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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants, near Melbourne Central

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Melbourne

Relax in a spacious room with a large bed, nightstand, and comfortable armchair, offering a city view.
Two armchairs and a small table sit in front of a window with sheer curtains.
Enjoy a comfortable stay in this stylish room featuring a flat-screen TV, desk, and chair.
Hotel Grand Chancellor features a modern entrance with a prominent sign and staircase.
Guests can relax in plush armchairs by the reception desk, surrounded by a clean and contemporary atmosphere.
Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Conference centre
  • Business centre
  • 6 meeting rooms
  • Limo/town car service
  • 24-hour front desk

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is NZ$127
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room

Premier King Room

8.6 out of 10
Excellent
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.2 out of 10
Wonderful
(133 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

8.4 out of 10
Very good
(69 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Queen Victoria Market - 14 min walk - 1.2 km
  • Crown Casino - 3 min drive - 1.9 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Melbourne, VIC (AVV-Avalon) - 42 min drive
  • Spotswood Station - 11 min drive
  • Flinders Street Station - 14 min walk
  • Southern Cross Station - 21 min walk
  • Parliament Station - 7 min walk
  • Melbourne Central Station - 8 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

When you stay at Hotel Grand Chancellor Melbourne, you'll be in a great location, within a short 10-minute walk of Melbourne Central and Collins Street. Guests can visit the fitness centre for a workout or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 8 minutes.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 160 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • The property charges 1.2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Secured uncovered on-site valet parking (AUD 40 per day; includes in/out privileges)
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Footlights – This restaurant only serves breakfast.
Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 34 for adults and AUD 17 for children
  • Credit card charges are subject to an extra charge of 1.2 per cent

Renovations and closures

The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 55 per day

Parking

  • Uncovered valet parking costs AUD 40 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne
HELP_OUTLINE

Frequently asked questions

Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?

Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Grand Chancellor Melbourne?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Grand Chancellor Melbourne?

Yes. Valet parking costs AUD 40 per day. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at Hotel Grand Chancellor Melbourne?

No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.

What is there to do at Hotel Grand Chancellor Melbourne and nearby?

Have fun with activities such as cycling, sailing and body boarding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Grand Chancellor Melbourne also has a fitness centre.

Are there restaurants at or near Hotel Grand Chancellor Melbourne?

Yes, there are 2 on-site restaurants, featuring local cuisine.

What's the area around Hotel Grand Chancellor Melbourne like?

Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.

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Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Shower
Elevator
Restaurant
Value
Breakfast
Parking

What guests liked

  • Breakfast was consistently great with a good variety of food and fresh produce. (21 reviews)
  • The property is conveniently located near a variety of excellent restaurants and eateries. (13 reviews)
  • The rooftop pool was a highlight, offering a great spot for a morning swim and a lovely view. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location

Perfect location comfy bed Great room size Staff very helpful
camille, 1-night trip

10/10 Exceptional

Great staff, friendly service, clean & a very enjoyable stay.
Carol, 1-night trip

10/10 Exceptional

Melbourne CBD

Close to CBD with excellent restaurants nearby. Perfect place to stay
Roger, 3-night trip

10/10 Exceptional

Great location!
Jodie, 3-night trip

10/10 Exceptional

Great place to stay near to everything. Safe,clean and quiet
Florentino, 1-night trip

10/10 Exceptional

We had a very nice experience, reception girl was very nice and friendly, the room was comfortable and we decided to have the buffet breakfast which was very nice and convenient too.
Sharon, 1-night trip

10/10 Exceptional

Very clean, comfortable and great location
5-night trip

8/10 Very good

Good location

Good location, and room was comfortable. It would have been nice if light in the passage was on a sensor rather than on all night.
Anne, 1-night trip

10/10 Exceptional

Excellent in every way

It my family trip to Melbourne first time for me and l like to stay there again next trip which is will be on the 13th of july 2025
Warangkana, 1-night trip

10/10 Exceptional

Nicer hotel.

Good hotel , will stay there again. Negative point there is only one elevator so lengthy wait at times. Good breakfast but some items served below temperature.
Paul, 3-night trip

8/10 Very good

A very comfortable stay

The room was very comfortable, the location was central but quiet and the staff were very friendly and helpful. I even had a bit of a view out of my window.
Gay, 2-night trip

8/10 Very good

Nice hotel with perfect location in Melbourne city.
Maj, 3-night trip

10/10 Exceptional

Very nice I would definitely stay again
Sahra, 2-night trip

10/10 Exceptional

Besides an interesting parking arrangement where when we exited we had to negotiate for a spot to be available upon return, the hotel was fantastic in every way
Mark, 2-night trip

6/10 Good

Breakfast buffet was below average. Only one lift was working, so it took long time to get up to/down from the room.
Nobuyuki, 2-night trip

2/10 Poor

Room not ready on arrival. 2pm check in. Dirty plates outside door whe we eventually checked in.
NICHOLAS, 1-night trip

10/10 Exceptional

elevator only 1

Everything absolutely good... only elevator only 1... so... it takes time to up n down.
9-night trip

10/10 Exceptional

Great location, good sized rooms and friendly staff. Would definitely recommend and stay again
Mike, 2-night trip

10/10 Exceptional

Always a great stay at this hotel
Nestworth, 1-night trip

8/10 Very good

Nice and clean easy to shopping in CBD, and food options.
Lara, 1-night trip

8/10 Very good

Walkable to metro station and easy access to plenty of shops, bars, restaurants.
Harjit, 1-night trip

10/10 Exceptional

Great location, comfortable rooms
1-night trip

8/10 Very good

Great location, parking slightly difficult as is not self parking. Amenities nice, except shower which hot water cut in and out the whole time you were in there.
Supaporn, 2-night trip

10/10 Exceptional

We love to stay at HGC Melbourne
Josh, 2-night trip

10/10 Exceptional

nice hotel for quick overnight stay. staff lovely and helpful.
Cate, 1-night trip