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Hotel Suites Mar Elena

3.0 star property
Aparthotel with outdoor pool, near Cruise Ship Terminal

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Suites Mar Elena

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
32-inch plasma TV with cable channels, TV
Reception
Family Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • 46 apartments
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness centre
  • 24-hour business centre
  • Meeting rooms
  • Beach shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
Feel at home
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
The price is NZ$141
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Apartment

Classic Apartment | Living area

Classic Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dining table
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
Egyptian cotton bed sheets
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Puerto Vallarta

What's nearby

  • Playa Las Glorias - 7 min walk
  • La Isla - 2 min drive
  • Malecon - 3 min drive
  • Cruise Ship Terminal - 4 min drive
  • Playa de los Muertos - 17 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Himitsu - ‬4 min walk
  • ‪El Camaron Express - ‬4 min walk
  • ‪The Sunset Lobby Bar - ‬2 min walk
  • ‪Organic Café - ‬2 min walk
  • ‪Restaurante Casa Tamarindo - ‬4 min walk

About this property

Hotel Suites Mar Elena

Hotel Suites Mar Elena puts you a short five-minute drive from Cruise Ship Terminal and Bay of Banderas. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. Apartments offer nice touches such as rainfall showerheads and comfy beds with Egyptian cotton sheets. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Property size

    • 46 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Off-site

    • Beach shuttle*
VPN_KEY

Other information

    • Designated smoking areas
    • No alcohol served on site

Property amenities

Beach

  • Near the beach
  • Beach shuttle (surcharge)

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • Beach shuttle (surcharge)

Dining

  • Free continental breakfast available daily 8:30 AM–10:30 AM

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress
  • Egyptian cotton sheets
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Soap
  • Hairdryer (on request)
  • Towels provided
  • Toilet paper

Entertainment

  • 32-inch plasma TV with cable service

Outdoor areas

  • Terrace
  • Outdoor furniture

Laundry

  • Near a laundromat

Work spaces

  • 24-hour business centre
  • meeting rooms
  • Computer station

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79
  • Lever door handles
  • Soundproofing
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 8
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Banquet hall
  • Free long-distance calls

Location highlights

  • In the shopping district
  • In the city centre
  • Near a health or beauty spa

Things to do

  • Fitness centre
  • Fitness facilities nearby (free access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 46 rooms
  • 4 floors
  • 1 building
  • Built in 1986
  • Colonial architecture

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Mar Elena
Suites Mar Elena
Suites Mar Elena Hotel
Suites Mar Elena Hotel Puerto Vallarta
Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena
Suites Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel Puerto Vallarta

Frequently asked questions

Does Hotel Suites Mar Elena offer free cancellation for a full refund?
Yes, Hotel Suites Mar Elena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Suites Mar Elena?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Suites Mar Elena?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Suites Mar Elena?
Sorry, there's no on-site parking at Hotel Suites Mar Elena.
What are the check-in and check-out times at Hotel Suites Mar Elena?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Suites Mar Elena and nearby?
Hotel Suites Mar Elena has an outdoor pool and a fitness centre.
What's the area around Hotel Suites Mar Elena like?
Hotel Suites Mar Elena is located near Hotel Zone Beach in Hotel Zone, a short 12-minute walk from Galeria Flores and 7 minutes' walk from Playa Las Glorias.

Hotel Suites Mar Elena Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Not recommended
The property looked cute at first, nice courtyard, decorations, white and blue colour scheme. However, we did not enjoy our stay there. The bathroom didn't have any shampoo, shower gel, towels or hairdryer, and the tap was leaking and making noise 24/7. There was no blanket on the bed either (even though it's winter time and the nights get a bit chilly), the pillows were extremely uncomfortable and gave me a neck pain. The single pane window let all the noise from the street in, so this, coupled with really bad pillows and no blanket, ensured that a restful sleep was out of question. The wifi was really patchy, coming on and off all the time, which was really annoying. They also wanted to take a security deposit in cash, which is a practice I haven't seen in years, if not a decade, and we do travel a lot. So, overall, we do not recommend this hotel.
Alex, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Would come back to this place
Rudolf, 6-night trip with friends
Verified Hotels.com guest review

