This place was so cute and very conveniently located right near the grand canal, bus stop, restaurants, and St. Mark’s Basilica. It was very easy to find, close enough to walk to everything, and had everything we needed. The bed was pretty uncomfortable, and the room is small, but was fine for us for 2 nights. Check-in was confusing and weird, as there is nobody there when you arrive. We got there in the pouring rain and rang and rang the doorbell but nobody came, so we had to wait for a guest to walk out so we could come inside. Once inside, the keys are just sitting on the desk in an envelope with your name on them, and there is nobody there. The following day there was a “receptionist” on Zoom at a computer on the front desk, which was odd. There are also different signs and notices everywhere on the front desk, which provided information on paying the city tax and checking out, which felt pretty confusing. Overall it was a nice stay and very good location, but the receptionist situation, and process for checking in and out, was not the best experience.