See all properties

Maya Tulum by G Hotels

3.5 star property
Let stress melt away in this serene retreat near Playa Ruinas. Unwind with a detox wrap or deep-tissue massage before soaking up the sun around the pool.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor dining
View from room
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
Feel at home
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Blackout curtains
The price is NZ$549
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Ocean View King

Ocean View King

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Hairdryer
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed Minipool

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds

Jungle View Two Double Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Hairdryer
  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

8.6 out of 10
Excellent
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool

Jungle View King Bed Minipool

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

Mayan Villa House

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

Jungle View King

Jungle View King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Kimpton Aluna Tulum, an IHG Hotel

Pool
Spa
Pet-friendly
Free parking
9.0 out of 10, Wonderful, (198)
The price is NZ$406
includes taxes & fees
24 Jan - 25 Jan
Kimpton Aluna Tulum, an IHG Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 2 min walk
  • Tulum National Park - 3 min drive
  • Ven a la Luz Sculpture - 3 min drive
  • Playa Paraiso - 12 min drive
  • Tulum Mayan Ruins - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Kin Toh - ‬15 min walk
  • ‪Chambao - ‬16 min walk
  • ‪Mateos - ‬11 min walk
  • ‪Taboo Beach Club - ‬17 min walk
  • ‪Mina - ‬12 min walk

About this property

Maya Tulum by G Hotels

Maya Tulum by G Hotels is a great choice for your beach stay in Tulum. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a terrace and a garden. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Yoga classes
  • Free use of nearby fitness centre

Working away

  • Meeting room
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 51 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Maya Tulum Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 40 for adults and USD 20 to 40 for children

Pets

  • Pet deposit: USD 500 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Is there a pool at Maya Tulum by G Hotels?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Maya Tulum by G Hotels?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 500 per stay. Food and water bowls are available.
Is parking offered on site at Maya Tulum by G Hotels?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Maya Tulum by G Hotels?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Maya Tulum by G Hotels and nearby?
On-site recreation at Maya Tulum by G Hotels includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Maya Tulum by G Hotels also has spa services and a garden.
Are there restaurants at or near Maya Tulum by G Hotels?
Yes, there's an on-site restaurant.
What's the area around Maya Tulum by G Hotels like?
Maya Tulum by G Hotels is a short 2-minute walk from Tulum Beach and 15 minutes' walk from SFER IK.

Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

3-night family trip
Verified Hotels.com guest review

4/10 Fair

What a joke.
Staffing is an issue from what we can see right from the start. The breakfast was always out of coffee, staff struggled to get tables cleaned off once others were done and trying to get your cheque, event to just sign it to your room, had a line up due to only one credit card machine and staff trying to do other tasks. The first few nights sleep were good, listening to the waves while you sleep. Then on night 3, the bar (which happens to be owned separately from the resort begin blasting music at 8am. After repeated requests to stop, they continued and we were told they don't manage the bar. We were then warned that the bar had a 36 hour booze and drug fest planned for new years eve day and new years day. It was a horrible experience and our estimation is that the guests were not even staying on resort. I like to party and celebrate but by 3am, the noise was overwhelming and we had to demand to be moved into a hut on the far side of the resort to try and get some sleep as we had a fishing excursion booked for the morning. When we got up to go fishing and return our original room, there was literally drunken people sleeping on the steps of the bar and in the sand at 8am. Ultimately, the fact that the bar is a separate business and has competing interests from the hotel and their guests, has this place full of undesirables. I won't get into all the issues with cartel controls of cabs and bars in the area now, but this is our 3rd trip to Tulum in 6 years and will be our last.
Matthew, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Was a nice and beautiful aside from the pungent smell of the bathroom sewer system. Overall, the views were wonderful and it was very relaxing.
David, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Tara, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Vera, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yana, 7-night trip
Verified Expedia guest review

10/10 Exceptional

AMAZING! STUNNING! PERFECT!
jessica, 2-night trip
Verified Expedia guest review

6/10 Good

The room conditios are poor, lightning was very poor, rooms were not clean, service was poor
Brenda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeebby, 2-night trip
Verified Expedia guest review

2/10 Poor

I would not return here ever again. Staff is not friendly. The wellness Manager Eduardo attempted to over charge us for an activity because a corporate employee would be participating and when I questioned the price Eduardo informed me staff does not pay. There also was some sort of animal who scratched our roof nightly although understandable since we are in the jungle. We couldn’t get past having some sort of rodent poop drop from the ceiling daily. Front desk was so unapproachable we did not feel comfortable saying anything. They stopped engaging with us after we decided not to participate in ceremony. The only gem at this place is Rosario from the spa. Other than that their food is mediocre at best. This place has so much potential but definitely needs new staff.
Marcela-Alicia Gutierrez, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a really good experience, the white sand on the beach in front of the hotel is beautiful, and sunrise on our window was amazing too.
Luis, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty hotel The smell was horrible in the bathroom Water used in the bathroom was sea water It was salty, insects every place in the room and in the bed
Amal, 4-night trip
Verified Expedia guest review

8/10 Very good

The property is just beautiful! The staff is great! BUT******* they did charge me for additional fees outside of expedia, one was some type of Mexican tax and the other said restaurant wich I never used because i ate only breakfast and that was free and included, another big issues 2 out of 3 days of my stay they lost complete power and water for about 3 hours
rena, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location.
Aelyn, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was beautiful, clean good service, very recommended
Rory, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Love it! Perfect 👌
Julia, 8-night romance trip
Verified Expedia guest review

8/10 Very good

the perfect place to relax
mireya, 4-night family trip
Verified Expedia guest review

4/10 Fair

Saira, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff (especially Coco) are extremely friendly and helpful. The rooms, beach, pools are incredible 👍 In my opinion, this is an affordable 5 ⭐️ property and not a $300-$400 all inclusive overpriced tourist trap. Food and drink prices are reasonable, which is great for those who only drink lightly, and don’t need a 24/7 all You can eat buffet. If youre happy lounging at the pool/bar steps to the white sands beach, eating fresh guacamole, grilled fish tacos and drinking a few cervezas 🍻? Then this is a place for you 😎👍
Keir, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Liliana, 4-night trip
Verified Expedia guest review

4/10 Fair

Customer service could be better. They were not as accommodating. Also, toilet had to be flushed 3 times for it to be fully flushed.
Karen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Aldo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was very peaceful and clean. The staff was super-friendly and helpful. It would be great if they clean the beach regularly.
Rajvi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

ROBERT, 5-night trip
Verified Expedia guest review