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DoubleTree by Hilton Hotel Toronto Downtown, Toronto

3.5 stars3.5 stars
108 Chestnut StTorontoONM5G1R3Canada
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Excellent4.3 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Food
Delicious food
1620See all 1,620 Hotels.com reviews
From 1,592 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Hotel Toronto Downtown, Toronto

from NZ$202
  • Deluxe Suite, 1 King Bed
  • Room, 1 Queen Bed
  • King Room, Suite
  • Room, 1 King Bed
  • Room, 1 Queen Bed, Accessible (Roll in Shower)
  • Room, 2 Double Beds
  • Deluxe Suite, 1 King Bed, Non Smoking, Kitchen
  • Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Kitchenette
  • Premium Suite, 1 King Bed
  • Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Also known as

  • DoubleTree Hilton Hotel Toronto Downtown
  • DoubleTree Hilton Toronto Downtown
  • DoubleTree Toronto Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: CAD 250.00

Optional extras

Self parking costs CAD 35 per night with in/out privileges

Breakfast is offered for an extra charge of CAD 22 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Cross-country skiing nearby
Working away
  • Business center
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

DoubleTree by Hilton Hotel Toronto Downtown, Toronto’s small print

Also known as

  • DoubleTree Hilton Hotel Toronto Downtown
  • DoubleTree Hilton Toronto Downtown
  • DoubleTree Toronto Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: CAD 250.00

Optional extras

Self parking costs CAD 35 per night with in/out privileges

Breakfast is offered for an extra charge of CAD 22 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1620 reviews

DoubleTree by Hilton Hotel Toronto Downtown, Toronto
Excellent4.0 / 5
Convenient and Clean Hotel
Great stay overall, friendly staff, clean facilities and great location. We'll be back!
2 night romance trip
DoubleTree by Hilton Hotel Toronto Downtown, Toronto
Good3.0 / 5
Clean but some flaws on major event nights
On NYE took a hour to check in and also my door was jammed. Had to wait another 20 mins for security to check on it ! Water was so cold, i understand on NYE everyone probably took a shower at the same time, but for a modern hotel in a megacity like Toronto i did not excpext that problem
1 night trip with friends
DoubleTree by Hilton Hotel Toronto Downtown, Toronto
Good3.0 / 5
Good location, small rooms.
Rooms were very small. Elevators were very busy and slow. Good location.
3 night family trip
DoubleTree by Hilton Hotel Toronto Downtown, Toronto
Fair2.0 / 5
Not a great experience
Awful experience. Stayed for one night - New Years Eve. They had no hot water, both the night we stayed and the next morning. The elevators were broken too. Only 1 was working for the entire stay. Full hotel with 1 working elevator? It took us 10 minutes to get down 13 floors because the stair access was blocked. Also tried calling room service for a few things we needed, twice. No one picked up. Very poor. Hotel also seemed to be packed with a lot of young, drunk people. Might have just been a NYE thing, but it was quite off-putting. Security was all over the place too - hard to relax in that sort of atmosphere / environment. Only redeeming quality - staff were great. Very friendly. Understood my frustrations & provided me and my guest free breakfast & removed parking fee in response to my complaints. Wouldnt stay here again, which is a shame, because the location is tremendous and the staff very nice. If the hotel standard matched the staff standard, it would be an outstanding place to stay.
1 night romance trip
DoubleTree by Hilton Hotel Toronto Downtown, Toronto
Poor1.0 / 5
Shower water was extremely cold
1 night romance trip

See all reviews

DoubleTree by Hilton Hotel Toronto Downtown, Toronto

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