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Bahía Tolok

3.5 star property
Hotel with spa, near North Beach

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Photo gallery for Bahía Tolok

Dining
Terrace/patio
1 bedroom, premium bedding, down duvets, in-room safe
Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Living area
Exterior
Overlooking the sea, Bahía Tolok offers an unforgettable getaway. Unwind with a deep-tissue massage or facial at the spa, lounge by the outdoor pool, and enjoy free in-room WiFi. Previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free breakfast
  • Spa
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Conference space

Feel at home (6)

  • Children's pool
  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is NZ$205
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Garden
Terrace
Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Comfort Penthouse

Comfort Penthouse

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Dining table
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 56 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Studio Suite

Premier Studio Suite

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Single Sofa Bed

View all photos for Presidential Cabin

Presidential Cabin

Presidential Cabin

Highlights

Balcony
Air conditioning
Fridge
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Flat-screen TV
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Single Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,035 reviews
The price is NZ$344
includes taxes & fees
2 Aug - 3 Aug
Izla Beach Front Hotel
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About the area

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk - 1.4 km
  • Miguel Hidalgo - 17 min walk - 1.5 km
  • North Beach - 3 min drive - 2.1 km
  • Isla Mujeres Cemetery - 3 min drive - 2.1 km
  • Dolphin Discovery - 5 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Picus - ‬17 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Mocambo Lancheros - ‬17 min walk
  • ‪luna Grill - ‬17 min walk
  • ‪Mango Café - ‬19 min walk

About this property

Bahía Tolok

At Bahía Tolok, you'll be a short five-minute drive from Isla Mujeres Ferry Terminal and North Beach. You can take a dip in the outdoor pool, then visit the spa to be pampered with deep-tissue massages, facials or manicures and pedicures. A children's pool, a terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 5 per cent for credit card payments
    • The front desk is open daily from 6:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Barbecue grills

Travelling with children

  • Children's pool

What to do

  • Kayaking
  • Beach nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Conference space (646 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Closed-captioned TV
  • Accessible bath
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • First-run films
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Dining table
  • High chair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Local maps
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2300 per person
  • Credit card charges are subject to an extra charge of 5 per cent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: PayPal.

Also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres
HELP_OUTLINE

Frequently asked questions

Does Bahía Tolok offer free cancellation for a full refund?

Yes, Bahía Tolok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bahía Tolok?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Bahía Tolok?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Bahía Tolok?

Yes, there's free self parking.

Is an airport shuttle service offered by Bahía Tolok?

Yes, an airport shuttle is available. The charge is MXN 2300 per person.

What are the check-in and check-out times at Bahía Tolok?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

Is there an on-site casino at Bahía Tolok?

No, this hotel doesn't have a casino, but PlayCity Casino (8 mi) and Royal Yak Casino and Sports Book (8.8 mi) are both nearby.

What is there to do at Bahía Tolok and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bahía Tolok also has a picnic area and a garden.

Does Bahía Tolok have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Bahía Tolok like?

Bahía Tolok is a short 16-minute walk from Isla Mujeres Ferry Terminal and 18 minutes' walk from Miguel Hidalgo.

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Bahía Tolok Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Restaurant
Water
Islands
Walking
Food
Wifi
Bed

What guests liked

  • The pool area was very clean, large, and well-maintained with beautiful views and fun amenities like hammocks. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

This is a perfect get way love the place, will go back
Maria, 2-night trip

10/10 Exceptional

Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
DJ, 3-night trip

10/10 Exceptional

The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
John, 1-night trip

10/10 Exceptional

Must stay

Excellent facility, wonderful service, great location. Very clean and modern
charles, 1-night trip

10/10 Exceptional

Great relaxing spot on Isla Mujeres

Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
10-night trip

8/10 Very good

Good *** I would stay at Bahía Tolok again!
Francine, 7-night trip

10/10 Exceptional

The property was well kept up on. The staff was extremely friendly and helpful.
Kenna, 2-night trip

10/10 Exceptional

Love salt water pool
Penny, 7-night trip

10/10 Exceptional

This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.
OSCAR, 2-night trip

10/10 Exceptional

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Amy, 5-night trip

10/10 Exceptional

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
Michele, 7-night trip

10/10 Exceptional

We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Christine, 3-night trip

10/10 Exceptional

Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Tish, 3-night trip

8/10 Very good

Nice place to sleep and also eat. Walking distance to the town.
Pim, 1-night trip

10/10 Exceptional

We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!
Jennifer, 4-night trip

10/10 Exceptional

Beautiful Stay!

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Amy, 9-night trip

10/10 Exceptional

Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.
Robert, 4-night trip

10/10 Exceptional

Good service and atention
Julio, 1-night trip

8/10 Very good

Great staff. Poor WiFi
Lisa, 2-night trip

10/10 Exceptional

Penthouse was incredible!
Victor, 4-night trip

10/10 Exceptional

Will be staying here again.
Cynthia, 4-night trip

10/10 Exceptional

Great place!
Glenn, 1-night trip

10/10 Exceptional

Friendly, easy access to town..fun hammocks and pool & comfy beds.
Alice, 1-night trip

10/10 Exceptional

My 2 kids and i stayed for 8 days in the penthouse and loved it. Staff was great, always ready to help you out. The location (middle of the island) is ideal if you rent a golf cart and want to zoom around between Playa Norte and the calmer south side of Isla. The pools are fun for kids of all ages (one in the penthouse if you rent that room, one downstairs for everyone). The vibes of this smaller boutique hotel are much cozier than some of the big hotels we visited throughout our stay (some were truly depressing). All in all, yes it's a bit pricey, but so is everything on the island. I would definitely recommend this place to friends!
Alix, 8-night trip

6/10 Good

Rude staff charged us extra for everything, including having guests over
Matthew, 3-night trip