When visiting Hilo, Wild Ginger Hotel is a great choice to consider. Guests looking to stay active can experience the nearby kayaking, parasailing and scuba-diving, and free perks include self-parking and continental breakfast daily between 7:30 AM and 9:30 AM. The helpful staff and central location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
18 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 10:30 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9:30 AM
Shared microwave
What to do
Discount at nearby fitness centre
Golfing nearby
Cave exploring nearby
Kayaking nearby
Scuba-diving nearby
Zip-lining nearby
Whale watching nearby
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Water sports equipment
Facilities
Garden
Picnic area
Accessibility
Handrails in hallways
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Area rugs in room
Smooth flooring in room
Hardwood flooring in room
Room amenities
Home comfort
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hairdryer (on request)
Towels
Toilet paper
Food and drink
Fridge
More
Daily housekeeping
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
State tax ID – TA-031-350-1696-01
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01
Also known as
Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo
Frequently asked questions
Does Wild Ginger Hotel offer free cancellation for a full refund?
Yes, Wild Ginger Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wild Ginger Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wild Ginger Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Wild Ginger Hotel?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out is available.
What is there to do at Wild Ginger Hotel and nearby?
Have fun with activities such as boat tours, fishing and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring. Enjoy amenities such as a picnic area and a garden.
What's the area around Wild Ginger Hotel like?
Wild Ginger Hotel is in the heart of Hilo, a short 6-minute walk from Kalakaua Park and 12 minutes' walk from Hilo Farmers Market. Our travellers say that the local area is very central.
Wild Ginger Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.4/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
5 January 2025
Not great.
In the first room there were major structural problems. Beams were rotting and being held up by paint. The floor bent and creaked. The plumbing couldn’t even do a full flush. I was glad no bed bugs but there were broken windows and a heavy mildew smell.
Melody
Melody, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 January 2025
Ulani
Ulani, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 December 2024
Horrible Experience
This place was horrible. Poor lighting. No AC. Dirty Rooms. told it takes 10-15 minutes to heat up water so if we needed hot water sooner, they offered a public shower on the main floor. I did not stay here! Checked out right after I checked in.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
20 December 2024
Keep your expectations very low!
Down the creek stairs, and once you get past the construction site, you can make your way to the room. Not a bad size. I wouldn’t say it felt “clean” but tried to have a shower and it pretty much “spat” at me. Was told I could go back up stairs to shower up there.nno thanks.
The noise… all night the birds or whatever just drove me insane! So loud!!
The “continental breakfast” was a begal or a small stoggy blueberry muffin. Some dodge looking egg. No coffee but creamer out for coffee. Weird.
For the price, and I somehow paid a lot less than “advertised” on a special deal. It was still 3 times more than what I’d have wanted to pay.
Gary
Gary, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 December 2024
The building is clean but old, the roof can use a good cleaning and fresh paint. No issue with hot water for shower. Breakfast is ok, fresh fruit, bagel, muffins.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Maria C
Maria C, 5-night trip
Verified Hotels.com guest review
4/10 Fair
1 November 2024
Do better
The room we were in was a bit dirty such as a lot of dust and stuff on the bed that we ended up wiping off aswell as under the red was a used q-tip and more trash, more importantly the pillow looked stained or maybe it was mold we didn’t know, the blanket that was provided in the room was one of those blue moving blankets that’s it, that and a very thin sheet was all we had, we even tried to go buy our own blankets for the night however the stores were closed at the time. Will not be back that’s for sure
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Victor
Victor, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 October 2024
One star because at least I didn’t see a cockroach
The bathroom floor and shower curtain were covered in green and black mildew. When we alerted the front desk the sink was completely clogged, their “repair” was to remove the clog at least enough so it could slowly drain over a matter of hours. Spider visitors gave us great company along the ceilings, probably being fed by the bugs coming in the rusty, old window screen inserts. Patio lounge chairs were strewn around unclean. The children’s “play house” had a danger sign to “keep out” - it looked like it may fall over at any moment. And it was close to a busy street with the sound of heavy traffic.
Overall, the accommodations didn’t evoke romantic or rustic, old-times Hilo. They were decrepit and in disrepair. DO NOT believe the pictures they post online.
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 October 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 September 2024
It was dirty, old, no bathroom door, bugs, i can go on and on. Gross. But staff was really nice
Jennifer L.
Jennifer L., 1-night trip
Verified Expedia guest review
2/10 Poor
26 September 2024
Toilet bowl is not working, curtain is very dirty, bed linen with smell. Room is mess and I connot sleep in my stay???
Ceferino
Ceferino, 1-night trip
Verified Expedia guest review
2/10 Poor
23 September 2024
Grace
Grace, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Same great staff and service!
nava
nava, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
What a special place...
It's a lovely, local place and so convenient to downtown.
nava
nava, 4-night trip
Verified Expedia guest review
2/10 Poor
18 September 2024
Darren
Darren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii
It was a calm oasis, cconvenient and best of all, great staff!
nava
nava, 7-night trip
Verified Expedia guest review
2/10 Poor
14 September 2024
The property is very dirty the picture's on the web site are not even close to what the room's really look like please think twice before booking a room here
james
james, 1-night family trip
Verified CheapTickets guest review
4/10 Fair
13 September 2024
So poor
xiande
xiande, 1-night trip
Verified Expedia guest review
2/10 Poor
11 September 2024
Property is poorly maintained and online pictures are of only one room. Rest of property needs updated to match pictures.