Located in the heart of Chapala Centro, Plaza Chapala Hotel offers a warm welcome with full breakfast and free in-room WiFi. Guests can savor local flavors at the restaurant or unwind at the 24-hour front desk.
Francisco I. Madero 232, Centro, Chapala, JAL, 45900
What's nearby
Chapala Malecon - 3 min walk
Jesus Gonzalez Gallo Cultural Center - 17 min walk
Laguna Shopping Centre - 5 min drive
Ajijic Malecón - 8 min drive
Monte Coxala Spa - 15 min drive
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 33 min drive
Restaurants
Beer Garden - 2 min walk
El Fogón del Mezquite - 1 min walk
Tacos Chuy - 2 min walk
Casa Barragan Restaurant Bar - 6 min walk
Taqueria Arandas - 2 min walk
About this property
Plaza Chapala Hotel
At Plaza Chapala Hotel, you'll be within a 10-minute drive of Lake Chapala and Ajijic Malecón. Free perks include WiFi and full breakfast daily between 8:00 AM and 11:00 AM.
Languages
English, Spanish
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in rooms
Parking
On-site parking is limited (max. 5 spaces per unit)
Free off-site parking within 492 ft; booking required
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–11:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Romance packages
Facilities
Garden
Accessibility
Handrails in hallways
Handrails in stairwells
Grab bar in bath
Accessible bath
Upper floors accessible by stairs only
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Window screens
Sleep well
Blackout curtains
Premium bedding
Memory-foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Fees & policies
Children & extra beds
Rollaway beds are available for MXN 500.0 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala
Frequently asked questions
Does Plaza Chapala Hotel offer free cancellation for a full refund?
Yes, Plaza Chapala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Plaza Chapala Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Plaza Chapala Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Plaza Chapala Hotel?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Plaza Chapala Hotel and nearby?
Plaza Chapala Hotel has a garden.
Are there restaurants at or near Plaza Chapala Hotel?
Yes, there's an on-site restaurant.
What's the area around Plaza Chapala Hotel like?
Plaza Chapala Hotel is a short 8-minute walk from Lake Chapala and 3 minutes' walk from Chapala Malecon.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Plaza Chapala Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 February 2025
Wonder stay - We will be back soon!
Easy check in, very friendly service. Beautiful courtyard and good location.
Breakfast was a nice bonus.
Will definitely be back!
Ryan
Ryan, 2-night trip
8/10 Very good
11 January 2025
Retreat on the Lake
Lovely quaint hotel in the heart of the strip. Delicious breakfast and lovely garden.
Allison
Allison, 2-night trip
10/10 Exceptional
16 February 2025
Great!
A truly lovely boutique hotel with a very comfortable room, lovely garden, and a very friendly, warm, accommodating staff. A gem!
steven
steven, 6-night trip
8/10 Very good
14 October 2024
Beautiful boutique hotel
Yanet
Yanet, 1-night trip
10/10 Exceptional
7 November 2024
Small friendly hotel
Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Anne
Anne, 2-night trip
10/10 Exceptional
3 December 2024
Hidden Gem in Downtown Chapala
From Dahia, Erica the Assistant & Housekeeping, Vero to meeting GM Ivan, I love this place. Accommodations & amenities were well done!
I enjoyed eating complimentary basic breakfast outdoors on the terrace garden patio & discovered the hidden Buddha set back in the garden. How beautiful and amazing!
Mary
Mary, 3-night trip
10/10 Exceptional
28 July 2024
It was a clean comfortable hotel. Great manager and staff.
beth
beth, 6-night trip
10/10 Exceptional
27 August 2024
Is very nice
Jose
Jose, 2-night trip
10/10 Exceptional
6 February 2024
Great location
Great room
Sebastien
Sebastien, 1-night trip
10/10 Exceptional
9 June 2024
Beautiful garden.
Jose
Jose, 1-night trip
8/10 Very good
30 July 2024
Excellent hotel but did not have hot water.
Javier
Javier, 1-night trip
8/10 Very good
20 August 2024
Very hard bed. I just couldn't sleep well.
Chelsea
Chelsea, 4-night trip
8/10 Very good
18 March 2023
Very pleasant and helpful staff. I traveled alone but felt safe the entire time.
MARIA
MARIA, 3-night trip
6/10 Good
16 June 2024
There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.
Emmanuel
Emmanuel, 1-night trip
10/10 Exceptional
7 January 2024
Great service! I would come back!
Hector
Hector, 2-night trip
10/10 Exceptional
10 July 2023
This is one of the best hotels in Chapala and we will for sure come back.
Thank you!
Victor
Victor, 2-night trip
10/10 Exceptional
18 November 2023
Mexican decor. Beautiful garden. Peaceful environment. Friendly staff, including cook, waitress, cleaning and manager. Highly recommend.
Michael
Michael, 3-night trip
8/10 Very good
2 August 2024
Everything was excellent except for the AC in the room. It wasn’t efficient for the size of the room and it didn’t stay cool especially at night.
Alma
Alma, 2-night trip
8/10 Very good
9 May 2023
The Area of the hotel is located right in the middle of the town. Very convenient to the restaurants and where the locals sell their trinkets, shoes, clothes and other items. The breakfast which was included was delicious and very nice area to sit and enjoy. The staff is very friendly and always someone there to assist you in any questions you may have. Really enjoyed our stay here in Chapala at Plaza Hotel. Gracias Sandra & Ernest Herrera
Sandra
Sandra, 2-night trip
10/10 Exceptional
10 January 2024
This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave.
The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever.
If you visit the lake and fail to stay here, you messed up.
Now I go back to Wisconsin crying.
John
John, 1-night trip
10/10 Exceptional
30 January 2024
An authentic Mexico experience
We loved the garden and the room was quite a comfortable size. We enjoyed the free breakfast, with several choices from the menu (which often included slices of avocados from the tree in the garden!
You will be only steps away from San Francisco church, Chapala Lake, restaurants, and bars.
But you should be aware there are many, many steps to just to get to the check-in area, and more to get to your room. The front of the hotel faces the main street and the plaza / mercado, both providing a lot of noise, especially on Sunday evenings. Specify a room near the garden for a quieter experience.
Dana
Dana, 7-night trip
10/10 Exceptional
14 May 2024
Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it
Vivian
Vivian, 1-night trip
6/10 Good
15 July 2023
Bad beds..lik re a rock..staff did not speak english well..did not understand that i had an emergency..had yo ho to hospital in San Antonio..had a bladder infection..much pain
Patricia
4/10 Fair
13 July 2023
The room at the hotel didn't have a window, it was a dark and stuffie. I asked the receptionist if I could have a room with a window and she replied that it would cost me more and if i wanted to update it, I had to reach out Expedia to cancel the reservation. For a minimal change, it seems to me that it was a bureaucratic process--- to change the status of my room. Additionally, visits are not allow by hotel's policies--- that was quite antiquated. I ended up checking out two hours later. The front desk told that they could do the charge without reaching Expedia but i declined politely. I absolutely don't recommend this hotel...if i were the owner of the hotel, I wouldn't be selling a windowsless room.
Danis
Danis, 1-night trip
10/10 Exceptional
28 January 2025
Excelente hotel
Muy cómodo hotel para descansar y sus jardines botánicos hermosos, con mucha fauna bella, muy recomendable, su desayuno muy rico pero lo mejor es su personal muy amables todos.