Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Marlin Beach - 11 min walk - 1.0 km
Cancun Interactive Aquarium - 18 min walk - 1.5 km
La Isla Shopping Mall - 18 min walk - 1.5 km
Aquaworld - 2 min drive - 1.9 km
Delfines Beach - 6 min drive - 5.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
Free local area shuttle
Restaurants
La Veranda - 1 min walk
Ilios Restaurant - 13 min walk
Taboo Cancun - 1 min drive
Hacienda Sisal - Mexican Restaurant Cancun - 2 min walk
Puerto Madero - 1 min drive
About this property
The Royal Sands Resort & Spa All Inclusive
At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll only be a five-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 poolside bars, a marina and a free kid's club. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Snorkelling
Land activities
Cycling
Tennis
Tennis lessons
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
340 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 25
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site extended parking
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free self-service breakfast each morning 7:00 AM–11:00 AM
4 restaurants
2 poolside bars
Bar/lounge
Beach bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Supervised childcare (surcharge)
Local/corner shop
Paddleboard on-site
What to do
On the beach
Tennis lessons
Beach volleyball
Basketball
Snorkelling
Paddleboard on-site
Shopping
Pool table
Air hockey
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on-site
Facilities
15 buildings/towers
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
4 outdoor pools
Arcade/games room
Full-service spa
Marina
4 outdoor tennis courts
Traditional architecture
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Freshen up
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Microwave
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Dining
La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 300.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.57 per accommodation, per night
Optional extras
Late checkout can be arranged for an extra charge of USD 500 (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property
Frequently asked questions
Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.
The Royal Sands Resort & Spa All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Had a grewt time around the resort foing various actiivities.
sean
sean, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Deqa
Deqa, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
24 November 2024
Alondra
Alondra, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Lindsay
Lindsay, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Royal sands
My stay was very pleasant, effortlessly checked in early by Nahomi to being escorted to my room without a sales pitch. Lots of choices for food and entertainment. The property is within walking distance to shop's. Highly recommend.
Charity
Charity, 3-night trip
Verified Hotels.com guest review
2/10 Poor
14 October 2024
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 October 2024
Cancun
The place was great except for the food. The food was bland, not much of a choice
Minnie
Minnie, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 September 2024
Grant
Grant, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
22 September 2024
No drink in the fridge. Staffs so rude and careless.
Grant
Grant, 1-night trip
Verified Hotels.com guest review
4/10 Fair
19 September 2024
Dining options limited.
Jennifer
Jennifer, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Would stay again
RAINEY
RAINEY, 4-night family trip
Verified Travelocity guest review
10/10 Exceptional
17 September 2024
Property was amazing. Great food and we went when it wasn’t busy so we didn’t have to wait in any lines or worry about not having beach or pool chairs. Awesome place.. only downfall is the peach to try and get you to attend the presentation. Especially when you just arrive and want to relax a minute. Other than that excellent
RAINEY
RAINEY, 4-night family trip
Verified Travelocity guest review
10/10 Exceptional
17 September 2024
all over is really good near from everywhere but restaurants charges you for special dishes
Mohammad
Mohammad, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Nelly
Nelly, 6-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Everything is perfect. I will be coming back.
Joke
Joke, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Very nice place to relax good views, Best Staff I came across in all my times, just wish had more adult beverages options then just one kind for the room fridge.
Jason
Jason, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
We were very happy with the staff helpful and friendly
Irma
Irma, 6-night trip
Verified Expedia guest review
8/10 Very good
15 September 2024
The hotel is very good! The staff is very polite and helpful. Jimmy took care of our luggage and explained everything to us; he was very attentive and a lovely person! The bar staff, especially Gabriel and Óscar, were also very polite and attentive. The food is very good! Breakfast is okay, nothing special. There aren’t many restaurants, and although they advertise an Italian restaurant, it’s located at the other unit, so you have to take a bus to get there!
However, the entertainment part is terrible—there are no activities, and instead of music, there's bingo by the pool every day. There are no shows at night, not even ambient music by the pool. On Saturday, there was NOTHING happening at the pool; it was a lifeless day! They don’t care about entertainment at the pool. If you're looking for a calm place with no noise, this is it! But if you’re looking for some fun, you won’t find it there!it is a quite place!
Ana
Ana, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Very friendly
Erin
Erin, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Out lamp was broke in our room but other than that everything was great.
Alberto in the dining area and Oliver out at the pool were very efficient and helpful.
Niosha
Niosha, 3-night family trip
Verified Travelocity guest review
10/10 Exceptional
14 September 2024
Stayed at the royal sands for 4 days and it was the best weekend of my life! The all inclusive package was too good to be true. Unlimited choices of food beverages & alchohol, staff was always ready to help! Omar at d conceige helped arranged my transport kept in touch with me till I arrived… the pool bar was amazing., the menus changed everyday I would be going back with my kids, forgot to mention that it’s also very kid friendly can’t wait to go back💯
Ifeoma
Ifeoma, 3-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
BEAUTIFUL FACILITY, BEAUTIFUL GARDEN, BUFFET NOT SO GREAT. STAFF ARE WONDERFUL. WILL GO BACK.
Lucita
Lucita, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Annie
Annie, 6-night trip
Verified Expedia guest review
2/10 Poor
13 September 2024
LET'S START: THE HOTEL IS CLEAN, THE EMPLOYEES ARE VERY FRIENDLY AND HELPFUL, THE ROOM SERVICE IS EXCELLENT, THE BIG BAD THING IS THE EXTRA CHARGES THAT THEY WANT TO CHARGE YOU FOR NATIONAL PRODUCTS, AFTER PAYING $2700 FOR MY ROOM FOR 5 DAYS HOW ARE THEY GOING TO CHARGE ME EXTRA CHARGES FOR A CAN OF NATIONAL BEER IN THE POOL, IT WAS $4 FOR A CORONA BEER AND IN THE RESTAURANT I WANTED TO EAT LAMB RIBS AND THEY WANTED TO CHARGE ME AN ADDITIONAL $25, SO DO NOT PUT ANY MORE THAN THIS HOTEL IS AN ALL INCLUSIVE, BECAUSE OBVIOUSLY AND LOOK CLOSELY AT THIS COMPLAINT THAT I AM MAKING ..... THIS HOTEL IS NOT AN ALL INCLUSIVE ........