Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.
Shanghai Village Chinese Restaurant - 2 min walk
Operator Diner - 1 min walk
About this property
Hotel Grand Chancellor Melbourne
When you stay at Hotel Grand Chancellor Melbourne, you'll be in a great location, within a short 10-minute walk of Melbourne Central and Collins Street. Guests can visit the fitness centre for a workout or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 8 minutes.
Languages
English
At a glance
DONE
Hotel size
160 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Secured uncovered on-site valet parking (AUD 40 per day; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Children's menu
What to do
Use of nearby fitness centre
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped hire nearby
Working away
Business centre
6 meeting rooms
Computer station
Conference centre (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Footlights – This restaurant only serves breakfast.
Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 34 for adults and AUD 17 for children
Credit card charges are subject to an extra charge of 1.2 per cent
Renovations and closures
The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 55 per day
Parking
Uncovered valet parking costs AUD 40 per day with in/out privileges
Parking height restrictions apply
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne
Frequently asked questions
Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 40 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities such as cycling, sailing and body boarding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Grand Chancellor Melbourne also has a fitness centre.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.
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Hotel Grand Chancellor Melbourne Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Elevator
Shower
Restaurant
Value
Breakfast
Parking
What guests liked
Breakfast was consistently great with a good variety of food and fresh produce. (20 reviews)
The property is conveniently located near a variety of excellent restaurants and eateries. (13 reviews)
The rooftop pool was a highlight, offering a great spot for a morning swim and a lovely view. (12 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
14 May 2025
It was so so good clean and great location, i will definitely book again thank you.
Parinda
Parinda, 1-night trip
8/10 Very good
20 April 2025
Nice hotel with perfect location in Melbourne city.
Maj
Maj, 3-night trip
10/10 Exceptional
18 February 2025
Great location, comfortable rooms
Verified traveller
1-night trip
10/10 Exceptional
17 May 2025
Living life
Everything you could expect from a ⭐⭐⭐⭐ hotel,the room service,the breakfast all perfect, with underground parking it makes it such a easy, convenient stay in Melbourne.
Andrew
Andrew, 1-night trip
8/10 Very good
19 February 2025
Great location and very helpful staff.
Glen
Glen, 1-night trip
10/10 Exceptional
2 February 2025
all ways a great place to stay
great price an good people
Gilbert
Gilbert, 4-night trip
10/10 Exceptional
7 February 2025
Friendly staff, fantastic location
Tammy
Tammy, 1-night trip
10/10 Exceptional
23 January 2025
great location, friendly staff
John
John, 1-night trip
10/10 Exceptional
20 February 2025
Good hotel
david
david, 3-night trip
8/10 Very good
13 April 2025
Spacious and Comfy
Spacious room and a very comfortable bed and the pillows were the best Ive ever had at a hotel. Slightly outdated but for the price and location it was a great stay.
Michael
Michael, 2-night trip
10/10 Exceptional
16 May 2025
Very good👍
Rick
Rick, 2-night trip
10/10 Exceptional
2 April 2025
Great room, great place, nice staff. Only issue for me was the parking as it's super expensive if you can't get a spot in the one next door.
Jacob
Jacob, 3-night trip
10/10 Exceptional
14 December 2024
Enjoyed our stay.
Sue
Sue, 1-night trip
8/10 Very good
8 April 2025
Very good- clean excellent facility- excellent breakfast friendly staff
Lift was a bit slow
Claire
Claire, 4-night trip
10/10 Exceptional
30 December 2024
Great hotel for a short stay.
Thi Hong Anh
Thi Hong Anh, 2-night trip
10/10 Exceptional
6 January 2025
What’s wonderful place to stay highly recommend
Dwayne
Dwayne, 2-night trip
10/10 Exceptional
15 May 2025
Friday night celebrating Mothers day
Hotel is in great location, room was large and well appointed. Breakfast options were tasty, hot and varied. Staff at reception, dining room (breakfast) bar (happy hour) and valet parking were considerate, friendly and professional. Only suggestion would be to install exhaust fan in bathroom. All in all, we were very comfortable,enjoyed our stay and intend coming back :)
Kerry
Kerry, 1-night trip
10/10 Exceptional
18 January 2025
Central location, very friendly staff.
Qi
Qi, 2-night trip
8/10 Very good
17 December 2024
Great hotel
Great hotel, city centre and close to restaurants.
Anna
Anna, 1-night trip
8/10 Very good
2 February 2025
Great value, clean and comfortable. Great staff.
Great 2 night stay. Staff very helpful, comfortable bed and clean room. Great value for money.
Bev
Bev, 2-night trip
10/10 Exceptional
9 January 2025
Good size rooms, price offered great value.
Andrew
Andrew, 1-night trip
10/10 Exceptional
22 November 2024
We very much enjoyed the buffet breakfast and close to alot of the shopping district.