Mercure City Zwolle Hotel is a great choice for a stay in Zwolle. For a bite to eat, guests can visit Restaurant de Hanze, which serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a terrace and a garden.
Languages
Dutch, English, French, German, Italian, Spanish
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Children's menu
What to do
Hiking/biking trails
Hiking/biking trails nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (4844 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
At least 80% of food locally sourced
At least 80% organic food
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Lift
Handrails in stairwells
Room amenities
Be entertained
40-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Restaurant de Hanze – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night
Service fee: EUR 3.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20.50 per person
Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self-parking costs EUR 4.00 per night
RV/bus/lorry parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Also known as
Mercure Hotel Zwolle
Mercure Zwolle
Zwolle Mercure Hotel
Mercure City Zwolle
Mercure City Zwolle Hotel Hotel
Mercure City Zwolle Hotel Zwolle
Mercure City Zwolle Hotel Hotel Zwolle
Frequently asked questions
Does Mercure City Zwolle Hotel offer free cancellation for a full refund?
Yes, Mercure City Zwolle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure City Zwolle Hotel?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure City Zwolle Hotel?
Yes. Self-parking costs EUR 4.00 per night. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Mercure City Zwolle Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure City Zwolle Hotel and nearby?
Have fun during the warmer months with activities such as hiking. Mercure City Zwolle Hotel also has a garden.
Are there restaurants at or near Mercure City Zwolle Hotel?
Yes, there's an on-site restaurant, Restaurant de Hanze.
Mercure City Zwolle Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 December 2024
it's a nice hotel, but in a very remote place. I enjoyed it, but it's something to consider if you're not coming with a car.
Aleksander
Aleksander, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2024
This hotel is out of the centre of Zwolle, but a short 2km away. The property is along side a beautiful meadow, quiet. The staff are very accommodating and offered great breakfast.Would stay again.
Nina
Nina, 1-night trip
Verified Expedia guest review
8/10 Very good
9 June 2024
Khoa
Khoa, 2-night trip
Verified Expedia guest review
6/10 Good
22 February 2024
For 20 euro the breakfast was appalling no bar open at night just not what we was use to at the mercure
Mark
Mark, 1-night family trip
Verified Expedia guest review
6/10 Good
9 September 2023
Good location and value. Staff were not as friendly as expected. "Queen" bed was actually 2 single mattresses put together which made for tough sleeping
David
David, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
25 June 2023
sally
sally, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2023
Sean
Sean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2023
Stephanus
Stephanus, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 March 2023
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2022
Great setting. Great service.
Jacob
Verified Expedia guest review
8/10 Very good
16 October 2022
Anna P.
Anna P., 1-night trip
Verified Hotels.com guest review
6/10 Good
14 September 2022
Mark
Mark, 2-night business trip
Verified Expedia guest review
8/10 Very good
1 September 2022
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2022
TREVOR
TREVOR, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2021
Clean, friendly staff
Josh
Josh, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 October 2021
Nice hotel on the outskirts of town. Parking is free when you stay there. Good restaurant with decent dinner options and good breakfast.
Liv
Liv, 1-night family trip
Verified Expedia guest review
8/10 Very good
18 October 2021
Simon
Simon, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
16 September 2021
The property was very nice. The rooms were small but neat. Very clean. The breakfast was large the. The hotel is out of town away from anything. There was a consistent buzzing in our room every 24 seconds all evening and morning. We could not locate the source.
Kim
Kim, 1-night romance trip
Verified Expedia guest review
2/10 Poor
25 July 2021
Everything they have is very expensive, problems with the wireless internet, the delay in returning the clothes for washing, and they made me pay another amount that I had already paid at the time of booking when I wanted to go home
Verified traveller
4-night trip
Verified Expedia guest review
6/10 Good
24 July 2020
Parkeren is eenvoudig voor de deur. Hotel is sober en de prijs/kwaliteit is scheef. Geen 4 sterren waardig.
Hans
Hans, 2-night romance trip
Verified CheapTickets guest review
8/10 Very good
13 February 2020
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 January 2020
Basic but nice
Nice hotel, pictures are accurate
Staff are friendly enough
Room has everything you’d need for the price you pay. No issues and will return
JAMES
JAMES, 7-night trip
Verified Hotels.com guest review
8/10 Very good
6 January 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
27 December 2019
I liked the welcoming drinks found in the fridge and toiletries items in the cupboard.
Amby
Amby, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 December 2019
Very good
Very good. To me, the brand Mercure stands for good quality and reasonable prices, and this hotel was just that. Good staff. Good quality room and food. WiFi fast enough for me. Slept well. Felt secure and comfortable. Breakfast good. Not happy about paying for parking, but hey. I'd stay again. Well done!