Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Toronto, Ontario, Canada
1 room, 2 adults

DoubleTree by Hilton Hotel Toronto Downtown

3.5-star3.5 stars
108 Chestnut St, Toronto, ON, M5G1R3, Canada

3.5-star hotel with indoor pool, near Nathan Phillips Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Ontario may have travel restrictions in place due to COVID-19. 

  • Hotel was great, wonderful staff who were helpful. Parking was terrible and had to pay…Dec 14, 2020
  • Nice and clean room, beds were nice, staff was friendly and accommodating.Nov 28, 2020

DoubleTree by Hilton Hotel Toronto Downtown

from NZ$123
  • Room, 1 King Bed
  • King Room, Suite, 1 King Bed with Sofa bed
  • Room, 1 Queen Bed
  • Room, 2 Double Beds
  • Room, 1 Queen Bed (Roll-in Shower)
  • Room, 1 Queen Bed, Bathtub
  • Deluxe Suite, 1 King Bed, Non Smoking, Kitchen
  • Deluxe Suite, 1 King Bed
  • Premium Suite, 1 King Bed
  • Suite, 1 King Bed with Sofa bed, Kitchen
  • Junior Room, Multiple Beds, Kitchen

What’s around DoubleTree by Hilton Hotel Toronto Downtown

Landmarks

  • In Downtown Toronto
  • Nathan Phillips Square - 4 min walk
  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 7 min walk
  • Ryerson University - 10 min walk
  • Royal Alexandra Theatre - 13 min walk
  • Princess of Wales Theatre - 15 min walk
  • Hockey Hall of Fame - 16 min walk

Getting around

  • Pearson Intl. Airport (YYZ) - 23 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive
  • Union Station - 15 min walk
  • Exhibition Station - 6 min drive
  • Bloor Station - 9 min drive
  • Dundas St West at Chestnut St Stop - 1 min walk
  • Dundas St West at Bay St Stop - 3 min walk
  • Dundas St West at University Ave Stop - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 490 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Ontario may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (CAD 35 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Cross-country skiing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

DoubleTree by Hilton Hotel Toronto Downtown’s small print

Also known as

  • DoubleTree Hilton Hotel Toronto Downtown
  • DoubleTree Hilton Toronto Downtown
  • DoubleTree Toronto Downtown
  • Doubletree By Hilton Toronto
  • DoubleTree by Hilton Hotel Toronto Downtown Hotel
  • DoubleTree by Hilton Hotel Toronto Downtown Toronto
  • DoubleTree by Hilton Hotel Toronto Downtown Hotel Toronto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: CAD 250 per stay

Optional extras

Self parking costs CAD 35 per night with in/out privileges

Buffet breakfast is offered for an extra charge of CAD 22 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Hotel Toronto Downtown

  • Does DoubleTree by Hilton Hotel Toronto Downtown offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Hotel Toronto Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Toronto Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at DoubleTree by Hilton Hotel Toronto Downtown?
    Yes. Self parking costs CAD 35 per night.
  • Is there a pool at DoubleTree by Hilton Hotel Toronto Downtown?
    Yes, there's an indoor pool.
  • Are pets allowed at DoubleTree by Hilton Hotel Toronto Downtown?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at DoubleTree by Hilton Hotel Toronto Downtown?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near DoubleTree by Hilton Hotel Toronto Downtown?
    Yes, there's an onsite restaurant.

Recent reviews

Fabulous 8.6 From 2,704 reviews

Exceptional 10.0
Home away from home!
It was really nice and the manager was on hand to make sure every detail of our stay was wonderful. We stayed in this property because we attended an appointment at Toronto Western Hospital. Everything and everyone was very professional and no worries on the Covid protocol measures. A1.
Jean, ca1 night business trip
Exceptional 10.0
Clean and Friendly hotel
The hotel was clean and the staff was very friendly and helpful. I would stay here again.
Sherry, ca2 night trip
Very good 8.0
accommodated change of plans
Double tree staff were very good. We had to cancel after one night due to changes to our schedule and they were very accommodating. It was much appreciated.
Sherrie, ca13 night family trip
Very good 8.0
Shower water was cool, never did get nice and hot. And beyond their control, but the condo construction next door was pretty bad. Left the site lit up like an airport all night and trucks started coming in at 6 a.m.
Pam, ca1 night business trip
Good 6.0
The location was great! Really cleaned and quiet but not very happy about the breakfast and that it wasent cleaning le
ca4 night trip
Exceptional 10.0
Loved the suite I stayed in! Excellent location; extremely close to Yonge & Dundas. Wonderful staff and facility was spotless given the current circumstances. Look forward to future stays!
Yoms, ca2 night romance trip
Exceptional 10.0
The location was very convenient accessing to all amenities
kevin, ca3 night trip
Exceptional 10.0
I showered at night and there was very little hot water ( I had the faucet all the way on). The following morning, there was even less. This was concerning because I was going I. For surgery and had to ensure I was thoroughly clean.
ca1 night trip
Poor 2.0
Non of the outlets along the wall the tv was on were working AND there was no hot water!! We were on the fifth floor, when I called the front desk after 10 minutes of lukewarm water running in the shower the front desk man said the hot water tanks are on the roof and because the hotel is only running at half capacity it will take longer for the hot water to get to us. So I said should I run it for 5 or 10 more minutes? And he said to be honest with you I would run it for another 25 to 30 minutes. It was 10:00 at night I had just visited my sister at the Mount Sinai Hospital and all I wanted to do was have a hot shower and get cozied up in bed! I ended up having a lukewarm shower and we left the hot water running for another 55 minutes while we watched a show on our cell phone (as the tv wouldn't work and we were curious about the water.) after we brush our teeth and got all ready for bed and felt the water it was still lukewarm. It had been running for over an hour and a half at this point. If they know the hot water isn't reaching the lower floors because they aren't as full as they usually are, why are they even putting people on the lower floors?! Everybody should be put on the top floors!! Also had to park across the street underneath a different hotel, due to the DoubleTree parking garage having construction work done. Very unhappy none of this information was disclosed upon booking
J, ca1 night family trip
Poor 2.0
Location is very good , staff are good I had no hot water , breakfast is not good
ca1 night family trip

DoubleTree by Hilton Hotel Toronto Downtown