Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Banff, Alberta, Canada
1 room, 2 adults

Tunnel Mountain Resort, Banff, Canada

3.5-star3.5 stars
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1, Canada

Mountain lodge with indoor pool, near Banff Centre for Arts and Creativity
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Vibe
Awesome vibe
Room
Great room
Wellness Area
Wellness & sports facilities could be improved

Tunnel Mountain Resort, Banff, Canada

from NZ$260
  • Studio Condo
  • Deluxe Condo, 1 Bedroom Loft (3 Queen)
  • Deluxe Condo, 1 Bedroom (Loft - King, Queen)
  • Mountain Cabin
  • Superior Suite, 1 Queen and 1 King
  • Superior Suite, 1 Queen and 2 Twins
  • Standard Suite, 2 Queen Beds

What’s around Tunnel Mountain Resort, Banff, Canada

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 23 min walk
  • Banff National Park Information Centre - 23 min walk
  • Banff Lake Louise Tourism Bureau - 23 min walk
  • Tunnel Mountain - 40 min walk
  • Canadian Ski Museum West - 23 min walk
  • Canada House Gallery - 27 min walk
  • Banff Park Museum - 29 min walk

Getting around

  • Calgary Intl. Airport (YYC) - 94 min drive
  • Banff Station - 27 min walk
  • Free area shuttle

At a glance

Key facts

Size

  • 105 cabins
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Filipino, French.

At the property

Food and drink
  • Barbecue grills
Things to do
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1972
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Filipino
  • French

In the cabin

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Tunnel Mountain Resort, Banff, Canada’s small print

Also known as

  • Mountain Tunnel
  • Tunnel Mountain Resort Lodge
  • Tunnel Mountain Resort Banff
  • Tunnel Mountain Resort Lodge Banff
  • Tunnel Mountain
  • Tunnel Mountain Banff
  • Tunnel Mountain Resort
  • Tunnel Mountain Resort Banff
  • Banff Tunnel Mountain Chalet Hotel
  • Banff Tunnel Mountain Resort
  • Tunnel Mountain Chalet
  • Tunnel Mountain Hotel Banff

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Pet deposit: CAD 25 per night

Optional extras

Self parking is available for an extra charge

Pets are allowed for an extra charge of CAD 25.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tunnel Mountain Resort, Banff, Canada

  • Does Tunnel Mountain Resort offer free cancellation for a full refund?
    Yes, Tunnel Mountain Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Tunnel Mountain Resort?
    Yes, there's self parking available (charges apply).
  • Is there a pool at Tunnel Mountain Resort?
    Yes, there's an indoor pool.
  • Are pets allowed at Tunnel Mountain Resort?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25.00 per pet, per night, and there's also a deposit of CAD 25 per night.
  • What are the check-in and check-out times at Tunnel Mountain Resort?
    You can check in from 4 PM to 2:00 AM. Check-out time is 11 AM.

Recent reviews

Fabulous 8.8 From 843 reviews

Exceptional 10.0
Friendly staff, quiet and very accessible location.
ca3 night family trip
Very good 8.0
good
Nice play to stay
Tajinder Singh, ca2 night family trip
Exceptional 10.0
Beautiful mountain view
Very cozy and cute. We enjoyed the stay and would love to return for another visit!
Soobin, ca1 night family trip
Exceptional 10.0
Tunnel Mountain Resort thumbs up!
This is the second time in a month we have stayed at Tunnel Mountain Resort. We absolutely love it! The staff are very friendly and he rooms are clean and cozy and have great views. It’s perfect for a family stay. It’s all pet friendly which we love! We brought our pup both times. Highly recommended! We will for sure be back !
Amy, ca1 night family trip
Very good 8.0
Mountain getaway during COVID-19
The staff did an excellent job of checking us in. This setting is so gorgeous and we enjoyed sitting on the balcony just enjoying the view. During this time of the pandemic we felt mostly confident about the cleanliness of the unit. One issue might be kitchen items; we washed ours and replaced in the cupboard before checking out (no dishwasher in the unit) and used the toaster and replaced that way up on the very top shelf where we found it. I’m not sure that items like the toaster would be sanitized between guests, and not confident that dishes merely handwashed in the sink by previous guests are clean. As long as the previous guests were healthy (honest in answering screening questions etc) it’s probably okay. I did choose to rinse dishes before using them.
Vicky, ca1 night trip
Exceptional 10.0
The whole experience was excellent from th
Donald, ca2 night trip
Good 6.0
Beautiful Location BUT Not "Covid" Clean.
I had high hopes for this hotel due to its website and the messures they said they were doing to be EXTRA clean due to Covid, BUT this was not the case. We found the room to be not as clean as expected... there were crumbs on the kitchen table chair seats and tabletop as well as something sticky spilt on the hand rail of our deck. This lead me to believe both were not cleaned at all. These areas to me would be "high touch" areas and should have been sanitized much better. We also had to request a new blanket for one of the beds as it had what looked to be a blood spot on it.... yuck. The staff were very helpful and got us all new bedding right away. The hotel was in a very beautiful location and had everthing we needed to have a plesent stay (once I sanitized it MYSELF from top to bottom).
Ila, ca3 night family trip
Good 6.0
ugh
It wasn’t as clean as the last time I was there. Little disappointed and we stayed 4 nights.
William, ca2 night trip with friends
Fair 4.0
Booked a room for 3 days it was in the very low level with just half of the windows and stayed there for 3 days and our room was not clean for that time and no towels are changed or garbage was taken out Very disappointed I would not use them again
Mila, ca3 night family trip
Exceptional 10.0
It was a great experience. It was really clean.
Carole, ca1 night trip

Tunnel Mountain Resort, Banff, Canada

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