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Citrus Hotel Cardiff by Compass Hospitality

3.0 star property
City centre hotel, steps from Cardiff International Arena

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citrus Hotel Cardiff by Compass Hospitality

Interior entrance
Triple Room
View from property
View from property
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout curtains
  • Pets allowed
  • Laundry service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for (Top Floors) Deluxe King room with view

Hypo-allergenic bedding, blackout curtains, soundproofing

(Top Floors) Deluxe King room with view

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for (Top Floors) Deluxe Twin room with view

Hypo-allergenic bedding, blackout curtains, soundproofing

(Top Floors) Deluxe Twin room with view

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Reception

Clayton Hotel Cardiff

Free WiFi
Restaurant
Connecting rooms available
Air conditioning
8.6 out of 10, Excellent, (1004)
The price is NZ$132
includes taxes & fees
12 Jan - 13 January 2025
Clayton Hotel Cardiff
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About the area

Map
Bute Terrace, Cardiff, Wales, CF10 2FE

What's nearby

  • Cardiff International Arena - 1 min walk
  • St. David's - 8 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 11 min walk
  • Bute Park - 15 min walk

Getting around

  • Cardiff International Airport (CWL) - 32 min drive
  • Bristol International Airport (BRS) - 79 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cardiff Central Station - 8 min walk
  • Cardiff (CFW-Cardiff Train Station) - 8 min walk

Restaurants

  • ‪Bru Coffee & Gelato - ‬2 min walk
  • ‪YO! Sushi - ‬3 min walk
  • ‪The Place to Eat in John Lewis - ‬3 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Nando's - ‬4 min walk

About this property

Citrus Hotel Cardiff by Compass Hospitality

Citrus Hotel Cardiff by Compass Hospitality offers a great location, putting you within a 15-minute walk of Cardiff Castle and Principality Stadium. Also, this hotel is a short five-minute drive from Cardiff Bay. Fellow travellers love the helpful staff.

Languages

English, Polish, Spanish

At a glance

Hotel size

  • 81 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 12.00 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1960

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 8.95 for adults and GBP 5 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Renovations and closures

This property is closed from 1 October 2024 to 31 December 2025 (dates subject to change).
This property will be closed from 27 November 2023 to 1 October 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per stay

Parking

  • Self-parking costs GBP 12.00 per night
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Frequently asked questions

Is Citrus Hotel Cardiff by Compass Hospitality currently open?
This property is closed from 1 October 2024 to 31 December 2025 (dates subject to change).
Does Citrus Hotel Cardiff by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Hotel Cardiff by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citrus Hotel Cardiff by Compass Hospitality?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Citrus Hotel Cardiff by Compass Hospitality?
Yes. Self-parking costs GBP 12.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Citrus Hotel Cardiff by Compass Hospitality?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-out is available.
Is there an on-site casino at Citrus Hotel Cardiff by Compass Hospitality?
No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.
What is there to do at Citrus Hotel Cardiff by Compass Hospitality and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Citrus Hotel Cardiff by Compass Hospitality like?
Citrus Hotel Cardiff by Compass Hospitality is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 11 minutes' walk from Cardiff Castle.

Citrus Hotel Cardiff by Compass Hospitality Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Good room could do with more cleaning
Verified Expedia guest review

10/10 Exceptional

Dawn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lyn, 2-night trip
Verified Expedia guest review

6/10 Good

We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again.
Karen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Jeff, 1-night trip
Verified Expedia guest review

6/10 Good

Elliot, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The shower’s water pressure was really bad. Housekeeping annoyingly woke me up by knocking on my door on the day I was checking out. Surely they should have a list of people who have checked out already? Other than that it was a good stay. Good location and price.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Giridhar, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Roger, 1-night trip
Verified Expedia guest review

2/10 Poor

The plug sockets were hanging off the wall and sparking … shower was broken, bed sheets with blood on, dirty black mould on bath and windows. Freezing room which took over 2 hours to warm The list goes on - I will never use this property again, it was beyond acceptable and I’m a generally very easygoing person and not that fussy but these absolutely dehumanising standards… I am stunned that Expedia even allow this on their supposed good standard website
Nafeesa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Courtney, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Aiza, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value on a spacious room with a view. *****
...I chose this hotel (vs others in a similar price range) for a clean, spacious room with a bit of a view (upper floors, for a little xtra money) and a friendly and helpful staff and the Citrus delivered, so it was a great value-play for me, absolutely!!! Thanks, Citrus, see you next time. *****
Jason, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mamadou, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Genna, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sophie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Only 17 car parking spaces for 83 rooms . No restaurant, expensive for basic amenities
Jacqui, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Friendly staff at reception and a big, clean room. Thank you!
Anthony, 1-night trip
Verified Expedia guest review

6/10 Good

Tomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was good for a night out in Cardiff
Emily, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Adele, 1-night trip
Verified Expedia guest review

8/10 Very good

Jack, 1-night trip
Verified Expedia guest review

2/10 Poor

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review