From collection by shuttle in Queenstown to return journey the service we encountered was exemplary. All the staff were friendly, welcoming, accommodating and all the other superlatives. Our studio was very spacious, with separate walk-in large robe, bathroom with bath and separate shower, separate toilet room, living space with desk, comfy chairs and king size bed, there was an entry hall for hanging coats, etc. Loved that every area had opening windows and shutters or curtains to keep out the cold night air. We liked the heating system, it was quiet and effective. Surrounded by beautiful gardens, stone walls and structures, walkways and tranquility. A number of dining options available, we tried three. The Japanese restaurant was exceptional. Good choice at breakfast buffet and enjoyed chicken korma at the Hole in One cafe. Golf buggy pick up and drop off with bags, free shuttle to and from Arrowtown.