Calle 9, Sur, Por 10 Sur Y 12 Sur, Zona 9 La Veleta, Tulum, QROO, 77760
What's nearby
Tulum National Park - 5 min drive
Gran Cenote - 7 min drive
Tulum Mayan Ruins - 10 min drive
Tulum Beach - 10 min drive
Playa Paraiso - 18 min drive
Getting around
Tulum Intl. Airport (TQO) - 44 min drive
Airport shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
Sukhothai - 13 min walk
El Camello Jr - 14 min walk
La Taqueria Pinches Tacos Shop - 4 min walk
Vaivén - 3 min walk
La Consentida - 3 min walk
About this property
Amaka Calma Tulum
When you stay at Amaka Calma Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Other highlights include a terrace and a garden. The helpful staff and location get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The name on the photo identification presented at check-in must match the name on the reservation.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking on site
Onsite garage
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Beach shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Barbecue grills
Traveling with children
Children stay free (see details)
What to do
Beach shuttle (surcharge)
Free beach club nearby
Beach nearby
Free use of nearby fitness center
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach shuttle (surcharge)
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Arcade/game room
Dock
Outdoor furniture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Accessible airport shuttle
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Espresso maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Local maps
Fees & policies
Refundable deposits
Cash Breakage deposit: USD 200 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 7)
Beach shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Amaka Riviera Tulum
Amaka Calma Tulum Hotel
Amaka Calma Tulum Tulum
Amaka Calma Riviera Tulum
Amaka Calma Tulum Hotel Tulum
Frequently asked questions
Does Amaka Calma Tulum offer free cancellation for a full refund?
Yes, Amaka Calma Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Amaka Calma Tulum?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Amaka Calma Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Amaka Calma Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Amaka Calma Tulum?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Amaka Calma Tulum?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Amaka Calma Tulum and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Amaka Calma Tulum also has a garden.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 8, 2024
Staff was extremely friendly. We arrived at 10 o’clock and they were more than accommodating plus you get free breakfast.
Jasmin
Jasmin, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
Staff was amazing. The hotel was clean but there was not a lot of space between pool and eating area that made it seem small. One of our bathrooms had a plumbing problem that created a smell. The cleaning staff did their best and smell would dissipate but returned. The hotel is very quiet and loved the hammocks in the room. Overall a great stay except for the bathroom situation.
Magda
Magda, 7-night family trip
Verified Orbitz guest review
6/10 Good
Aug 1, 2024
DANIELLE
DANIELLE, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
Staff were very friendly and accommodating even when we did not ask for anything. Our apartment room was very nice and spacious with great AC. Overall amazing experience!
George
George, 9-night trip
Verified Expedia guest review
8/10 Very Good
Jul 11, 2024
Breakfast service was amazing as well as cleaning services
Maria De Los Angeles
Maria De Los Angeles, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Karina
Karina, 4-night trip
Verified Expedia guest review
4/10 Fair
Jun 16, 2024
There was mold on walls in most of rooms
Miriam
Miriam, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2024
What an amazing place. My husband and I have decided moving forward we will always stay there when we go to Tulum. I have to admit that the noises coming from the other rooms were kind of annoying. But we decided to make the best of it
Soraya
Soraya, 4-night romance trip
Verified Expedia guest review
4/10 Fair
Jun 4, 2024
The front desk staff was amazing, the room was beautiful, the pool was so relaxing and gorgeous. We intentionally asked them not to clean our room since it was such a short trip. They surprised me for my birthday was balloons and cake in the room, which was so thoughtful. But while cleaning the room to set up the balloons, my AirPods were stolen off the night stand. I used the find my AirPods feature on my phone to locate them, 15 minutes away in an apartment complex. I should have put them in the safe, but I assumed that no one would be in the room since we didn’t ask to have it cleaned. They said all we could do was file a report with the police, but we were flying out early the next morning and needed to go to sleep. Very sad by the theft as the stay otherwise was wonderful.
Rebecca
Rebecca, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2024
I enjoyed my short stay. They were welcoming and available. If you’re interested in transportation services, be sure to book your own in advance. That’s not included. Also be mindful of the hours of operation for staff. Ask what time they arrive and depart for the day. Especially if you intend to check out early.
Khadijah
Khadijah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 22, 2024
we had an amazing stay, the staff was wonderful & the rooms were perfect . will definitely stay again.
Andrea
Andrea, 3-night romance trip
Verified Expedia guest review
2/10 Poor
May 10, 2024
Gilynn Justine
Gilynn Justine, 5-night trip
Verified Expedia guest review
8/10 Very Good
Apr 30, 2024
Nice place
wigberto
wigberto, 6-night family trip
Verified Expedia guest review
6/10 Good
Apr 8, 2024
I was walking distance away from a block of restaurants and clothing, stores and local supermarkets and I was about 15 minutes from the beach downtown tourist area. The taxis were the only thing they were expensive.
Denneka Philisha
Denneka Philisha, 7-night trip
Verified Orbitz guest review
4/10 Fair
Mar 30, 2024
Dannel
Dannel, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 19, 2024
Adam
Adam, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2024
Property is located in great location with parking provided. There is tons of construction in front of the hotel and around so it is noisy but this is the case for most of Tulum right now.
Sylwester
Sylwester, 19-night family trip
Verified Expedia guest review
4/10 Fair
Feb 3, 2024
Unfortunately it is not are expected
Rick
Rick, 3-night romance trip
Verified Expedia guest review
6/10 Good
Jan 30, 2024
The room was very dusty. The floor was filthy. I had to ask for a cloth to wipe down the furniture. The breakfast area didn’t have much condiments like syrup for example. There were ants crawling all along the space. Not very sanitary. Pool was not clean so we didn’t end up going in. There is construction all around the building. No fresh air was available due to windows being screwed shut. Barely any hot water in the shower. The room looks good in photos, lacking in person.
Cerise
Cerise, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 28, 2024
Great hotel, welcoming lobby, really beautiful. However, telling us the room next door would only be separated by a sliding door would have been appreciated, we didn't felt we were in a private suite.
Marion
Marion, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 23, 2024
Loved staying here it was SUPER convenient. Right next to the main strip in La Veleta, a nice cheap and delicious taco stand, full kitchen, quiet, convenient. The only thing missing was if the pool got some sun :( then it would be PERFECT! Still would stay again :)
Candace
Candace, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 18, 2024
Dominik
Dominik, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2024
Cute hotel in tulum
Hotel was cute, comfortable bed, clean and spacious. They helped bring luggage up the stairs which was very much appreciated. The hotel itself is very close to many restaurants and shopping downtown!