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All properties in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults

Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive, Puerto Aventuras, Mexico

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750, Mexico

Upscale beachfront resort with spa, near Puerto Aventuras Marina
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
Food
Food is all right
Bar
Standard bar

Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive, Puerto Aventuras, Mexico

from NZ$171
  • Deluxe Room, 1 King Bed, Garden View
  • Family Room, Garden View
  • Deluxe Room, 1 King Bed, Pool View
  • Family Room, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Preferred Club Ocean View King Bed
  • Deal of the day
  • Deluxe Double Room, 2 Double Beds, Pool View
  • Deluxe Double Room, 2 Double Beds, Ocean View
  • Preferred Club Ocean View Two Double
  • Deluxe Dolphin View Double
  • Deluxe Dolphin View King
  • Preferred Club Dolphin View King
  • Preferred Club Dolphin View Double
  • Honeymoon Hot Tub Dolphin View King
  • Breakfast Plan Deluxe Garden View King
  • Breakfast Plan Deluxe Pool View King
  • Breakfast Plan Deluxe Pool View Double
  • Breakfast Plan Deluxe Ocean View Double

What’s around Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive, Puerto Aventuras, Mexico

Landmarks

  • On a private beach
  • Puerto Aventuras Marina - 10 min walk
  • Puerto Aventuras Golf Club - 17 min walk
  • Xcaret Eco Theme Park - 10.6 mi / 17.1 km
  • Xplor Theme Park - 10.9 mi / 17.6 km
  • Akumal Ecological Center - 12.6 mi / 20.2 km
  • Xel-Há Park - 18.3 mi / 29.5 km
  • Tulum Mayan Ruins - 27.6 mi / 44.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 3 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 6 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Parasailing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 1646
  • Conference space size (meters) - 153
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1989
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Dream Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive, Puerto Aventuras, Mexico’s small print

Also known as

  • All Inclusive Puerto Aventuras
  • Puerto Aventuras Resort
  • Dreams Hotel Puerto Aventuras
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Sunscape Puerto Adventuras
  • Sunscape Puerto Aventuras Riviera
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras
  • Dreams Puerto Aventuras Resort Spa
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras Resort Spa Optional All Inclusive
  • Dreams Puerto Aventuras All Inclusive
  • Dreams Puerto Aventuras All Inclusive Resort
  • Dreams Puerto Aventuras Resort
  • Dreams Puerto Aventuras Resort All Inclusive
  • Dreams Resort Puerto Aventuras
  • Puerto Aventuras All Inclusive
  • Puerto Aventuras Dreams

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive, Puerto Aventuras, Mexico

  • Is there a pool at Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • What is there to do near Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive?
    Recommended spots to visit include Puerto Aventuras Marina (10-min walk) and Puerto Aventuras Golf Club (0.9 mi), along with Xcaret Eco Theme Park (10.6 mi) and Xplor Theme Park (10.9 mi).
  • Are there restaurants at or near Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive?
    Yes, there are 6 onsite restaurants.

Recent reviews

Good 7.4 From 251 reviews

Exceptional 10.0
Exceptional value for the price
Service and staff were excellent. Bed was comfortable and room was extremely clean. Our only complaint was the lack of hot water.
Suzanne, ca8 night trip
Poor 2.0
HORRIBLE resort - STAY AWAY!!
This place is AWFUL - do not stay here!!! The room smelled like mildew. The condition of the hotel overall is poor and clearly not well maintained. The food is DISGUSTING and I even got food poisoning while I was there. The staff clearly does not give a crap about their guests and anytime we tried to escalate anything, they would just brush it off and tell us they will take care of it tomorrow. Then it was finally the last day of their stay and they said they couldn't do anything about our problems and that we should have said something sooner!
us4 night family trip
Exceptional 10.0
Magical Night!
We were at the resort for a wedding. Dreams Puerto Adventuras created the most beautiful wedding venue. It was a magical night!
Susan, us2 night trip with friends
Poor 2.0
Very old, dirty and food was disgusting.
The hotel is very old, outdated, and dirty. The food was horrible, and the entire beach was filled with seaweed. The swim up bar has mold on the tiles, and a lot of them were broken off. I am so disappointed, and I feel the reviews are not accurate.
Lynda, us3 night trip with friends

Dreams Puerto Aventuras Resort & Spa - Optional All Inclusive, Puerto Aventuras, Mexico

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