Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive
Calanas Station - 29 min walk
Madrid Atocha Station - 29 min walk
Atocha Cercanías Station - 29 min walk
Sainz de Baranda Station - 3 min walk
Conde de Casal Station - 10 min walk
Estrella Station - 11 min walk
Restaurants
Gost Lira - 7 min walk
Bar Sirio 28 - 8 min walk
China City - 3 min walk
El Paleto - 8 min walk
La Mordida de Pio - 10 min walk
About this property
voco Madrid Retiro, an IHG Hotel
At voco Madrid Retiro, an IHG Hotel, you'll be a short five-minute drive from El Retiro Park and Prado Museum. Guests can visit the fitness centre for a workout or grab a bite to eat at The Garden Restaurant, which is one of 2 restaurants and serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Sainz de Baranda Station is 3 minutes and Conde de Casal Station is 10 minutes.
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 26 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Built in 1970
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Hardwood flooring in room
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Garden Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 22 for children
Late checkout can be arranged for an extra charge of EUR 40 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 35.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per day
Parking
Self-parking costs EUR 26 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Voco
Madrid Retiro
Ayre Hotel Colon
Madrid Centre Retiro
Frequently asked questions
Does voco Madrid Retiro, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Madrid Retiro, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at voco Madrid Retiro, an IHG Hotel?
Yes, pets are welcome. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at voco Madrid Retiro, an IHG Hotel?
Yes. Self-parking costs EUR 26 per day.
What are the check-in and check-out times at voco Madrid Retiro, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at voco Madrid Retiro, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino de Madrid (5-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at voco Madrid Retiro, an IHG Hotel and nearby?
Voco Madrid Retiro, an IHG Hotel has a fitness centre and a garden.
Are there restaurants at or near voco Madrid Retiro, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring garden views.
What's the area around voco Madrid Retiro, an IHG Hotel like?
Voco Madrid Retiro, an IHG Hotel is in Retiro, a short 3-minute walk from Sainz de Baranda Station and 15 minutes' walk from El Retiro Park.
voco Madrid Retiro, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 November 2024
Siddharth
Siddharth, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Excellent.
Good hotel and staff. Excellent breakfast.
We got an upgrade because we were an IHG member. Thanks.
Karanvir
Karanvir, 4-night trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
Revisit Madrid
Refrigerator was locked, airconditioned is functioning well, staff were very accommodating
Danilo
Danilo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 October 2024
David J
David J, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Enrique
Enrique, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
3Days in Madrid
Hotel stay was great. Location was excellent.
Bar staff were friendly and attentive.
Many good locations to eat nearby. Readily accessible to the Metro.
Kenneth
Kenneth, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Bargain for your buck in the heart of Madrid
Convenient stay in the heart of Madrid. Clean, working ammenities and friendly staff.
Luis F
Luis F, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Douglas
Douglas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Tony
Tony, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Very comfortable and easy check in
Had a great experience staying here; we were early for check in but they helped us get a room and everything was very clean and comfortable. Would definitely stay again
Isabella
Isabella, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Good level of everything
FEDERICO
FEDERICO, 1-night trip
Verified Expedia guest review
8/10 Very good
23 August 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
The hotel was clean, functional and contemporary. The atmosphere was superb and the staff were extremely nice! Definitely would recommend!
Erfan
Erfan, 7-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Roberto
Roberto, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
daniel
daniel, 4-night trip
Verified Expedia guest review
8/10 Very good
5 July 2024
Lovely location, facilities super modern! However, not enough places to plug in chargers, etc. and all plugs turn off when keycard removed and some are switched to lights without being identified!
John
John, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Great conditions
Felix
Felix, 1-night trip
Verified Expedia guest review
8/10 Very good
22 June 2024
voco Retiro is a great option to stay. Great location and amenities. My only concern was the A/C that sometimes didn’t function correctly.
Roberto
Roberto, 7-night family trip
Verified Expedia guest review
8/10 Very good
9 June 2024
Carlos
Carlos, 4-night trip
Verified Hotels.com guest review
8/10 Very good
4 June 2024
Nice hotel, location a bit far from the center. The staff is great, breakfast is very good.
ESTEBAN
ESTEBAN, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Sandra at front desk was outstanding and breakfast buffet food and staff were also outstanding!
Consuelo
Consuelo, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
1 June 2024
Shih Chi
Shih Chi, 1-night trip
Verified Expedia guest review
8/10 Very good
30 May 2024
Rohan
Rohan, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 May 2024
This hotel isn’t close to anything but huge apartments buildings.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Just that it was in an area of residential buildings that were dirty not of garbage just the building being dirty not updated with new paint