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Ser Casasandra Boutique Hotel

5.0 star property
Unwind under palm trees with gentle ocean breeze while sipping your favorite cocktail by the beach bar. Find serenity as you bask in Holbox sunshine surrounded by beautiful art.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ser Casasandra Boutique Hotel

Yoga
Outdoor pool, open 9 AM to 6 PM, pool umbrellas, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Aerial view
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach bar
  • Pool bar
  • Room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$997
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Ocean)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Ocean)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
Separate bedroom
Ceiling fan
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Luxury Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Master Luxury Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Pillow-top bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Beachfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
Pillow-top bed
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Master)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Pillow-top bed
  • 75 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Garden)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
Pillow-top bed
Ceiling fan
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Superior)

Standard Double Room (Superior)

Standard Double Room (Superior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
Pillow-top bed
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds

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The price is NZ$644
includes taxes & fees
21 Jan - 22 Jan
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About the area

Map
Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310

What's nearby

  • Holbox Beach - 1 min walk
  • Holbox Letters - 7 min walk
  • Main Square - 7 min walk
  • Holbox Baseball Park - 12 min walk
  • Punta Coco - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.6 miles/75 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Ñañas - ‬2 min walk
  • ‪Salma - ‬7 min walk
  • ‪Capitancapitan - ‬6 min walk
  • ‪Mandarina - ‬4 min walk
  • ‪Roots - ‬6 min walk

About this property

Ser Casasandra Boutique Hotel

Ser Casasandra Boutique Hotel offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers, plus activities such as snorkelling, surfing/body boarding and parasailing are nearby. Guests in the mood for pampering can indulge in deep-tissue massages, facials and aromatherapy, and the outdoor pool provides fun for everyone. Esencia serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Off-site

    • Area shuttle within 200 km*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Barbecue grills
  • Private picnics
  • Room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • On a private beach
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Spa services
  • Massage/treatment rooms
  • Beaux Arts architecture

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Esencia – This fine-dining restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 48.86 per accommodation, per night
  • Resort fee: MXN 336.77 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 270 for children
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 6 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Does Ser Casasandra Boutique Hotel offer free cancellation for a full refund?
Yes, Ser Casasandra Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ser Casasandra Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 6 PM.
Are pets allowed at Ser Casasandra Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ser Casasandra Boutique Hotel?
Sorry, there's no on-site parking at Ser Casasandra Boutique Hotel.
Is an airport shuttle service offered by Ser Casasandra Boutique Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ser Casasandra Boutique Hotel?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Express check-in is available.
What is there to do at Ser Casasandra Boutique Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a private beach. Ser Casasandra Boutique Hotel also has spa services and a garden.
Are there restaurants at or near Ser Casasandra Boutique Hotel?
Yes, there's an on-site restaurant, Esencia.
Does Ser Casasandra Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ser Casasandra Boutique Hotel like?
Ser Casasandra Boutique Hotel is on Holbox Beach, a short 14-minute walk from Holbox Ferry and 7 minutes' walk from Holbox Letters.

Ser Casasandra Boutique Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Ana, 5-night trip
Verified Expedia guest review

10/10 Exceptional

A boutique gem on this island
We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Nancy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place for relax. Excellent service, one of the best restaurants on the island.
John, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved our 8 night stay
Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Christopher, 6-night trip
Verified Hotels.com guest review

8/10 Very good

The staff is exceptional
Jeffrey, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place , great service !
Lizbeth, 2-night trip
Verified Expedia guest review

4/10 Fair

We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.
Verified Expedia guest review

10/10 Exceptional

Holbox tranquility - Perfect!
Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Tiffany, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Franklin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Benjamin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Mauricio, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property and exceptional service.
Rheannon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, excellent staff. Will be back soon!
Verified Expedia guest review

10/10 Exceptional

maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Rodolfo, 4-night trip
Verified Expedia guest review

4/10 Fair

Over priced and extremely rude management staff.
Laura, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Dream of an Escape
A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future.
Erica, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay here every time we go to Holbox. Amazing food, amazing staff, and wonderful accommodations.
AARON P, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Paradise on earth
Amazing!!! Everyone goes above and beyond to make sure you have everything you need, be it recommendations to local spots, breakfast in bed or just a bottle of water. We celebrated my wife’s birthday and they could have not made it more special with a private set up on the beach, do not miss the tasting menu if you are staying here! Only negative is the construction but understand renovations need to take place at sometime.
Santiago, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maricela, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Our stay at CasaSandra was marvelous!! We didn't want to leave! The people and service are wonderful! Best hotel in Holbox! Dreamy property and beaches! They really went above and beyond for us in every thing we may have needed! Can't wait to return!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Attentive staff who were very helpful and beautiful grounds and location
7-night family trip
Verified Expedia guest review