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Hotel Portonovo Plaza Malecón

3.0 star property
Hotel with outdoor pool, near Malecon

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Portonovo Plaza Malecón

Outdoor pool
Standard Doble
Reception
Interior entrance
Front of property
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Conference space

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
The price is NZ$109
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Doble

Standard Doble

Standard Doble

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

Standard

Standard

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350

What's nearby

  • Camarones Beach - 1 min walk - 0.2 km
  • Malecon - 6 min walk - 0.6 km
  • Los Muertos Pier - 3 min drive - 2.4 km
  • Cruise Ship Terminal - 5 min drive - 4.8 km
  • Playa de los Muertos - 8 min drive - 2.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Lolita Restaurant - ‬1 min walk
  • ‪Café la Ventana - ‬2 min walk
  • ‪Nieves Oaxaqueñas - ‬2 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel Portonovo Plaza Malecón features a rooftop terrace and puts you within a 10-minute walk of Malecon. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and continental breakfast daily between 8:00 AM and 11:00 AM. Also, Cruise Ship Terminal and Bay of Banderas are within a short drive. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

Hotel size

  • 45 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (205 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Does Hotel Portonovo Plaza Malecón offer free cancellation for a full refund?
Yes, Hotel Portonovo Plaza Malecón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Portonovo Plaza Malecón?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Portonovo Plaza Malecón?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Portonovo Plaza Malecón?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Portonovo Plaza Malecón?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Portonovo Plaza Malecón?
No, this hotel doesn't have a casino, but Vallarta Casino (6-min drive) and Winclub Casino Platinum (7-min drive) are both nearby.
What is there to do at Hotel Portonovo Plaza Malecón and nearby?
Hotel Portonovo Plaza Malecón has an outdoor pool.
What's the area around Hotel Portonovo Plaza Malecón like?
Hotel Portonovo Plaza Malecón is located near Camarones Beach in Downtown Puerto Vallarta, a short 6-minute walk from Malecon and 11 minutes' walk from Playa Las Glorias. Travellers say that the hotel is in a great location.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Jan, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Every one was friendly & was located where we wanted to be
1-night trip
Verified Hotels.com guest review

8/10 Very good

Exactement répondu à mes attentes
Cet hôtel à repondu à mes attentes. Bien situé. Bien reçu, par le personnel (souriants et acceuillants)
alain, 15-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ginette, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Mario, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Breakfast is à lot of food and perfect!
Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Right off the Mallecon
Close to all amenities. Staff very nice and extremely accommodating. Close to beach and great dining.
Sean, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jorge, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mario, 1-night trip
Verified Hotels.com guest review

6/10 Good

Could use some love
The hotel is clean and the staff helpful and friendly. It definitely could use some mainstream. The bathroom floor was constantly wet either from leaky toilet or sink. Shower also sprayed water everywhere as needs new seals. Breakfast was good. Rooftop pool definitely needs an update. But😀. Price was good. Very close to Malecon and many wonderful restaurants. Perfect for short stays. Would go again❤️
Rita, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Nice location. Bad service
They out us on two bedroom. I had reserved a single bed. First the key didn’t work. The bell boy had to try several times. When we tried taking a shower no hot water. We called the front desk and she said that she knew it was not working that the service guy was not in. She said to leave running. We wanted almost a half hour and no hot water. The next morning we tried again and no hot water. The front lady didn’t seem ti care. We went out of the room and the key didn’t work. We had to try several times before it work. We went downstairs and spoke to a guy. We told him about the water and the key not working. He said he had reported the issue to management and he they never fixed it. He reprogrammed the keys and went to try it again. He had trouble opening the door. He kept trying and after several attempts it worked. He said there must be something with the lock. He said to just keep trying. Sure enough when we went back and tried opening the door it didn’t work. Again we had to try several times until it work. They just didn’t seem to care.
Gus, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mario, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service is wonderful. The front desk staff, everyone was amazing, kind and inviting.
Cory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ginette, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Last time staying here.
I booked a room the same day I arrived. I booked on line. When I got to the hotel checking in was easy. The women there gave a room on the 3rd floor. I had stayed at this hotel before and I liked it. However this time I got to my room and opened the door only to be greeted with cigarette smell and mildew. The toilet had not been flushed and there was toilet paper and cigarette butts in the water. I flushed it down, set my bags down and headed downstairs to see if I could change rooms. When I got to the front desk the woman was on the phone. I was hungry so I decided to go for a bite and come back and ask for a room change. After eating I came back and there was another woman at the front. It seems there was a shift in staff. I asked the woman if there were smoking rooms in the hotel and she said that the hotel was smoke free. I told her that my room smelled like smoke and I found cigarette butts in the toilet and wanted to change rooms. She say that someone had smoked in the room and that they were full and there were no rooms available. To check the next day. I spent the night in a smelly room and when I left my clothes smelled like smoke. This is the last time I am staying at this hotel. Even though other areas in the hotel are okay.
Juan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

FRANÇOIS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good 👍
Antonio Pavon, 4-night trip
Verified Expedia guest review

8/10 Very good

Great stuff friendly and efficient, rooms are clean. The property location is perfect to walk to Malecon and shopping and dining areas.
Maximo, 1-night romance trip
Verified Expedia guest review

6/10 Good

Room smelled like mold. Also needs to be more clean doors to closet and restroom were dirty also shelfs in closet.
Juan, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Terrible staff service from receptionist. She was very rude.The day shift bellboy was very sweet and gave us good service . Hotel is old and not what i expected from pictures. Bed only had a thin sheet and when i requested a blanket the receptionist said they didnt have any. I did not received vip perks Will not stay here again. Location is good but its not worth the terrible experience.
Yvette, 1-night romance trip
Verified Expedia guest review

6/10 Good

Average
jesus, 2-night family trip
Verified Expedia guest review

6/10 Good

We didnt get the room we booked (it was supposed to be two doubles and it only had one but since it was just the two if us and we were exhausted i didnt bother with asking to change). The room was very small. The air conditioning turna off when you leave the room so its crazy hot when you come back. Only a top aheet provided on the bed with a runner along the bottom and 3 pillows.
Mary, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Granger, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We have stayed here at least 10 times. It is clean, modern, economical, fairly well kept, the staff are nice, you can park for free in their covered parking, they will give you bagged ice, a great beach is a short walk away, there are plenty of bars and restaurants around, its only a few blocks from the Malecon and you have a huge local grocery/department store right across the street which has everything at a good price. Its not the fanciest, and doesn't have a bar or a restaurant, but it doesn't need one. Almost forgot; they have a wonderful full buffet breakfast up on the roof, by the pool, every morning. The people who operate it are incredible! They provide excellent food and service. Its always a wonderful start to our day. Please don't forget to leave them a tip, they work hard and deserve it ; )
Dean, 6-night family trip
Verified Expedia guest review