it was too tall for the low clearance, but we were able to find FREE parking about 2 blocks away in residential area.
Kelly
Kelly, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Kristen
Kristen, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Amazing place to stay, spacious apartment close to town. Parking at the mall was $30 per day (one entry) we made this work for us. Would definitely recommend and stay in the future.
Elisa
Elisa, 3-night family trip
Verified Expedia guest review
6/10 Good
20 September 2024
This is one of the few self catering properties in Banff and therefore you pay a high premium for it. It promised a lot but unfortunately we were disappointed with the reality.
The apartments are attached to a multi-storey car park - separated only by a narrow corridor that you walk along to get to your room. It feels as if you are staying in the car park. That said, there is no allocated parking for the apartments. You have to pay the hourly or daily rate to park.
The bedroom was absolutely tiny. We could barely walk around the bed because of the roof lie-in. There were hooks on the wall to hang up clothes - no wardrobe and no drawers to store clothes. Certainly no space to open or store a suitcase so everything had to be kept in the living area.
We planned to have friends over for dinner but the dining table was tiny - barely big enough for 2 to have breakfast on, plus having all our luggage, walking gear etc in the living area really wasn’t conducive to entertaining.
The apartment fittings and finishing looked ok from a distance but close up, the quality is clearly lacking.
The hot tub is on the roof of the multi-story car park with car parking spaces all around the tub.
There was red mould in the hem of the shower curtain.
The area around the street door was very dirty.
This property is way over-priced for what it is.
Fiona
Fiona, 4-night trip
Verified Expedia guest review
8/10 Very good
17 September 2024
Great location
Bob
Bob, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Entrance is on a side street, off the busy main. View from our 2 bd apt was amazing. We were on the go most of the day- happy to come home to couch and table to plan next adventure.
Lisa
Lisa, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Kurt
Kurt, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Curt
Curt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
The rooms were very clean Had a two bedroom studio that was up to date. Not a lot of room for luggage but it was definitely doable. I would definitely stay here again.