Ueno Hotel puts you a short five-minute drive from Sensoji Temple and Tokyo Skytree. You'll have free perks such as WiFi and wired Internet. Also, Tokyo Dome and Ueno Park are a short five-minute drive away. The helpful staff and location get good marks from fellow travellers. Public transportation is only a short walk: Iriya Station is 7 minutes and Inaricho Station is 10 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
201 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–9:30 AM
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible
Grab bar near toilet
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 1000 per person
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo
Frequently asked questions
Does Ueno Hotel offer free cancellation for a full refund?
Yes, Ueno Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ueno Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ueno Hotel?
Sorry, there's no on-site parking at Ueno Hotel.
What are the check-in and check-out times at Ueno Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What's the area around Ueno Hotel like?
Ueno Hotel is a short 7-minute walk from Iriya Station and 19 minutes' walk from Sensoji Temple. Travellers say that this hotel is in a good location.
Ueno Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2024
Comfortable stay in Ueno
Great hotel with friendly efficient staff. Within walking distance of Ueno station and the convenience shop across the road was convenient!!
Sebastian
Sebastian, 7-night trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Former prison?
It felt like a prison with the weird space outside. Really expected a bath and disappointed. No window to look out and feel less closed in
Vivien
Vivien, 4-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Just right for day sightseeing base
Perfect for what I needed-just a room to sleep in between sightseeing adventures. Staff very friendly and accommodating-left my luggage for a few hours both before checking in and checking out and retrieved an item I had left in room safe. If I was back in Ueno it would probably be my first choice for convenience and familiarity
NIall
NIall, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
24 October 2024
Old-school
This is an interesting building with an inner open-air courtyard that all rooms connect to. It's well located, although still quite a walk to Ueno Station, or the Ueno shopping and restaurant area. It was clean and tidy, but also had the smallest of all the rooms that we stayed in while in Japan! No real room to maneuver or work with two suitcases. You also had to come down to the lobby to get fresh towels or garbage bags
Sergio
Sergio, 5-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Overall good stay
Need more room. Too comfined. Shower room was good. Lots of plug ins.
Mark
Mark, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
9 October 2024
Check in was draining.. They have room ready but they declined to Check me in before 3pm..
Despite my Gold rewards which allows me early check in
Marian
Marian, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 October 2024
It was overall a nice stay,hopefully they can provide electric water heater in each room and coffee
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Kylie
Kylie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Leonardo
Leonardo, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
Ping
Ping, 7-night trip
Verified Hotels.com guest review
8/10 Very good
28 September 2024
Yanfeng
Yanfeng, 4-night trip
Verified Hotels.com guest review
4/10 Fair
25 September 2024
Very outdated and low quality amenities and furniture.
Daniel
Daniel, 2-night trip
Verified Expedia guest review
2/10 Poor
24 September 2024
Mistakenly booked this hotel for another hotel and was a huge mistake. Stayed for 1 night. Room is run down. Smelt cigarette smoke. Used water bottle still on top of the desk/ tv counter. Room feels unclean. Bedsheet underneath duvet had some men's hair on it. (I have long hair)
I slept on top of duvet instead. Too tired to go down again and complain. Will never go near this hotel ever again. I am disgusted.
JOSEPHINE
JOSEPHINE, 1-night trip
Verified Expedia guest review
8/10 Very good
23 September 2024
Decent place to stay! Very close to Ueno park so there’s a lot to do.
The staff was friendly and knew English, I had to arrive rather late to my booking but they were kind and ran through everything I needed to know, they also leave a complimentary water in the room and that was nice!
Shower floor was kinda not the cleanest as there were some hairs in it on arrival, the bed backboard had a few small stains on it and the wall the bed was pushed against had some streaks.
Otherwise the accommodations were well priced and convenient! I got a room with a single double bed and when the listing says it’s small it’s SMALL! Haha enough for a single suitcase at the foot of the bed, thankfully I was solo at the time but if you’re sharing with a friend it’ll be a real squeeze!
Jodi
Jodi, 2-night trip
Verified Expedia guest review
4/10 Fair
23 September 2024
First room we got was very small and inconvenient.We had to move to another room and pay extra $120 for extra room space.
No cleaning of the room during our stay
Felicitos
Felicitos, 6-night romance trip
Verified Orbitz guest review
8/10 Very good
22 September 2024
Hien
Hien, 3-night trip
Verified Expedia guest review
6/10 Good
17 September 2024
Small room.
Pete
Pete, 1-night romance trip
Verified Expedia guest review
2/10 Poor
16 September 2024
Payment is more expensive, but conditions are not good, room is too small and not very comfortable and clean
Chi Hui
Chi Hui, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Salman
Salman, 5-night trip
Verified Hotels.com guest review
6/10 Good
15 September 2024
The rooms are even smaller than shown on the website. There is no chair for the desk. If you sit on the bed to use the little desk, your knees will be hitting the wall. There is no storage. You live out of your suitcase and that takes up much needed space. The bathroom is nice. The breakfast is cheap but you are better off going to Lawson’s.
Glenn
Glenn, 8-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Great!
Timothy
Timothy, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Albert
Albert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Easy check in. Drinking water (cold and hot) is always available at the lobby. Safe entry to the hotelafter midnight. Friendly and responsible staff.
Chi Ho Barry
Chi Ho Barry, 2-night family trip
Verified Expedia guest review
8/10 Very good
20 August 2024
Great staff!
Great staff and pretty clean room. Room small as expected in Japan. Hotel was a bit further from the hotel than I thought. Close to iriya exit but a bit far from the other side of the station where everything is. Pretty close to asakusa too. Free water in room and drinks downstairs. Overall good stay!