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Mia Bacalar Luxury Resort & Spa

4.5 star property
Luxury resort with spa, near Lake Bacalar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mia Bacalar Luxury Resort & Spa

Lake
Exterior
Luxe Saasil Room
Garden
55-inch flat-screen TV with cable channels, TV, streaming services
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Airport transfer
  • Bar
  • Non-smoking
  • Gym
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Room service
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
The price is NZ$913
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxe Saasil Room

Luxe Saasil Room

Luxe Saasil Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
Rainfall showerhead
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Grand Jeex Suite

Grand Jeex Suite

Grand Jeex Suite

Highlights

Deck/patio
Soundproofed
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 75 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ixchel

Ixchel

Ixchel

Highlights

Deck/patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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Aerial view

Hotel Rancho Encantado

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Spa
Airport transfer
Free parking
9.4 out of 10, Exceptional, (975)
The price is NZ$285
includes taxes & fees
7 Dec - 8 Dec
Hotel Rancho Encantado
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About the area

Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 1 min walk - 0.1 km
  • Laguna Bacalar Ecological Park - 5 min drive - 4.4 km
  • Fort of San Felipe - 5 min drive - 5.1 km
  • Canal de los Piratas - 6 min drive - 5.6 km
  • Cenote Cocalitos - 10 min drive - 10.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 55 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Playita - ‬5 min drive
  • ‪Marisqueria el Taco Loco - ‬2 min drive
  • ‪El Sazón a la Mexicana - ‬4 min drive
  • ‪Yerbabuena - ‬5 min drive
  • ‪Madre Masa - ‬5 min drive

About this property

Mia Bacalar Luxury Resort & Spa

Mia Bacalar Luxury Resort & Spa features a marina and puts you only steps from Lake Bacalar. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and HUNAB KU serves breakfast, lunch and dinner. Other highlights at this luxurious resort include an outdoor pool, a poolside bar and a fitness centre.

Languages

English, Spanish

At a glance

Hotel size

  • 23 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes
  • Kayaking
  • Boat tours
  • Motor boating
  • Personal watercraft (motorised)
  • Ecotours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Marina
  • Sauna
  • Banquet hall
  • Art Deco architecture

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

HUNAB KU – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 400 to 600 for adults and MXN 200 to 600 for children
  • Airport shuttle service is offered for an extra charge of MXN 1100 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Airport shuttle service for children costs MXN 1100

Pets

  • Pets are allowed for an extra charge of MXN 1500 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

Does Mia Bacalar Luxury Resort & Spa offer free cancellation for a full refund?
Yes, Mia Bacalar Luxury Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mia Bacalar Luxury Resort & Spa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at Mia Bacalar Luxury Resort & Spa?
Yes, pets are welcome. There's a charge of MXN 1500 per pet, per stay. Food and water bowls are available.
Is parking offered on site at Mia Bacalar Luxury Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Mia Bacalar Luxury Resort & Spa?
Yes, an airport shuttle is available. The charge is MXN 1100 per vehicle one-way.
What are the check-in and check-out times at Mia Bacalar Luxury Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mia Bacalar Luxury Resort & Spa and nearby?
Have fun with on-site activities such as kayaking and motor-boating. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mia Bacalar Luxury Resort & Spa also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Mia Bacalar Luxury Resort & Spa?
Yes, there's an on-site restaurant, HUNAB KU.
What's the area around Mia Bacalar Luxury Resort & Spa like?
Mia Bacalar Luxury Resort & Spa is located on the waterfront, a short 1-minute walk from Lake Bacalar.

Mia Bacalar Luxury Resort & Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
SOLANGE, 3-night family trip
Verified Expedia guest review

8/10 Very good

We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
Maria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel muy bien localizado y el servicio muy bueno. Buena seleccion de menu en desayuno y cena.
Guillermo de la Torre, 4-night family trip
Verified Expedia guest review

8/10 Very good

Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Raul, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy padre todo solo en la noche era un problema las hormigas para los niños y deberían tener un paquete todo incluido
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very peaceful and quite
Auden, 3-night romance trip
Verified Expedia guest review

4/10 Fair

So disappointing and poor service
Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Matt, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Mark, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exelent
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Swathi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Bacalar's best!
Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
Brian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

El hotel està en una zona de sorprendente belleza natural y asumo que a esto se debe el alto precio. La habitacion, excelente. Las instalaciones no muy lujosas comparadas con otros hoteles de lujo en Riviera Maya pero comparados con los de la zona es de lo mejor. Excelente destino turistico para relajarse del ritmo acelerado de vida de la Ciudad
Paola, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Megan, 2-night trip
Verified Expedia guest review

2/10 Poor

Terrible
My Sun fell in a broken hole in the terrace
Menachem, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Viaje a Bacalar con Familia
The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Mauricio, 3-night family trip
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Cute eco-friendly resort. Food at the rest was great. Friendly staff. Overall nice experience.
Megan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing service & great food!
Brenda Nataly, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room that we stayed in was stunning. Loved the decor and the simplicity of it. Even though the restaurant was a bit pricey the food was quite delicious. Attention to detail was amazing and the staff were very attentive. The grounds were fine but a bit more native plants would have made it more attractive.
linda, 2-night romance trip
Verified Expedia guest review

8/10 Very good

This was such a beautiful place to stay at and I wish I could have stayed a little longer, but I was just passing through. My only hang up was that I arrived around 8pm and the gates were closed with no one at the security post. It was pretty dark and their number wasn’t working for me because there was no signal. I was panicking but thankfully someone finally came to open the gate after I started honking.
Michelle, 1-night trip
Verified Expedia guest review