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Hotel Dorado Plaza Bocagrande

3.0 star property
All-inclusive beach hotel with outdoor pool, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Dorado Plaza Bocagrande

Outdoor pool
Deluxe Double Room
Front of property
2 restaurants, dinner served, Italian cuisine
Superior Room | Beach/ocean view

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Sauna
  • Beach towels
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Playground on-site
  • Fridge
  • Private bathroom
  • Terrace
  • Garden
The price is NZ$253
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Garden
Soundproofed
Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

Suite

Highlights

Garden
Soundproofed
Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room Sea View

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room Sea View

Highlights

Garden
Soundproofed
Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Garden
Soundproofed
Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room

Highlights

Garden
Soundproofed
Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Garden
Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Plasma TV
Hypo-allergenic bedding
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Standard

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room Standard

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Room Superior

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room Superior

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

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About the area

Map
Bocagrande Av. San Martin , 4-41, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • El Laguito Beach - 7 min walk - 0.6 km
  • Castillo Grande Beach - 13 min walk - 1.1 km
  • Clock Tower - 6 min drive - 3.8 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.9 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬2 min walk
  • ‪Pool Bar Intercontinental - ‬2 min walk
  • ‪Kiosco El Bony - ‬1 min walk
  • ‪Italian Pizza & Pasta - ‬4 min walk

About this property

Hotel Dorado Plaza Bocagrande

Hotel Dorado Plaza Bocagrande is a great choice for your beach stay in Cartagena. The outdoor pool provides fun for everyone, and guests can also take advantage of a sauna. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights at this all-inclusive hotel include a snack bar/deli and a terrace.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities

Languages

English, Spanish

At a glance

Hotel size

  • 320 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Private beach nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels

Facilities

  • 2 buildings/towers
  • Built in 1973
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in Italian cuisine and only serves dinner.
On-site venue No. 2 – This restaurant specialises in seafood and only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 2900.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Dorado Plaza
Dorado Plaza Cartagena
Hotel Dorado Plaza
Hotel Dorado Plaza Cartagena
El Dorado Cartagena
Hotel Dorado Plaza Cartagena
Dorado Plaza Cartagena
Hotel Hotel Dorado Plaza Cartagena
Cartagena Hotel Dorado Plaza Hotel
Hotel Hotel Dorado Plaza
Dorado Plaza
Hotel Dorado Plaza
Dorado Plaza Bocagrande
Hotel Dorado Plaza Bocagrande Hotel
Hotel Dorado Plaza Bocagrande Cartagena
Hotel Dorado Plaza Bocagrande Hotel Cartagena

Frequently asked questions

Does Hotel Dorado Plaza Bocagrande offer free cancellation for a full refund?
Yes, Hotel Dorado Plaza Bocagrande does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Dorado Plaza Bocagrande?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Dorado Plaza Bocagrande?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Dorado Plaza Bocagrande?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Dorado Plaza Bocagrande?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Dorado Plaza Bocagrande?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (4-min walk) is nearby.
What is there to do at Hotel Dorado Plaza Bocagrande and nearby?
Hotel Dorado Plaza Bocagrande has an outdoor pool and a sauna.
Are there restaurants at or near Hotel Dorado Plaza Bocagrande?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
Does Hotel Dorado Plaza Bocagrande have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Dorado Plaza Bocagrande like?
Hotel Dorado Plaza Bocagrande is located near Bocagrande Beach in Bocagrande, a short 1-minute walk from Centro Comercial Nao and 7 minutes' walk from El Laguito Beach.

Hotel Dorado Plaza Bocagrande Reviews

Reviews

5.8

6.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Good

Ac weak Food all tastes the same. Really weird. No flavor. Everything Busy place. Noise loud music regularly introduced to nauseate the environment Snacks are when available and one bite size piece each. Balcony room a positive Very basic small almost too small room
Eric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I could write a whole book about my experience, worst hotel ever, we had to leave the hotel in less than 2 hours. - there is no snack bar, there was only a lady handing out potatos, that was the snack bar no other snack. - we got a room on 15th floor and only one elevator was working, we had to wait 5 minutes for the elevator to arrive. -the AC was not working, I called the front desk 3 times and nobody helped me. -no internet at all, as soon as we checked in they gave us a paper to enroll 4 devices, we I try my computer I got less than 1MB when connect but then got disconnected and I was unable to connect again. -when we asked for towels, the towels were dirty, stained and torn. - we talked to the manager (Lida González) about us leaving and she said I will help and she listen all of our arguments, 3 days later Expedia said the hotel refused to do the cancellation because they offered another room, which they never did, she said one thing and did the other, also changing a room would not fix all the issues. -finally Expedia did not help either, they offered me $300 credit with them and I had to book another hotel and pay for all the meals of my family, the only time I needed help from Expedia they did not help, we did not cause any expense to the hotel as we left in less than 2 hours, worst hotel EVER!!!
Guido, 9-night family trip
Verified Expedia guest review

