In the heart of Copenhagen, ProfilHotels Mercur offers a convenient base to explore Tivoli Gardens and City Hall Square. Connect to WiFi in public areas, then rent a bike or challenge yourself at the outdoor tennis court. The helpful staff has left a lasting impression on previous guests.
Copenhagen (ZGH-Copenhagen Central Train Station) - 6 min walk
Nørreport Station - 13 min walk
Vesterport Station - 2 min walk
Rådhuspladsen Station - 8 min walk
Forum Station - 13 min walk
Restaurants
Lobby Bar - 5 min walk
Axelborg Bodega - 4 min walk
Social Brew - 2 min walk
Royal Bar - 4 min walk
ROAST coffee - 2 min walk
About this property
ProfilHotels Mercur
ProfilHotels Mercur puts you in a great location, within a short 10-minute walk of Tivoli Gardens and City Hall Square. Guests can enjoy the outdoor tennis courts, and buffet breakfast is available daily. Also, Nyhavn and Strøget are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Vesterport Station is steps away and Rådhuspladsen Station is 8 minutes.
At a glance
DONE
Hotel size
119 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Off-site parking within 1242.7 mi (DKK 265 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Tennis
Beach nearby
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Bike hire
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 180 per person
Children & extra beds
Rollaway beds are available for DKK 300.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 300 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs DKK 265 per day (6561680 ft away)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.
Also known as
Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen
Frequently asked questions
Does ProfilHotels Mercur offer free cancellation for a full refund?
Yes, ProfilHotels Mercur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ProfilHotels Mercur?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of DKK 300 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at ProfilHotels Mercur?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at ProfilHotels Mercur?
No, this hotel doesn't have a casino, but Casino Copenhagen (3-min drive) is nearby.
What is there to do at ProfilHotels Mercur and nearby?
Practise your swing on the tennis courts.
What's the area around ProfilHotels Mercur like?
ProfilHotels Mercur is in Copenhagen City Centre, a short 2-minute walk from Vesterport Station and 5 minutes' walk from Tivoli Gardens.
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ProfilHotels Mercur Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bed
Lobby
Breakfast
Shower
What guests liked
Breakfast was consistently described as good, solid, excellent, and outstanding with a huge variety of options. (34 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
14 September 2025
Vi have et fantastisk ophold hos jer . Morgenmaden var super der var ikke noget der mangles , og god betjening
Else
Else, 2-night trip
10/10 Exceptional
24 September 2025
Very good area in Copehagen, easy check-in, friendly atmosphere.
Per Olof
Per Olof, 1-night trip
10/10 Exceptional
9 July 2025
Bra läge, rent, god frukost
Bra läge, rent, mycket god frukost, trevlig personal
Sirpa
Sirpa, 2-night trip
10/10 Exceptional
12 September 2025
en god oplevelse
Det har været et udmærket ophold, stille og rolige omgivelser, sengen var tilpas og en god nats søgn selv om vi havde vinduet åbent ud mod vejen, morgenmaden var storeslået
Marianne
Marianne, 2-night trip
10/10 Exceptional
10 July 2025
Funktionellt hotell bra läge
Alexandra
Alexandra, 2-night trip
10/10 Exceptional
26 September 2025
Fint
Anne
Anne, 1-night trip
10/10 Exceptional
12 June 2025
Hotel limpo, confortável e super bem localizado
CLAUDIO
CLAUDIO, 1-night trip
10/10 Exceptional
9 June 2025
Good location of hotel, nice breakfast
Søren
Søren, 1-night trip
10/10 Exceptional
29 June 2025
Rent o fräscht, super frukost o nära centrum
Malena
Malena, 2-night trip
6/10 Good
5 August 2025
Glimrende morgenmad, slidt lille værelse med nogle skavanker.
Jim
Jim, 1-night trip
10/10 Exceptional
15 June 2025
Si situación y excelente recibimiento.
Jesús Membibre
Jesús Membibre, 1-night trip
10/10 Exceptional
23 August 2025
We had a fine time. To short a stay
Karin
Karin, 1-night trip
10/10 Exceptional
4 August 2025
Good location.
Nice room with comfortable beds. Breakfast was perfect and not expensive, A lot of trains outside but no problem for us.
Verified traveller
2-night trip
8/10 Very good
30 August 2025
Weekend stay
Convenient to Tivoli and main train station. Trains and traffic noisy at times - they did provide ear plugs. Staff friendly and breakfast was very good.
Stephen
Stephen, 3-night trip
6/10 Good
26 June 2025
Prisvärt äldre hotell
Ett äldre hotell med en godkänd frukost.
Andreas
Andreas, 2-night trip
8/10 Very good
24 July 2025
Simple place close to everything.
Simple place close to everything. Perfect for a night in the city center
Verified traveller
1-night trip
8/10 Very good
16 June 2025
Good place, near city center area
K
K, 3-night trip
8/10 Very good
16 July 2025
Central beliggenhed.
Fint ophold på lille men dejligt og roligt værelse. Central beliggenhed. Vi manglede kun en hotelbar til at få et glas vin.
Mette
Mette, 1-night trip
10/10 Exceptional
4 July 2025
Fantastisk service fra jeg kom ind af døren
Dejligt værelse
Fantastisk morgenmad
Helle
Helle, 2-night trip
8/10 Very good
13 September 2025
Buon soggiorno ma devono fare di piu.
Struttura a 3stelle, cara come tutte a Copenhagen.
Da migliorare in alcuni punti tipo, in bagno, la vasca è da eliminare. Manca la ventilazione in camera e devi aprire la finestra. È Silenziosa xche ho chiesto lato opposto alla stazione ferroviaria, si trova in centro e facile per andare ovunque. La colazione è top. Personale gentile.
ALBERTO
ALBERTO, 4-night trip
10/10 Exceptional
8 September 2025
+Bra läge, stort härligt rum, trevligt bemötande och personal.
- Väldigt varmt på rummet. Även om det fanns en bordsfläkt så hjälpte det inte helt.
Annars är vi mycket nöjda 😊
Irma
Irma, 4-night trip
8/10 Very good
23 July 2025
Troligtvis matförgiftad
I det stora hela en bra vistelse. Blev dock troligtvis matförgiftad av frukosten.
Anne-Louise
Anne-Louise, 1-night trip
6/10 Good
23 September 2025
Chambre petite, vieille moquette, décoration usés et équipements usés. Bruit des trains jusqu'à tard.
DANIÈLE
DANIÈLE, 1-night trip
8/10 Very good
17 July 2025
Fint ophold for en nat. Blev vækket af håndværkere kl 06.30 men ellers stille og roligt :)
Sanne
Sanne, 1-night trip
8/10 Very good
22 June 2025
Pleased
Every thing worked and we were so happy with our stay at Simon Spies’ old hotel the “Mercur”. It’s very central location and wery convenient when you want go out at night.