2/10 Poor

If your thinking about coming here because it’s a good deal.. Don’t. Pay a little more for somewhere else. Unless you want to ask for towels everyday because they take them and don’t replenish unless you ask. Also elevators were broken. Street noise was wild. If you like sleep don’t come here. No hairdryers available either. If you get the suite with the kitchen, they wont supply sponges or soap. You probably have to ask for that too.
Jonathan, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Very nice stay and great staff
Andrew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This was a perfect place for a gateway. You can cross the main street for restaurants or the best food place in front of the hotel. Pool was nice and hotel was clean. They only serve continental breakfast
Grace, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Juan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The AC leaked on us all night. Could not sleep. Everything was falling apart from the ice bucket to the hanging soap dish. Extra cost for swimming towels, everything. Good for the price and location. Great place if you want to stay near locals and the swimming pool is awesome.
THUCDOAN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice staff
Joseph, 1-night trip
Verified Orbitz guest review

6/10 Good

The hotel does not provide any parking. They do don't have a parking lot for the hotel. You need to find parking on the street, if it's late you might not find parking. Inside my room there was a bad smell coming from the drains.
Verified Expedia guest review

10/10 Exceptional

Lesley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

For one night, it was quiet, and the pool was refreshing
Ann, 1-night trip
Verified Expedia guest review

8/10 Very good

Stay was good overall. Located just a few blocks away from beach and restaurants. I didn't like that the room didn't offer a refrigerator so you can't store leftover food. Rooftop is very nice 👍
Hugo, 2-night trip
Verified Hotels.com guest review

6/10 Good

Clean rooms but little ambiance.
Frances, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The folks who run Hotel Mar Elena are wonderful and create a wonderful experience! It is a short walk from the beach and while it doesn’t have a beach view, it has a lovely rooftop pool. Rooms at the east end of the hotel are a bit noisier as they are close to a busy street and a Karaoke Bar that loves to crank the volume, but still quite pleasant. Just with the nature of the set-up, if you have noisy neighbours, you will hear them, but this place seems to have a lot of regulars who know each other and are quite friendly. A safe neighborhood in the hotel zone and a lovely spot for a simple getaway.
Peter, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very basic room. No closet or hanger for cloths.
Fahimuddin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This was a hotel/suites combo so a number of guests were there for months. It meant there were great common areas and a wonderful rooftop pool and gathering space. The rooms were basic but large, great redone tile bathrooms and the best and helpful staff.
Judith, 8-night romance trip
Verified Expedia guest review

2/10 Poor

Not worth the money
This property looks cute on the outside and we only needed it for a night BUT overpriced WAY below expectations. The couches in the lobby area were filthy as was the floor. Check in was good and the lady was pleasant. Once in the room, the lack of upkeep became apparent. The tile floors were filthy, the light in the bathroom did not work, no towels, half a roll of toilet paper, one tiny bottle of hand soap (trial size) for 3 people. No shampoo or conditioner. The one knob in the shower was completely broken off. The water pressure in the shower was pathetic. Rainshower shower head that clearly needed some CLR to clear out calcium and or debris. The bathroom sink was slow to drain, filling with water quickly while we washedThe bathroom door was damaged and in poor condition. It looked very shabby.It spoke to the poor maintenance this hotel receives. The TV had the cable box dangling from it. We asked the staff to deal with the bathroom light twice. On the second go round a young man came in and played with the switch by turning it on and off quickly. We laughed as we knew it clearly had a short and you had to toy with it to turn on... a little scary for sure. We had to go fetch our own towels and luckily we had our own toiletries. The hotel is cute, great location but is in major need of TLC and a good cleaning. Overpriced. I give it a 5 out of 10 for its proximity to buses, beach and restaurants. I would not stay there again for the price paid
Kathy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

shannon, 2-night trip
Verified Expedia guest review

8/10 Very good

Nick A, 6-night trip
Verified Expedia guest review

4/10 Fair

The property is cute, but management is bad. When you rent an apartment you expect to have enough silverware, pots and pans, good fridge, a cleaned place. That was not the case. If you decide to stay here, you will have some kind of issue for sure. Dirty pool, bug bites, dirty place, not enough silverware, pots, pans, non working remote controls, bad smell, no hot water or no water, old bread, fridge will freeze your food, dirty utensils. I will not be staying here again.
SANDRA, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Front desk staff was very friendly and accommodating.
Natasha Skye, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Everything was very good: stylish property. clean, safe, very close to the beach, friendly staff. Only disappointed with water interruption and noise of water tracks.
Varvara, 18-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel was perfect for a short stay, walkable to the bus stop or there is taxi stand right outside. It has small, cute pool. The reception staff was very friendly. We enjoyed our stay.
Verified Expedia guest review

4/10 Fair

I lost some belonings there, the safety box never worked, etc etc
gustavo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice staff, decent breakfast, easy bus access to Centro, and clean, AC-equipped room made my five-night stay comfortable and enjoyable.
Kasem, 5-night trip
Verified Expedia guest review