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All properties in Guadalajara, Jalisco, Mexico

Hilton Guadalajara

Luxury hotel with full-service spa, connected to the convention center, near Expo Guadalajara

  • Free WiFi
From
NZ$83

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8.2.Very good.
  • Great stay, Friwndly staff

    Jan 27, 2021

  • The staff was VERY helpful. We had so many questions. Our first trip to Guadalajara. She…

    Jan 12, 2021

See all 613 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Transport options
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 450 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Zona Expo
  • Expo Guadalajara - 7 min walk
  • Plaza del Sol - 27 min walk
  • La Minerva - 31 min walk
  • Degollado Theater - 4.3 mi / 6.9 km
  • Instituto Cultural Cabanas - 4.8 mi / 7.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Two Double Beds, City View, Club Level
  • One King Bed, City View
  • Two Double Beds, City View
  • Two Double Beds, Accessible
  • Executive Room, 1 King Bed, Business Lounge Access
  • Junior Suite, One King Bed
  • Junior Suite, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access
  • One King Bed, City View, Club Level
  • Executive Room, Business Lounge Access
  • Junior Suite, 1 King Bed
  • Presidential Suite, 2 Bedrooms
  • Suite, 2 Bedrooms (Club Floor)

Location

  • In Zona Expo
  • Expo Guadalajara - 7 min walk
  • Plaza del Sol - 27 min walk

What’s around

Landmarks

  • In Zona Expo
  • Expo Guadalajara - 7 min walk
  • Plaza del Sol - 27 min walk
  • La Minerva - 31 min walk
  • Degollado Theater - 4.3 mi / 6.9 km
  • Instituto Cultural Cabanas - 4.8 mi / 7.7 km
  • Jalisco Stadium - 7.5 mi / 12.1 km
  • Akron Stadium - 8.5 mi / 13.7 km
  • Telmex Auditorium - 13.1 mi / 21.1 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

At a glance

Hotel size

  • This hotel has 450 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 60 per night)
  • Onsite valet parking (MXN 60 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 58642
  • Conference space size (meters) - 5448
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Gaia Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Small print

Also known as

  • Guadalajara Hilton
  • Hilton Guadalajara
  • Hilton Hotel Guadalajara
  • Guadalajara Hilton Hotel
  • Hilton Guadalajara Hotel Guadalajara
  • Hilton Guadalajara Hotel
  • Hilton Guadalajara Hotel
  • Hilton Guadalajara Guadalajara
  • Hilton Guadalajara Hotel Guadalajara

Optional extras

Early check-in can be arranged for an extra charge of MXN 750 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs MXN 60 per night

Valet parking costs MXN 60 per night

Rollaway beds are available for MXN 250 per night

Buffet breakfast is offered for an extra charge of MXN 310 for adults and MXN 139 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 60 per night. Valet parking costs MXN 60 per night.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge of MXN 750 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Memin Marabastos (5-min walk), Merendero El Tapatio (8-min walk), and Ahogadas "Don Tortas" (10-min walk).
  • No, this hotel doesn't have a casino, but Majestic Casino (3-min drive) is nearby.
  • Hilton Guadalajara has a spa and an outdoor pool, as well as a Turkish bath.
8.2.Very good.
  • 10.0.Exceptional

    It’s nice clean the staff is very nice closed to many things.

    Perla, 7 night family trip, Jan 10, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Nice place. But seems like staff had preference towards guests that stay there regularly. Even after closing amenities they would reopen to prefered people they know. My kids were kicked out of the gym after being there 20 minutes because another guest wanted to use it after hours. It caused us a lot of grief. I will never return again.

    3 night trip, Dec 27, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Decent hotel with room for improvement

    The property is in good condition and has several services such as restaurants, pool, fitness center and business center, however the bellboys in the night shift don’t seem to care about if customers need help, when asked them for help they are in bad mood, I don’t think this is acceptable for this hotel chain. The other only issue I saw was the internet connection, I was getting only 2Mbps which is not enough for video calls and multiple conferences, I had to call customer service and the maximum I could get was 3.5Mbps. Please consider this of you are going to work remotely from this hotel

    Carlos, 1 night business trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    We had to pay for hotel parking, it was not stated, not a problem. Breakfast was supposed to be included it wasn’t, not a problem. We decided to eat breakfast there, we sat down and a few minutes later a server showed up spraying the table completely disregarding us. I immediately jumped up in disbelief. He kept spraying, as if nothing was wrong all while my mother was wiping her face from the spray and my niece holding her breath. I almost slapped the guy in the face!

    Es, 1 night family trip, Nov 27, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    It is well located. The air conditioning did not work properly

    1 night family trip, Nov 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great guest service. Delicious food. Clean rooms. The housekeepers very attentive and cordial

    3 night business trip, Nov 19, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A nice Guadalajara stay

    A nice hotel,not many restaurants around,it’s like a business area (convention area)nice restaurant inside hotel,good breakfast,nice gym,clean and good service all around

    jose, 3 night trip, Nov 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The personnel was wondering.I want to say thank you for the awesome people who works at Hilton Guadalajara.

    Maria, 7 night family trip, Oct 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The service as amazing all staff was great. The price you xant beat. Air conditioner not so good but we were hardly in our room so it worked out.

    Laura, 4 night trip with friends, Oct 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wow, everything is perfect. They have a solution for every request you would have. I appreciate all the help

    Carlos, 5 night business trip, Oct 8, 2020

    Verified Expedia guest review

See all 613 reviews