2/10 Poor

The AC was not working correctly and the never had enough towels. Food was very plain no taste and it look like they were over whelmed by the people. Swimming pool was to small by the amount of people and very limited time to use the pool. In all very bad choice for me and my girlfriend.
Luis A, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Overall, it was a pleasant stay, we didn’t encounter any issues and the staff was friendly. This is an all inclusive, however, the liquor/ cocktail servings were really small, the food was well prepared but it wasn’t anything special. The price was low in comparison to the other hotels, so it was no surprise that it wasn’t as nice as the other places we have stayed before.
Luisa, 4-night family trip
Verified Expedia guest review

8/10 Very good

Everything was fine. Well, it is a three-star hotel. The only bad thing is that they don't have something different from the buffet. In the hotel description it says that there are two a la carte restaurants but my mom never saw them. My niece got her period and stained the bed and they wanted to charge her for changing the sheet. My mom washes it by hand.
Maria, 3-night family trip
Verified Expedia guest review

6/10 Good

Boris S, 4-night trip
Verified Expedia guest review

2/10 Poor

Cory, 2-night trip
Verified Expedia guest review

4/10 Fair

Los snaks de muy baja calidad, solo hay un bartender en hora pico y la fila es larga, al momento del checkout no se puede utilizar más la piscina, para las personas q tienen vuelo en la noche queda uno sin saber q hacer con este calor, y para quedarse en el hotel hasta las 5:00 pm el pasadía cuesta $60.000 por persona, es demasiado costoso para sólo quedarse en la piscina
Angela, 3-night trip
Verified Expedia guest review

4/10 Fair

La Propiedad necesita mucho mantenimiento.
Juan, 2-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel is in very poor condition, needs lots of maintenance, has no Wi Fi, when we got to the room there was no towels, no bathroom tissue the Air conditioner is very, very poor! we are very disapointed in this place.
Eva, 5-night romance trip
Verified Expedia guest review

6/10 Good

Too many people on the hotel. Long lines to get food from the buffet or drinks or to get attended at the front desk.
Mary Claribel Oliveira, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Sandeno, 3-night trip
Verified Expedia guest review

6/10 Good

Lo mejor del hotel son las chicas de recreación. Y los seguridad pero las chicas del comedor no son buena persona se ponen guapa cuando le pides que heche más en el plato.
Luisa a Altagracia, 4-night trip
Verified Expedia guest review

4/10 Fair

No hot water. Worst all inclusive ever. Only food was buffet. one very small bar with very limited alchohol served in a 6 ounce plastic. cup.Staff was very nice room was good, just not what you would expect from all inclusive.
William, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Food, shows and bar A
RAFAEL, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gregg, 4-night trip
Verified Hotels.com guest review

6/10 Good

Natalie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

chelvine, 7-night trip
Verified Expedia guest review

10/10 Exceptional

happy Customer
very good hotel, delicious food and variety for all tastes clean great customer service and security front desk very busy place tour office staff is very helpful great information Indira 🏆🥇❤️ front beach 🏝️❤️
Faber, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Facilities are quiet worn out and the rooms are very poorly maintained. We were moved 2 times. 1st a/c not working, 2nd beds were broken. Finally they gave us an upgrade to an ocean view however a/c was a bit low and the room kept getting warm specially during the afternoon times since the sun hit directly through the windows. Food was good, entertainment was good and the end we managed to have an ok stay at the hotel.
Juan Jose, 4-night family trip
Verified CheapTickets guest review

6/10 Good

All inclusive deals, but the bar was so limited and snacks .
Altagracia, 4-night trip
Verified Expedia guest review

2/10 Poor

They charged me for 3 towels for the fact that I stained the towels with washable hair dye. Treated me like some sort of criminal when I tried to leave. Front desk service was really unpleasant.
Verified Expedia guest review

6/10 Good

It was ok
Verified Expedia guest review

2/10 Poor

Absolutely Horrible! Stay away!
The most expensive hotel I stayed in while in Cartagena and by far the worst hotel experience I’ve had in my life! Shabby buildings and rooms. Totally disorganized check in. Took about 1 hour. Incredibly rude and unhelpful staff. Room was the worst. Crayon markings on furniture, no working air conditioning (80 degrees F in the room),no working wifi or television. No running hot water! Nothing came out of the faucet. Told front desk about the issues and they said they would send someone, but never did. Staff literally detained us upon checking out and would not let us leave hotel for some unknown reason that no one on staff could explain to us. Security staff literally grabbed our bags and would not let us leave although we had already checked out and were waiting for an Uber to the airport. Isn’t this illegal?! After over 20 minutes, some lobby guy (manager? I hope not) said it was a mixup and we could leave. Management and many hotel staff should be fired! The absolute worst hotel experience I have ever had and I travel a lot! Horrible! Stay away!
1-night trip
Verified Hotels.com guest review