Novotel Genova City puts you a short five-minute drive from Port of Genoa Cruise Ship Terminal. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cantore 8 Bar & Cucina, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this Mediterranean hotel include a bar/lounge, a 24-hour fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 8 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Covered on-site self-parking (EUR 8 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Playground
Children's menu
Children's games
Working away
Business centre
Meeting rooms
Computer station
Conference space (1776 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Seasonal outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Mediterranean architecture
Accessibility
Lift
Lift door width (centimetres): 95
Wheelchair-accessible path of travel
Wheelchair-accessible parking
8 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Front entrance ramp
Bathroom emergency pull cord
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Cantore 8 Bar & Cucina – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Covered self-parking costs EUR 8 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from noon to 8:00 PM
The seasonal pool is open from July 01 to August 31
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A15HN3NHVO
Also known as
Genova Novotel
Novotel City Genova
Novotel Genova
Novotel Genova City
Novotel Genova City Genoa
Novotel Genova City Hotel
Novotel Genova City Hotel Genoa
Genoa Novotel
Novotel Genoa
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genova City Hotel
Novotel Genova City Genoa
Novotel Genova City Hotel Genoa
Frequently asked questions
Does Novotel Genova City offer free cancellation for a full refund?
Yes, Novotel Genova City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Genova City?
Yes, there's a seasonal outdoor pool. Guests have pool access from noon to 8:00 PM.
Are pets allowed at Novotel Genova City?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Genova City?
Yes. Self-parking costs EUR 8 per day. Electric car charging is available.
What are the check-in and check-out times at Novotel Genova City?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Genova City and nearby?
Novotel Genova City has a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Novotel Genova City?
Yes, Cantore 8 Bar & Cucina offers Mediterranean cuisine.
What's the area around Novotel Genova City like?
Novotel Genova City is a short 5-minute walk from Genoa Via di Francia Station and 15 minutes' walk from Piazza Principe.
Novotel Genova City Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
14 September 2024
The front desk people were very helpful, especially a young lady. The bedroom I did not like, bathroom was ok.
Gino
Gino, 2-night trip
Verified Expedia guest review
8/10 Very good
13 September 2024
Ok for overnight stay
The room was fairly small for a family stay but it was very clean. The refrigerator was not working properly but not a big deal for us. I enjoyed the breakfast. We were a bit disappointed with the view of the water, which was negatively impacted by the cruise ship terminal and port.
Erick
Erick, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
6 September 2024
Sam
Sam, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 August 2024
The property was excellent. The area where it is located is what’s seemed unsafe. So much glass where cars have been broken into. Around the property and the streets around it was dirty.
Dakota
Dakota, 2-night family trip
Verified Expedia guest review
6/10 Good
14 August 2024
Superior rooms should have been recently refurbished but our appeared already dated, poorly maintaned, dirty and with a terrible smell coming from the drains everytime that water was flushed in other rooms (and you could hear the noise from the pipes!).
The staff at reception has been very welcoming and helpful.
The parking area at levels -1 to -4 should be controlled; cars are often parked without any respect for others, very unsafe. A leakage of fluids from few rotten pipes on the ceiling of level -1 has damaged the painting of our car; we informed the reception and we were offered free parking; since then, a notice has appeared on the wall to inform the customers that parking is forbidden in the area due to leakages and the hotel won’t take responsibility.
Prices are too high for the quality offered.
Andrea
Andrea, 8-night family trip
Verified Expedia guest review
2/10 Poor
4 August 2024
Terrible sooooo terrible
Shufang
Shufang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Sheri
Sheri, 2-night trip
Verified Expedia guest review
6/10 Good
29 July 2024
The hotel was okay
But the location doesn’t suits someone without car
Nouredine
Nouredine, 1-night family trip
Verified Expedia guest review
8/10 Very good
13 July 2024
Andrew
Andrew, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
13 July 2024
Good hotel, though a little far from train station
Ashish
Ashish, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Andrew
Andrew, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 July 2024
Kimberley
Kimberley, 1-night trip
Verified Hotels.com guest review
2/10 Poor
31 May 2024
Behrad
Behrad, 1-night trip
Verified Expedia guest review
6/10 Good
28 April 2024
Hamidreza
Hamidreza, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 April 2024
Caterina
Caterina, 3-night trip
Verified Expedia guest review
8/10 Very good
25 March 2024
Overall, the hotel was very good. It is located far from the historic center, but it is easy to get around by public transportation. The breakfast buffet should change a bit between days, as it gets boring after eating the same thing for several days.
Silvia
Silvia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
14 November 2023
amazing
Gabriella
Gabriella, 1-night trip
Verified Expedia guest review
6/10 Good
1 November 2023
Check in was quick. Thought hotel is smoke free, but our room had a very heavy cigarette smell, but we didn't bother to complain as we went straight to bed after a tiring trip.
Roland
Roland, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 October 2023
Maurizio
Maurizio, 1-night trip
Verified Travelocity guest review
4/10 Fair
28 August 2023
.
Natalia
Natalia, 1-night family trip
Verified Expedia guest review
2/10 Poor
24 August 2023
Picked as a stop off route on our way further south. I’d pick somewhere else next time. Handy spot for the port but not much else. The car park was tight and the electric charging point was iced by big SUVs. It felt unsafe in the local area. It is some distance away from the old town and nicer places to eat.
JONATHAN
JONATHAN, 1-night family trip
Verified Expedia guest review
4/10 Fair
14 August 2023
It was really noises due to tons of kids, there was stains on the towels and sheets. Aswell the location was very far from restaurants and a sketchy walk at night to get to anything in the city. I would never book this hotel again.
Tristan
Tristan, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
8 August 2023
Letizia
Letizia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 August 2023
Hotel was ok , great that it’s got a pool , but area around it not very big so gets very busy , hotel room lighting could be better and the shower needs unblocking .