10/10 Exceptional
2 July 2022
Fantastic stay - fabulous staff
The friendliest greeting after a very stressful morning at the airport and drive made all the difference to the beginning of our stay in San Francisco.
The valet, Adam, was extremely kind and helpful, the front desk staff was so sweet and welcoming and quickly brought the stress level down, gave us a huge sense of relief and the feeling of, okay, now we can breathe easy; *now* we're on vacation and can relax. Darryl, the concierge (I believe) was a riot, so funny and a pleasure to chat with. He offered several suggestions for our dinners and we took him up on the Irish Times. He - and they - delivered!
The hotel is beautiful, sparkling clean, very comfortable, and in a great location. Highly recommend and would love to stay again.
Selena, 1-night family trip
Verified Hotels.com guest review