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Ficus Hotel

3.0 star property
Hotel convenient to University of Puerto Rico

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ficus Hotel

Standard Room, 1 Queen Bed
Reception
Exterior
Reception
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Concierge services
  • Luggage storage

Feel at home (5)

  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Bath or shower
  • Hairdryer
The price is NZ$235
includes taxes & fees
21 Jan - 22 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Desk
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

Desk, bed sheets

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Desk
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Desk, bed sheets

Standard Double Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Desk
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
21 Jan - 22 Jan
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About the area

Map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921

What's nearby

  • University of Puerto Rico - 4 min drive - 3.6 km
  • Plaza las Americas - 4 min drive - 3.9 km
  • Jose Miguel Agrelot Coliseum - 5 min drive - 4.6 km
  • Puerto Rico Convention Center - 10 min drive - 9.0 km
  • Port of San Juan - 10 min drive - 10.6 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive
  • Medical Center Station - 10 min walk
  • San Francisco Station - 20 min walk
  • Cupey Station - 26 min walk

Restaurants

  • ‪Sorbo Café - ‬15 min walk
  • ‪Cafetería El Cafecito - ‬8 min walk
  • ‪Happy China - ‬16 min walk
  • ‪Cuatacho’s - ‬12 min walk
  • ‪Taste Juicery - ‬11 min walk

About this property

Ficus Hotel

At Ficus Hotel, you'll be within a 10-minute drive of Pan American Pier and Casino del Mar at La Concha Resort. Also, Port of San Juan and Puerto Rico Convention Center are within a short drive. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Medical Center Station is 10 minutes away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking within 10 ft (USD 25.00 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • ATM/banking

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping

Fees & policies

Parking

  • Parking is available nearby and costs USD 25.00 per night (10 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan

Frequently asked questions

Does Ficus Hotel offer free cancellation for a full refund?
Yes, Ficus Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ficus Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Ficus Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Ficus Hotel?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (8-min drive) and Casino Metro (9-min drive) are both nearby.
What is there to do at Ficus Hotel and nearby?
Recommended spots to visit include University of Puerto Rico (1.9 mi) and Plaza las Americas (2.5 mi), along with Jose Miguel Agrelot Coliseum (2.8 mi) and Distrito T-Mobile (5.4 mi).
What's the area around Ficus Hotel like?
Ficus Hotel is in Puerto Nuevo, a short 10-minute walk from Medical Center Station.

Ficus Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

The worst experience ever!
We booked a room online as it showed availability. We get to the hotel and were told we couldn’t check in after we called because no one was at the front desk and as we asked what time to come back for check in we got hung up on. After a few hours we received a email stating that our room was canceled due to no power in the hotel, we called to figure out options and we were told that they had no rooms available regardless so we couldn’t stay and they couldn’t accommodate us, we asked why weren’t we notified before hand, as when we called no one said anything about no rooms being unavailable and no one was at the front desk, the guy over the phone said someone should of been at the front and should of told us they had no rooms available, after about two hours of being on the phone with this hotel they told us we couldn’t even get a refund as they have a no refund policy but yet they never had a room available for us to stay so how is it that we couldn’t get a refund, so we went back and forth for a while and just to end up with no refund and no room to stay in and now we have to fight and report this is our credit card company because they refuse to help. No manager or supervisor was available and as the days past we still haven’t been able to reach anyone to help with a refund, we stood stranded for the night. Hotels.com also has fault in this for allowing bookings with no rooms available.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Ernesto, 2-night trip
Verified Hotels.com guest review

2/10 Poor

False Advertising, Not a hotel - Hospital room
1. Not a Hotel, But a Hospital Room Let me start by saying this is NOT a hotel room. It’s a hospital room with a bed - there is zero hotel service or amenities. To even access the so-called “hotel,” you have to go to the back of the hospital, enter through the emergency drop-off area, and navigate through the emergency floor. It feels more like you’re walking into a hospital ward, not a place you’d want to stay at. 2. Terrible Parking Situation The surrounding area is filled with roadblocks and barricades, and the entire zone feels unsafe. You’ll spend ages just circling the block trying to find the parking. It’s paid parking by the hour. 3. Freezing Cold Room With No Control The air conditioning is set to blast at full force, and it’s impossible to adjust. There’s no remote, no controls on the unit itself—just a freezing room. 4. No Amenities, No Comfort The only vending machines are two dusty ones that only take exact change (singles, to be specific). 5. False Advertising This is nothing more than a scam disguised as a hotel. The website makes it sound like a regular hotel stay, but in reality, it's just a cold, uncomfortable hospital room with none of the services you’d expect from any decent hotel. I feel completely ripped off. If you’re looking for a place to stay, do yourself a favor and avoid this “hotel” at all costs. It’s a scam, and I’ll be sharing this review everywhere I can to warn others. My kids are forever traumatized! TRAUMATIZED!
Marie Angie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Yelitza, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Very poor condition the room
Irving, 2-night trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My room wasn’t cleaned.
Roberto, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Maricarmen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It's good.
Damien, 1-night trip
Verified Expedia guest review

4/10 Fair

This was misleading as this hotel is located inside a medical hospital. The entrance to the hotel is the hospital entrance. The actual stay is on a floor within the hospital that is secluded. Finding it was inconvenient. I took an Uber there from the airport and the driver wasn't even sure how to get to the entrance. Stayed one night to be close to the airport.
Giannina, 1-night family trip
Verified Expedia guest review

6/10 Good

I wish it had free parking available and not a $1.50 per hour at the garage across the street. The front desk if often empty or the staff are asleep.
Tanisha, 3-night family trip
Verified Expedia guest review

6/10 Good

I didn’t like that it was in a hospital.
Ginelle, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

The gate to leave was closed so was inconvenient.
Erika, 1-night trip
Verified Expedia guest review

8/10 Very good

Josue, 1-night trip
Verified Expedia guest review

10/10 Exceptional

EMILIO, 1-night trip
Verified Expedia guest review

6/10 Good

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient, especially when on hospital.
Roberto, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

VICTOR, 1-night family trip
Verified Expedia guest review

6/10 Good

The hotel is part of the most famous Cardiac Hospital in all of the Caribbean. It is said to be like the Ronald McDonald house for families of the patients. And they rent out rooms to make money for the program. Interesting place.
Daisy, 1-night family trip
Verified Expedia guest review

2/10 Poor

I don’t like the properties in the hospital
Israel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Vianesse, 2-night trip
Verified Expedia guest review

8/10 Very good

We were on a rescheduled flight that put us in San Juan for the night. Finding a hotel last minute that was cost effective for 4 people, 2 adults and 2 large teen boys was a challenge. We booked the Ficus Hotel and the accomodations were good. I wish I would have known that it was on the 4th floor of a cardiac and pulmonary hospital. We stayed in a converted hospital room. Overall the stay was good but they definitely do not advertise that it is connected to a hospital.
Jayme, 1-night family trip
Verified Expedia guest review

2/10 Poor

First of all the place is hard to find ,no Hotel is suppose to be inside the Hospital instead is suppose to be for the patient family Hospitality also smell like medice all around and in addition to this you have to pay for parking like some Hospital
milton, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rada, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Parking was impossible and expensive hotel was almost impossible to find,room was dirty,
George, 1-night family trip
Verified Expedia guest review