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Grand Hotel Wanganui

Photo gallery for Grand Hotel Wanganui

Exterior
In-room safe, desk, cots/infant beds, free WiFi
Double Room | In-room safe, desk, cots/infant beds, free WiFi
Double Room | In-room safe, desk, cots/infant beds, free WiFi
Queen Room with Balcony | In-room safe, desk, cots/infant beds, free WiFi

Overview of Grand Hotel Wanganui

Grand Hotel Wanganui

3.0 star property
3-star hotel with 2 restaurants, near Watt Fountain
7.8 out of 10 Good
7.8/10 Good

394 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • Non-smoking
Map
Cnr St Hill and Guyton Street, Whanganui, 5001
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Whanganui (WAG) - 9 min drive

Restaurants

  • Rutland Arms Inn - 7 min walk
  • Thai House Express 2 - 2 min walk
  • Manna Sushi - 3 min walk
  • Kfc - 9 min walk
  • Kebabholik - 2 min walk
Map

About this property

Grand Hotel Wanganui

A great choice for a stay in Whanganui, Grand Hotel Wanganui is only 3.4 mi (5.4 km) from the airport. You can relax with a drink at one of the 2 bars/lounges, and the 2 restaurants are nice spots to grab a bite to eat. The helpful staff and central location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests will receive lockbox information

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Coffee/tea maker

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 11 to 20 for adults and NZD 8 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for NZD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hotel Wanganui
Grand Wanganui
Grand Hotel Wanganui Whanganui
Grand Wanganui Whanganui
Grand Hotel Wanganui Hotel
Grand Hotel Wanganui Whanganui
Grand Hotel Wanganui Hotel Whanganui

Frequently asked questions

Does Grand Hotel Wanganui offer free cancellation for a full refund?
Yes, Grand Hotel Wanganui does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Wanganui?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel Wanganui?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Wanganui?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Hotel Wanganui?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Grand Hotel Wanganui and nearby?
Grand Hotel Wanganui has 2 bars.
Are there restaurants at or near Grand Hotel Wanganui?
Yes, there are 2 on-site restaurants.
What's the area around Grand Hotel Wanganui like?
Grand Hotel Wanganui is a short 12-minute walk from Durie Hill Elevator and 5 minutes' walk from Queens Park. Travellers recommend the hotel for its central location.

Reviews

7.8

Good

7.6/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Fair

Anne-Marie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Faulty Towers?
Arrived and our friends couldn’t get an electronic key as machine broke and young guy didn’t know how to fix it. Said he rang his manager but he didn’t answer. Went to our rooms and our electronic key didn’t work properly. Went and asked for a proper key and he didn’t have one. Getting back in to get my gear took a lot of patience as the door opened sometimes. Our room was OK but picture on wall was upside down, everything was old and nothing matched. The shower drain had no cover and it stank. The window latch was missing so we had to tie the window to leave it open as there was no air conditioning or fan. There is no food on site. Our friend whose room was worse had a physical key. We were not told you needed an electronic key to get in the building in the evening - he got locked out and only got in when another guest came back. Someone there said it is a bit like Faulty Towers.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grand old hotel with full facilities. Suffering like all from staff shortage for kitchen and front of house.
John, 1-night trip with friends
Verified Wotif guest review

8/10 Very good

Bernard, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This is the most unpleasant, squalid hotel that I have ever stayed in, many of the services offered in their Expedia listing aren't available. It may have been The Grand Hotel back in the day but now it is a poorly maintained, revolting place, used to house the local homeless, some as permanent guests. The pictures look OK but don't be fooled, stay away. I had to get Expedia's help to get some of my money back and it was like getting blood out of a stone.
Simon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the historical building. The Irish pub downstairs had good food. Staff were all efficient and friendly
2-night romance trip
Verified Wotif guest review

8/10 Very good

Basic but value for money
The rooms are very basic and need a refurbishment however they are clean and beds are comfy. I think I may have been the only guest staying there! I like the fact you can have dinner on site at the Irish bar. Location excellent close to the shops. Even tho it is the most basic place I stay at I like it and have stayed 3 times now It’s value for money.
Jenny, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
Very pleasant and helpful staff Ate in the bar one night - very nice meal The location of the hotel was excellent
Philip, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

This hotel was incredibly dated, you can tell theres been absolutely no improvements in YEARS.
Kasey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel staff are extremely friendly and helpful. Hotel well priced. would stay again
Chantelle, 1-night family trip
Verified Hotels.com guest review