6/10 Good
29 November 2024
Jamaica 2024
It was an ok stay. I was disappointed that the pool was under construction and closed. Shocked that there wasn’t an elevator on the side of the Resort we stayed so we had to go up 5 flights of stairs each time we went to our rooms, so we asked for a lower floor because we both had issues with our feet and legs, when we were given the lower floor we had to drag our luggage down the 5 flights of stairs it was horrible! Check out was horrible, line out the door, a mgr came in and started asking to help but didn’t ask who was next in line and we questioned her and she was very unprofessional I can’t recall her name. The stay/Resort was nothing like I imagined from the pictures but at least I can say I’ve been to Jamaica I guess.
Verified traveller
5-night trip with friends
Verified Hotels.com guest review