Hotel Esencia

5.0 star property
Relax by the pool or indulge in wellness treatments like massages and manicures. Beach volleyball awaits – enjoy your ultimate ocean getaway.

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Photo gallery for Hotel Esencia

On the beach, white sand, free beach cabanas, sun-loungers
Exterior
View from room
Presidential Bungalow
Reception
Escape to Hotel Esencia, a luxury oceanfront resort with breathtaking white sand beaches. Enjoy beach volleyball, kayaking, and yoga classes or unwind at the spa with a massage. With 3 on-site restaurants serving breakfast to dinner and free in-room WiFi, this family-friendly haven offers something for everyone.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$4,457
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 King Bed (Jungle Suite with Plunge Pool)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Jungle)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Bungalow

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Villa (Pool)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 336 sq m
  • Sleeps 5
  • 2 King Beds and 2 Double Beds

Suite (Beach)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Master Beach)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 115 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite (Master)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Master Jungle)

Highlights

Garden
Furnished patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Suite (The Esencia)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 198 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds

Villa (Yum-Ha Private Villa)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 415 sq m
  • Sleeps 8
  • 4 King Beds and 2 Double Beds

Suite (Rooftop Wellness)

Highlights

Garden
Furnished patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
  • 172 sq m
  • Sleeps 4
  • 1 King Bed

Room (The Esencia Mansion)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
  • 5000 sq m
  • Partial ocean view
  • Sleeps 10
  • 4 King Beds

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About the area

Map
Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, 77750

What's nearby

  • Xpu-ha Beach - 1 min walk
  • Ecopark Kantun Chi - 3 min drive
  • Cenote Azul - 3 min drive
  • Puerto Aventuras Golf Club - 5 min drive
  • Puerto Aventuras Marina - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 21 miles/33.8 km
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬5 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Palmeras - ‬5 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Bar Mojado Beach - ‬4 min drive

About this property

Hotel Esencia

At Hotel Esencia, you can spend time at the beach enjoying free cabanas, beach umbrellas and volleyball, plus you'll only be within a 10-minute drive of Puerto Aventuras Marina. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Beefbar Restaurant, one of 3 restaurants, offers garden views and serves dinner. Other highlights at this luxurious resort include a beach bar, a 24-hour fitness centre and a hot tub.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 48 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 12:30 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The check-in location differs from the property location; go to: [Casa Maya]
    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free uncovered on-site valet parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Off-site

    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Bed rails
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Boating
  • Free use of nearby fitness centre
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 16 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Communal living room
  • 24-hour fitness centre
  • 2 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Accessible airport shuttle
  • Handrails in stairwells
  • Closed-captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage
  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Beefbar Restaurant – Overlooking the garden, this theme restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Mistura Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Open daily.
Room Service – On-site restaurant. Open 24 hours. Open daily.
TAIYO – On-site sushi bar. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.58 per accommodation, per night
  • Service fee: 15 per cent

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 78 to 120 for adults and USD 39 to 60 for children
  • Airport shuttle service is offered for an extra charge of USD 250 per vehicle (one-way. Maximum occupancy 4)
  • Cruise ship terminal shuttle and ferry terminal shuttle services are offered for an extra charge
  • Theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for USD 150.0 per night
  • Rollaway beds are available for USD 200.0 per night
  • Children's club access is available for an extra charge
  • Airport shuttle service for children up to age 11 costs USD 250 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 200 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Esencia Hotel Xpu-Ha
Esencia Xpu-Ha
Esencia Hotel Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
Esencia Hotel
Hotel Esencia Xpu-Ha
Esencia Hotel Solidaridad
Esencia Solidaridad
Hotel Esencia Riviera Maya
Hotel Esencia Resort
Hotel Esencia Xpu-Ha
Hotel Esencia Resort Xpu-Ha

Frequently asked questions

Does Hotel Esencia offer free cancellation for a full refund?

Yes, Hotel Esencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Esencia?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Hotel Esencia?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 200 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Esencia?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hotel Esencia?

Yes, an airport shuttle is available. The charge is USD 250 per vehicle one-way.

What are the check-in and check-out times at Hotel Esencia?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Esencia and nearby?

Have fun with on-site activities such as kayaking, volleyball and sail boating. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hotel Esencia also has a 24-hour fitness centre, a sauna and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Esencia?

Yes, there are 3 on-site restaurants, featuring al fresco dining and garden views.

Does Hotel Esencia have any outdoor private spaces?

Yes, every room features a furnished patio.

What's the area around Hotel Esencia like?

Hotel Esencia is located a short 1-minute walk from Xpu-ha Beach.

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Hotel Esencia Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

very big and comfortable room, small bathroom though
Mariela, 3-night trip

10/10 Exceptional

Absolutely Amazing
Brian, 5-night trip

10/10 Exceptional

Mario, 3-night trip

8/10 Very good

.
George, 2-night trip

10/10 Exceptional

Adam, 4-night trip

10/10 Exceptional

Josh, 2-night trip

10/10 Exceptional

Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
5-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

Best. Place. Ever. Everything and everyone was amazing.
5-night trip

10/10 Exceptional

Great hotel
Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
3-night trip

10/10 Exceptional

Just Amazing !!!
Meri, 2-night trip

10/10 Exceptional

8-night trip

10/10 Exceptional

Beautiful place
Beautiful property, one of the finest in the world, not for corporate people
Raymond, 4-night trip

10/10 Exceptional

Wonderful get away
It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
7-night trip

10/10 Exceptional

priscilla, 5-night trip

10/10 Exceptional

3-night trip

8/10 Very good

Hörligt men dyrt
Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.
Micaela, 10-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

Hotel Esencia in August.
Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Michael, 4-night trip

10/10 Exceptional

EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Heather, 3-night trip

8/10 Very good

Exclusif
Magnifique endroit - excellent service- très exclusif Prix de la restauration prohibitif. Bon mais pas exceptionnel
Henri, 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Almost private Italian Villa on beach in Mexico
29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel location. US prices.
Very nice hotel location. Beautiful room. Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service. There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival. Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.