The outside of the building was not inviting and more signs to confirm you are heading in the right direction would be beneficial. The restaurant was not inviting very open, cafeteria environment. Not welcoming for a late night drink.
The room, whilst clean, was very old fashioned, beds looked like they were from the 60s. Mattress dipping in the middle. Only 1 pillow per bed. No extra blankets in case you got cold.
Window looking out to river was lovely but window is in desperate need of a clean on the outside.
Bathroom was mouldy, mould on the ceiling and black grout in-between tiles.
No toilet brush.
Very noisy, with peoples room doors slamming, some door closers on these would be beneficial.
Also a larger tv would be better.
Better quality of tea and coffee would be nice.