At Springhill Suites by Marriott Richmond Northwest, you'll be within a 15-minute drive of Short Pump Town Center and Virginia Commonwealth University. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travellers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
103 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Water dispenser
Travelling with children
Local/corner shop
Working away
Business centre
Meeting room
Computer station
Conference space (280 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop garden
Picnic area
Television in common areas
Fitness centre
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
IPod docking station
37-inch LCD TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
2.00 per cent tourism fee will be charged
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 17 years old are only allowed in the swimming pool with adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond
Frequently asked questions
Does Springhill Suites by Marriott Richmond Northwest offer free cancellation for a full refund?
Yes, Springhill Suites by Marriott Richmond Northwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Springhill Suites by Marriott Richmond Northwest?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Springhill Suites by Marriott Richmond Northwest?
Yes, there's free self parking.
What are the check-in and check-out times at Springhill Suites by Marriott Richmond Northwest?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Springhill Suites by Marriott Richmond Northwest and nearby?
Springhill Suites by Marriott Richmond Northwest has a fitness centre and a picnic area.
Springhill Suites by Marriott Richmond Northwest Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
Darlene
Darlene, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Deldra
Deldra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Julie
Julie, 1-night business trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
What time is check out?
The rooms are small. The living room and bedroom are divided by a wall. At the end of the wall is a dresser with a t v. The only t v for both rooms to share. You can only watch t v in one room at a time.Because you have to turn the t v towards the living room or towards the bedroom. It would have been nice if both rooms had a TV. So that if you were in the living room using the sofa bed and the bedroom, you could see a tv. Need to upgrade phone and alarm clock. Very clean. Very comfortable beds. Breakfast was average nothing special. Check out time is twelve o'clock. THE CLEANING LADY WAS KNOCKING ON MY DOOR AT TEN FORTY FIVE.TELLING ME TO CHECK OUT. MENTIONED THIS WHEN I WAS CHECKING OUT AT ELEVEN O'CLOCK. CONCERNS WERE VERY LOW.
Jerry
Jerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Vanessa
Vanessa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 December 2024
Beds were great..very comfortable. At time of check in, front desk was not friendly and had a hard time understanding her. She also was not at the front desk on arrival but sitting out in foyer on her phone. It took her a minute to see I was waiting.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Tyler
Tyler, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
adrian
adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Great Hotel
India greeted us with a warm welcome. Everything was great!
Heidi
Heidi, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Great stay. No maid service
Great. No maid service the 4 days we stayed. They said we would get maid service every other day. Other than no maid service, it was a good stay!
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
tzipporah
tzipporah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Cheryl
Cheryl, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
3 December 2024
Arrived and no one was at front desk. Had to wait 10 minutes. Also, shower was inadequate. Ran out of caffeinated coffee. Had to chase down server. Eggs we’re awful
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
steven
steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Great choice
Comfortable room, excellent breakfast. Convenient to several stores and shops
Hoyt
Hoyt, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Good visit
Gary
Gary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Joyce
Joyce, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
the stay was wonderful -- it was quiet and everyone was so friendly.
Monica
Monica, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Clean!
This hotel smelled clean, looked clean and felt clean. Big win in my book!
Laura
Laura, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 November 2024
I could smell the food in my room from breakfast cooking the smell wasn’t pleasant the bed was ok not the most comfortable . Construction is happening behind the hotel making it hard to rest
Yakysha
Yakysha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
All great! Only thing is the toilets all need to be replaced.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
I love staying at this hotel when I come for a getaway or business. I had some issues with the room, it wasn’t anything that would make me no longer book- because I will be back!!! 😁 Just some minor issues- The mirror in the room wasn’t cleaned properly- some spots, some towels could not be used(some issues with hair on the towel). Tub needs to be redone-started to peel and the tiles as well.