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All properties in Niagara-on-the-Lake, Ontario, Canada

White Oaks Resort & Spa

4-star resort with 3 restaurants, near Outlet Collection at Niagara

From
NZ$193

Image gallery

  • Standard Room, 2 Queen Beds, Tower - Guest Room
  • Standard Room, 2 Queen Beds, Tower - Guest Room
  • Indoor Pool
  • Luxury Executive Suite, 1 King Bed - Bathroom
  • Standard Room, 2 Queen Beds, Tower - Guest Room
Standard Room, 2 Queen Beds, Tower - Guest Room. Image 1 of 42.
1 / 42Standard Room, 2 Queen Beds, Tower - Guest Room
253 Taylor Rd, Niagara-on-the-Lake, L0S1J0, ON, Canada
9.2.Superb.
  • Excellent customer service…beautiful fall decorations Very clean and smelled lovely.…

    Oct 11, 2021

  • The quality of the hotel services was excellent and staff were very friendly

    Oct 9, 2021

See all 1,154 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Easy parking
Safe
Quiet
Convenient
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 220 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Glendale
  • Outlet Collection at Niagara - 6 min walk
  • Niagara College Niagara-on-the-Lake Campus - 8 min walk
  • Welland Canals Parkway Trail - 2.4 mi / 3.9 km
  • Château des Charmes - 2.7 mi / 4.3 km
  • Lundy's Lane - 4.8 mi / 7.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, 2 Double Beds
  • Standard Room, 2 Queen Beds, Tower
  • Superior Room, 1 King Bed
  • Luxury Executive Suite, 1 King Bed
  • Luxury Deluxe Suite

What’s around

Landmarks

  • In Glendale
  • Outlet Collection at Niagara - 6 min walk
  • Niagara College Niagara-on-the-Lake Campus - 8 min walk
  • Welland Canals Parkway Trail - 2.4 mi / 3.9 km
  • Château des Charmes - 2.7 mi / 4.3 km
  • Lundy's Lane - 4.8 mi / 7.7 km
  • Ravine Vineyard Estate Winery - 3.8 mi / 6.1 km
  • Brock University - 5.4 mi / 8.7 km
  • Clifton Hill - 7.5 mi / 12 km
  • Fallsview Casino - 8 mi / 12.9 km
  • Fallsview Indoor Waterpark - 8.1 mi / 13 km

Getting around

  • Pearson Intl. Airport (YYZ) - 78 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 45 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
  • St. Catharines Station - 9 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Niagara Falls Station - 14 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
map
See on map
253 Taylor Rd, Niagara-on-the-Lake, L0S1J0, ON, Canada

At a glance

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (CAD 15 per day)
  • Onsite valet parking (CAD 20 per day)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

Dining

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Indoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable depositPay at property

  • Breakage deposit: CAD 50.00 per night

Optional extras

  • WiFi is available in guestrooms for CAD 15 per night (rates may vary)
  • WiFi is available in public areas for CAD 15 per night (rates may vary)
  • Breakfast costs between CAD 15 and CAD 25 for adults, and CAD 3.5 and CAD 5.75 for children (approximately)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)
  • Refrigerators are available for CAD 10 per day

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for CAD 20.0 per night
  • Babysitting/childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs CAD 15 per day
  • Valet parking costs CAD 20 per day

Pool, spa & gym (if applicable)Pay at property

  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • White Oaks
  • Niagara On The Lake White Oaks
  • White Oaks Resort Spa
  • White Oaks Resort & Spa Resort
  • White Oaks Resort & Spa Niagara-on-the-Lake
  • White Oaks Resort & Spa Resort Niagara-on-the-Lake
  • White Oaks Niagara-on-the-Lake
  • White Oaks Resort
  • White Oaks Resort Niagara-on-the-Lake
  • White Oak Resort Anbd Spa
  • White Oaks Hotel Niagara-On-The-Lake
  • White Oaks Spa
  • White Oaks Conference Resort And Spa
  • White Oaks Conference Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, White Oaks Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 15 per day. Valet parking costs CAD 20 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Aroma Espresso Bar (3-min walk), bench•mark restaurant (8-min walk), and Johnny Rocco's (2.9 mi).
  • No, this resort doesn't have a casino, but Fallsview Casino (10-min drive) and Casino Niagara (11-min drive) are both nearby.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. White Oaks Resort & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Great Get Away

    Flora, 1 night trip, Oct 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Welcomed few days away!

    It was nice , service at the front door excellent. Breakfast service was wonderful. Rooms felt a bit dated. Bed not comfortable. Spa was 😊 lovely. Felt very awkward to walk through the lobby to and from spa in robes. However totally understandable with covid! Would stay again for sure. Loved how close it was to everything.

    Donna, 2 night trip, Oct 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful White Oaks

    The resort was exactly what I expected and more. The squash court is a must try. The facilities are well maintained and fantastic. I am planning to come back and just enjoy the resort itself.

    Denise, 1 night trip with friends, Sep 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyable and beautiful trip

    This hotel is a great place to stay .The staff are friendly .The room are very clean and comfortable for families .If you love to shop the outdoor mall is across the street from the hotel .A short drive through wine for all who love wine is close buy .You also can enjoy Niagara on the lake which is a short trip from the hotel .

    Kamilah, 1 night family trip, Sep 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient location, well kept hotel! Comfy bed!

    Dianne, 1 night trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    Great stay! The location was obviously very convenient for the outlets across the street, the service was excellent, and being able to grab dinner at the resort (Play Bar and Grill) was very concurrent too.

    Valerie, 1 night family trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Place is really nice, everyone is super friendly. The bathroom needs updating (the shower was tiny and the toilet is way too close to the bathtub). The hallway smelt like sewage our first night. We ate at the Liv restaurant and it was amazing, the service was outstanding (everyone was very professional and nice), the food was so delicious! highly recommend going to the restaurant. The amenities and garden area are amazing!

    Jennifer, 2 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly, spacious and luscious pillows.

    Friendly staff, spacious rooms with wonderful air conditioning that was not loud, small fridge, water bottles in room, deep tub, 15 minutes to Niagara-on-the-lake and Niagara Falls.

    Jackie, 2 night business trip, Sep 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love love love

    Honestly incredible. Everyone there is so friendly and helpful. My husband and I had an amazing time. Will be returning! No complaints at all. Beautiful rooms. Excellent service. Great facility!

    Kristine, 2 night trip, Sep 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Rosie

    It was very pleasant . I will be back again 😀

    Rosemary, 2 night family trip, Sep 7, 2021

    Verified Hotels.com guest review

See all 1,154 reviews