MD Anderson Cancer Center - 13 min drive - 14.1 km
Getting around
Houston William Hobby Airport (HOU) - 9 min drive
Houston, TX (EFD-Ellington Field) - 22 min drive
George Bush Intercontinental Airport (IAH) - 48 min drive
Houston Station - 25 min drive
Restaurants
Kitchen Kreations - 3 min drive
McDonald's - 4 min drive
Jack in the Box - 4 min drive
Timmy Chan Chicken & Fried Rice - 4 min drive
Pizza Hut - 4 min drive
About this property
The Ugly House
The Ugly House puts you within a 15-minute drive of NRG Stadium and MD Anderson Cancer Center. Free perks include WiFi and self-parking. Also, Toyota Center and University of Houston are within a short drive.
Languages
English
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's idlobby mobile app before check-in
Guests are required to contact this property by telephone prior to arrival to arrange check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Shared microwave
Shared fridge
Services
Virtual front desk
Room amenities
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
What to enjoy
Garden
Separate sitting area
Freshen up
Bath or shower
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Food and drink
Full-sized fridge/freezer
Freezer
Microwave
Kitchen
Oven
Cookware, dishes and utensils
Kitchen island
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property will be closed from 26 June 2024 to 31 December 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Ugly House Houston
The Ugly House Guesthouse
The Ugly House Guesthouse Houston
Frequently asked questions
Is The Ugly House currently open?
This property will be closed from 26 June 2024 to 31 December 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Are pets allowed at The Ugly House?
Sorry, pets aren't allowed.
Is parking offered on site at The Ugly House?
Yes, there's free self parking.
What are the check-in and check-out times at The Ugly House?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
Does The Ugly House have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.
Does The Ugly House have any outdoor private spaces?
Yes, every room features a garden.
The Ugly House Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
8.6/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
31 July 2024
Very complicate
HIGASA
HIGASA, 1-night trip
Verified Expedia guest review
2/10 Poor
27 May 2024
Jenifer
Jenifer, 2-night trip
Verified Hotels.com guest review
2/10 Poor
20 April 2024
They moved me to another hotel that I couldn’t even go inside of.
Spencer
Spencer, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 April 2024
Sonya
Sonya, 2-night trip
Verified Expedia guest review
4/10 Fair
24 March 2024
Photos on the listing are VERY misleading. The property was filthy, smelled of mold, and visually had BLACK mold in nearly every corner of the house ESPECIALLY in the bathroom. Had I known the true condition of this property I would not of booked due to a severe allergy I have to mold, as does my 9 year old daughter who was with me for this trip. We originally had booked for 2 nights, but could not stay there a second night as it was a serious concern for our health. We have been home now for a week and we are still recovering from the allergic reaction we both suffered during the one night we were there.
There was no on site staff, the staff on the phone was very pleasant though. The other people staying there were also very nice. The customer service was truly excellent.
But this property is the most serious health hazard I’ve ever seen. It is NOT suitable for anyone to stay/live in.
Cassandra
Cassandra, 2-night family trip
Verified Expedia guest review
2/10 Poor
21 February 2024
Emily
Emily, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 February 2024
Bed and tv and room clean
Isaac
Isaac, 1-night romance trip
Verified Expedia guest review
6/10 Good
8 February 2024
Dexter
Dexter, 7-night trip
Verified Expedia guest review
10/10 Exceptional
1 February 2024
Clean and quiet
Isaac
Isaac, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 January 2024
The location is cool its just very far unless you're headed to the airport or work in the local area . It also floods pretty bad in the area but it's a nice place.
Torrian
Torrian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 January 2024
Angel
Angel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 January 2024
Very comfortable. House was real quiet.
Shawn
Shawn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 December 2023
DAWN
DAWN, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2023
For a hostile it was very quiet. The house manager was very helpful. Very clean
Shawn
Shawn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 December 2023
Very laid back house
Shawn
Shawn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 December 2023
Tiffany is an amazing house manager. She keeps everything so clean and organized. She’s always available if you need anything.
Shawn
Shawn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 December 2023
DAWN
DAWN, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2023
House was a perfect fit for my budget.
David
David, 15-night trip
Verified Expedia guest review
10/10 Exceptional
29 November 2023
No frills but excellent for the price.
DAWN
DAWN, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 November 2023
The staff was very helpful on locating corner stores and grocery stores. The staff was very polite, friendly and respectful and made my stay very comfortable and safe. I highly recommend The Ugly House to everyone.