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City Express Suites by Marriott Playa Del Carmen

3.0 star property
Hotel with outdoor pool, near Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio
Lobby lounge
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Gym
  • Free breakfast
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Free area shuttle
  • Fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
The price is NZ$176
includes taxes & fees
18 Jan - 19 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 19 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive
  • Mamitas Beach - 8 min drive
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.8 miles/20.6 km
  • Free local area shuttle

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

At City Express Suites by Marriott Playa Del Carmen, you'll be a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Also, Xplor Theme Park and Playacar Golf Club are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 56 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Off-site

    • Free area shuttle within 10 kilometres
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Local/corner shop

What to do

  • Pool table
  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Blender

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen offer free cancellation for a full refund?
Yes, City Express Suites by Marriott Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express Suites by Marriott Playa Del Carmen?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at City Express Suites by Marriott Playa Del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Suites by Marriott Playa Del Carmen?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at City Express Suites by Marriott Playa Del Carmen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express Suites by Marriott Playa Del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at City Express Suites by Marriott Playa Del Carmen and nearby?
City Express Suites by Marriott Playa Del Carmen has an outdoor pool and a fitness centre.
Does City Express Suites by Marriott Playa Del Carmen have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker and cookware.
What's the area around City Express Suites by Marriott Playa Del Carmen like?
City Express Suites by Marriott Playa Del Carmen is a short 19-minute walk from Quinta Avenida and 16 minutes' walk from Xaman Ha Aviary.

City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Minh, 1-night family trip
Verified Orbitz guest review

8/10 Very good

Close by
James, 2-night romance trip
Verified Expedia guest review

2/10 Poor

I booked a 1 king bed and they gave me 2 doubles and refused to change it
Tahnia, 1-night trip
Verified Expedia guest review

6/10 Good

The beds are very small and uncomfortable
julio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic!
The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Robert, 2-night trip
Verified Hotels.com guest review

6/10 Good

The property was
Frank, 5-night trip
Verified Expedia guest review

2/10 Poor

Jorge, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good for staying
Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Yvonne, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Quick solo over night
This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Endroit excellent aussi bien que des resorts tout inclus je le conseil a tous un gros merci !!
Ronald, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.
Verified Expedia guest review

4/10 Fair

Room they gave us smelled badly and they wouldn’t change it until their maintenance guy looked at it. The maintenance guy couldn’t do anything but still the hotel didn’t agree to change the room easily. After some further discussions and visit to room by hotel staff, they gave us another room. At breakfast they had bread but wouldn’t put butter out and even upon requesting they give only 1 pcs. Hope the service can be improved at this hotel.
Verified Expedia guest review

6/10 Good

AURORA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was good, only my room had a little bit of mold smell
Tania, 1-night business trip
Verified Expedia guest review

2/10 Poor

THE ROOM WAS DIRTY, AND THE PERSONAL WASN'T KIND
NORMA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

MARIA, 3-night trip
Verified Expedia guest review

4/10 Fair

Dirty dishes, uncomfortable kitchen, lack of tools for cooking. The card doesn’t work to activate the elevator, broken washing machines, no offer of Suites has been accomplished
Carolina, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Away from the touristy noise. Dining options are available within the compound.
Loreto, 3-night family trip
Verified Expedia guest review

4/10 Fair

The staff seem not to care. There where two of us and they were aunable to leave two bath towels, one hand towel and a floor towel. There was one or two missing every day. The small vending area doesn't have WATER!, Sometimes they change linen, other times they didn't. The location is OK buy I would not go back to it. Whindham is around the corner, same location.
Hernan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

M
Jose, 3-night family trip
Verified Expedia guest review

6/10 Good

Breakfast was the same daily.
wilfredo, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Evan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Yvonne, 5-night trip
Verified Hotels.com guest review