Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
Montego Bay beachfront property with 5 restaurants, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
1 bedroom, free minibar, in-room safe, blackout curtains
Aerial view
4 bars/lounges, 2 swim-up bars, poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Hot tub
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Living room
  • Cable/satellite TV service
  • Garden
The price is NZ$683
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 35 of 35 rooms

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James

What's nearby

  • Whitter Village - 3 min walk - 0.3 km
  • Blue Diamond Shopping Centre - 3 min walk - 0.3 km
  • SuperClubs Ironshore Golf and Country Club - 3 min drive - 2.6 km
  • Rose Hall Great House - 9 min drive - 7.9 km
  • Doctor's Cave Beach - 10 min drive - 6.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

At Hotel Riu Palace Jamaica - Adults Only - All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll only be steps from Jamaica Beaches. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. Montego Bay, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub and a poolside bar. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, German, Italian, Spanish

At a glance

Hotel size

  • 288 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • 2 swim-up bars
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby health club
  • Golfing nearby
  • Rafting nearby

Working away

  • Meeting rooms
  • Conference space (1916 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Montego Bay – This buffet restaurant serves breakfast, lunch and dinner.
LAcquedotto – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Seaside – This steakhouse only serves dinner. Open daily.
Zen – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Jamaica - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Sorry, there's no on-site parking at Hotel Riu Palace Jamaica - Adults Only - All Inclusive.
What are the check-in and check-out times at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.
What is there to do at Hotel Riu Palace Jamaica - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Jamaica - Adults Only - All Inclusive also has 2 swim-up bars, a nightclub and a sauna, as well as a health club, a garden and access to a nearby health club.
Are there restaurants at or near Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Yes, there are 5 on-site restaurants, featuring Italian cuisine.
Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Jamaica - Adults Only - All Inclusive like?
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is on Jamaica Beaches, a short 3-minute walk from Blue Diamond Shopping Centre and 3 minutes' walk from Whitter Village. Travellers say that this property is in a good location.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Bday trip
The stay was Amazing from checkin to checkout
kenon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
I had an amazing birthday. The hotel staff was friendly, nice and extremely accommodating. My birthday was fantastic. I recommended hotel to anyone traveling alone they made every day feel special.
Marnisha, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay had a blast
Benjamin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Efren, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

From the Front desk to the wait staff, bartenders, housekeepers, entertainers and everyone else, the service and friendliness was way above what we expected. We are definitely coming back here. Much kudos to the mgmt and entire staff for a memorable stay.
Peter, 4-night trip
Verified Hotels.com guest review

8/10 Very good

LaTilda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Resort! Service was top notch!
The service was top notch at this resort! All the employees i encountered provided great service. Drinks kept flowing and they even brought them to you on the beach.. Our room was nice and big, small imperfections but nothing too major.. We actually used our tub 3 times and only 2 of the jets worked. I DID NOT care for the Elite status thing, because my boyfriend only drinks Hennessy and he wasn’t able to get any the whole trip because of that.. I didn’t know about it until we arrived and wasn’t about to pay extra for it after already spending over $2,000. Other than that Jamaica is a vibe, true paradise! And you have access to the Riu Reggae and Riu Montego Bay for party vibes.
Brittany, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Staff was great, food was almost the same everyday. Very good but not a good selection. The rooms were out dated, extremely out dated, 80’s 90’s. I’m coming back soon.if it wasn’t for the staff I would cancel but they were very friendly and very entertaining. The tile in the shower was cracked. The dresser drawers were off the hinges.
Edwenna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vacation Blast
It was my first time in Jamaica and I am happy I chose Riu Palace in Montego Bay. The resort was awesome.and I loved the idea that staying at the Riu Palace gives you access to Riu Montego and Riu Raggae. The food was great and the staff was friendly, helpful and pleasant. I would definitely be going back.
Ann Marie, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved the entire stay...
LaTanya, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent! Point Blank Period!!!
Jerome, 5-night trip
Verified Expedia guest review

8/10 Very good

Like the facility, nice and clean, but didn't loke the entertainment, pool area or not having the opportunity to book dinner in the retaurants. We had to go to the other hotel Montego Bay for us to have fun.
Elizabeth, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great time!!
Michael Daniel, 4-night trip
Verified Expedia guest review

8/10 Very good

The property is a beautiful setting and the facilities were amazing, and the service phenomenal. The only setback is it was very noisy with the younger crowd at the resort.
Paula, 5-night trip
Verified Expedia guest review

6/10 Good

My only issue with this property was the present mold in the rooms. Not just my room but my other friends and family rooms. They really should figure out other ways. Its black mold which is highly dangerous
Shanta, 5-night trip
Verified Expedia guest review

4/10 Fair

The hotel is certainly not a 5-star. Limited cultural experience of the island.
Marie, 7-night romance trip
Verified Expedia guest review

6/10 Good

I have stayed at 2 other Riu in DR and Aruba and this was the worst. I waited in lobby for hours for room to be ready and we had to go back later to desk to inquiire and to being told our room had been ready 1 hour prior but nobody called us to inform. We were missing a pillow in the room and it took us 2 hours to get it after 4 phone calls. We were not told about the specifics dining accomodations in the nearby Riu hotels and we were rejected when we tried to get dinner inone of them and told we could only come there for breakfast and lunch.
Ralph, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Danielle, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jenny, 6-night trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing n wonderful time the food, atmosphere ,very friendly staff, we very much enjoyed n loved the time we spent there.
Vedwattie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything
Jean Y, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Adisa, 5-night trip
Verified Expedia guest review

6/10 Good

The property is beautiful, and the beach is to die for. However, the level of cleanliness needs much improvement. The hallways are dirty, which made me wonder who oversees sweeping and maintaining them. I did not enjoy the food at the buffet. The food had no identity, aka "Blend."
Huguette, 4-night trip
Verified Expedia guest review

4/10 Fair

Good food
Joao, 4-night family trip
Verified Expedia guest review

8/10 Very good

Staff was amazing
Taylor, 4-night trip
Verified Orbitz guest review