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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel in Costa Mujeres with 4 outdoor pools and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Reception
4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Aerial view
Lounge
4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • 24-hour health club
  • Sauna
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Terrace

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is NZ$790
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

Directors Suite One Bedroom | View from room

Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, in-room safe, desk, laptop workspace

STAR Class Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Pool
Free breakfast
Spa
Free WiFi
7.6 out of 10, Good, (910)
The price is NZ$739
includes taxes & fees
11 Jan - 12 January 2025
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
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About the area

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive
  • Mujeres Beach - 16 min drive
  • Isla Mujeres Ferry Terminal - 86 min drive
  • Dolphin Discovery - 93 min drive
  • North Beach - 93 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

When you stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only, you'll be within a 10-minute drive of Playa Mujeres Golf Club. Guests can indulge in spa services at the spa, and international cuisine is served at So Cal Gourmet Emporium, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a bar/lounge and a 24-hour health club. Fellow travellers say great things about the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 380 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Pilates classes
  • Yoga classes

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Portable bath seats
  • Accessible bath
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Dining

So Cal Gourmet Emporium – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
East Sushi & Teppanyaki – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Sunset Strip Steakhouse – This steakhouse only serves dinner. Open daily.
La Cocina Mexican Cuisine – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Gusto Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there are 4 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
No, this hotel doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only and nearby?
On-site recreation at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has a 24-hour health club and a sauna, as well as a garden.
Are there restaurants at or near Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, So Cal Gourmet Emporium offers international cuisine.
Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
isabela, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Estancia de 1noche
Fui a celebrar el cumpleaños de mi hermana, solo una noche. En general nuestra experiencia fue buena. Los únicos detalles es que al llegar se tardaron un poco en atendernos con el auto, en la habitación algunos muebles estaban un poco sucios. Las amenidades que brindan en la habitación son básicas, sí hay plancha, secadora de cabello, jabón, shampoo y refrigerios. Gracias a la preferencia de Expedia, Dyron nos atendió excelente y nos ayudó con la reservación de la cena. Felipe, también concierge de Expedia, nos asistió en reservarnos el cuarto de hospitalidad para poder disfrutar un rato más del hotel después de nuestro check-out. El único inconveniente que tuvimos, después de hacer check-out, fue que un bar tender de la alberca de adultos se portó de manera algo altanera al exigirnos nuestro pase de salida para poder atendernos y dar nuestras bebidas, el pase de salida es de papel y estando dentro de la alberca es complicado llevarlo a la mano, por lo que recomiendo que pongan un brazalete especial para aquellos huéspedes que hacen check out y sigan disfrutando de las instalaciones hasta las 5pm sin problemas de este tipo.
Estefania, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Chris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Food could be better
Lenny, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The resort was very well kept! Staff were all helpful. Food was not as good as I would like but a resort with that many people to serve I didn’t expect 5 star food
Becky, 4-night family trip
Verified Expedia guest review

8/10 Very good

Robert, 5-night trip
Verified Expedia guest review

8/10 Very good

La pasamos muy bien y todo estuvo excelente, sin embargo fuimos a pasar el grito de México y no se festejó sino hasta el lunes 16 de septiembre hicieron una noche mexicana, cuando lo debieron hacer ayer, no regresaremos para festejar el 15 de septiembre a este hotel, hemos estado en varios y este es el único hotel que nos ha tocado que no lo festejan 😳😢 pero todo lo demás excelente como siempre
Delicioso el brownie en el Sport bar
Erika, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Was a bit nervous to book reading some reviews but we had a really great stay. The hotel is gorgeous, the food and amenities were great and the staff was super nice!
Shannon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

PH
La habitacion se sentia con mucha humedad, eso hacia que las almohadas y el endredon olieran a humedad,
LUIS ALEJANDRO, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love it here! The staff is phenomenal! Especially the entertainment team and the house keeping staff. It’s our 2nd time - can’t wait to have a third!
Taylor Riley, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Concierge Darren was amazing!
Tatevik, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Suzie was great
Gerald, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Tenesha, 4-night trip
Verified Expedia guest review

2/10 Poor

Just go to rhe Royalton for a swim out
Bars close earlier than stated on the app. Not friendly , food not good, room was dirty, be careful when booking star class.
Naomi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was wonderful perfect get away for Cancun. It is 45 minutes from the Cancun airport. The food was good except for the steak house that steak house was absolutely disgusting and non edible. Andrea was so helpful and so accommodating to all needs or question we had! Would highly recommend this hotel!
Nevaeh, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shante, 4-night trip
Verified Expedia guest review

8/10 Very good

The place was nice, clean and staff was nice as well. Everything was good except for the fact that you have to make reservations in order to eat at the restaurants in the hotel. It shouldnt be that way. The process of making the reservations was shockingly harder then they make it seem. Its supposed to be through their app but theres almost always no time/availability. They should just let the guests walk in and follow first come first serve. Again, the place was clean but specifically their showers should be cleaned more often. First night there I had to rinse my shower of what seemed to be an orange substance. After rinsing most of it, it was okay to use. The staff was amazingly sweet! Food and drinks were amazing. We enjoyed our stay! Rooms were beautiful.
carlos, 4-night family trip
Verified Expedia guest review

8/10 Very good

SWARANJIT SINGH, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing! Our butler Damian was the absolute best! We will definitley be returning!
Deja, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Aipolo, 4-night trip
Verified Hotels.com guest review

6/10 Good

Food could have been better
Irisha, 4-night family trip
Verified Expedia guest review

8/10 Very good

The property was clean and in a safe area. The beach was expansive and swimmable. Plenty of seating & lounge areas. The room was large with plenty of amenity options for an upgrade & $$. We noticed many areas with leaking roofs. At one point maintenance even came into our room to fix the shower which was leaking onto the floor below and our screen door that fell of the hinges. Elevators sometimes worked in our building. None of these things affected our stay in the warm sun.
Amy, 6-night family trip
Verified Expedia guest review

4/10 Fair

Dining options was horrible the food terrible especially the hibachi restaurant, the steak house was a joke you better off getting a good steak from the buffet. The staff at the beach unprofessional,bartender at time seem confuswd and not polite.Room service took for ever to deliver, one day we waiting over 2 hours.The rooms have no Irons and on the first day I requested one and never received one.
Byron Ramon, 4-night family trip
Verified Expedia guest review