San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive
San Carlos, CA (SQL) - 32 min drive
Oakland, CA (OAK-Oakland Intl.) - 40 min drive
San Francisco International Airport (SFO) - 41 min drive
San Jose College Park Station - 7 min drive
Sunnyvale Lawrence Station - 10 min drive
Tamien Station (Caltrain) - 11 min drive
I-880 Station - 23 min walk
Restaurants
Jollibee - 4 min drive
McDonald's - 4 min drive
Olive Garden - 4 min drive
Andersen Bakery - 4 min drive
Auntie Anne's - 4 min drive
About this property
Sheraton San Jose Hotel
Sheraton San Jose Hotel puts you within a 10-minute drive of Levi's Stadium and SAP Center at San Jose. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a terrace and a garden. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Spanish
At a glance
Hotel size
229 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 23 kg per pet)*
Early check-in can be arranged for an extra charge of USD 60 (subject to availability)
Late check-in can be arranged for an extra charge of USD 75
Late checkout can be arranged for an extra charge of USD 75 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Parking
Self-parking costs USD 15.00 per day
RV/bus/lorry parking is available for an extra charge
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas
Frequently asked questions
Does Sheraton San Jose Hotel offer free cancellation for a full refund?
Yes, Sheraton San Jose Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton San Jose Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton San Jose Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton San Jose Hotel?
Yes. Self-parking costs USD 15.00 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Sheraton San Jose Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of USD 60 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
Is there an on-site casino at Sheraton San Jose Hotel?
No, this hotel doesn't have a casino, but Casino M8trix (5-min drive) is nearby.
What is there to do at Sheraton San Jose Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Sheraton San Jose Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 November 2024
CHUCK
CHUCK, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Raquel
Raquel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Desiree
Desiree, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
6/10 Good
27 September 2024
Nice location. Major need of a renovation.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
chulkyu
chulkyu, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 August 2024
Nice place to stay
Edgar
Edgar, 1-night trip
Verified Expedia guest review
8/10 Very good
15 August 2024
The bathtub and sink were not working properly.
Douglas
Douglas, 1-night romance trip
Verified Expedia guest review
4/10 Fair
13 August 2024
Service was far below the reputation Sheraton hotels have been enjoying
Verified traveller
4-night business trip
Verified Hotels.com guest review
4/10 Fair
12 August 2024
Worst place to stay… We won’t be staying here again. Our room was filthy and dirty. The bedsheets had stains, towels had stains and even the pull out bed had crumbs and stains. Our fridge had like juice stains on the bottom and it didn’t even work.
Shoua
Shoua, 1-night family trip
Verified Expedia guest review
4/10 Fair
8 August 2024
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 August 2024
Geet
Geet, 1-night trip
Verified Expedia guest review
4/10 Fair
4 August 2024
There was no refrigerator or microwave except coffee maker which had only two sugar sachets and two creamers. Next day I had to ask cleaning lady to give me extra sugar sachets and creamer.
Ice machine was broken,I had to go to third floor to get ice. Carpet in room was dirty and stains were visible. Bath tub had mold.
Kausar
Kausar, 2-night family trip
Verified Expedia guest review
8/10 Very good
4 August 2024
Sheraton so outdated. What happened?
The price for the hotel is too expensive especially when the hotel looks so outdated. They don't maintain the luxury feel anymore. It's so dark in the parking lot because of broken street parking lights, even inside the hotel, there are a lot of burned-out light bulbs. The bathroom is so outdated. My generous 4-star was just because the front desk lady who helped me was very friendly and accommodating, other than that I would have given this hotel a lower rating.
Donald Dan Young
Donald Dan Young, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
A bit outdated but overall pleasant stay
Sara
Sara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
Thank you
Ferdelina
Ferdelina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Mohammad Sohrab
Mohammad Sohrab, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
A bit outdated but clean, confortable and accommodating.
Sara
Sara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Would stay again.
Sophorn
Sophorn, 1-night family trip
Verified Expedia guest review
4/10 Fair
18 July 2024
Not clean
The garbage cans were full from previous occupants and partially eaten food was left in refrigerator.
Room was nice a big, but lack of housekeeping makes you wonder how clean everything else was…